Hello, we understand how you feel and sincerely apologize for the unpleasant experience.
If you have any questions regarding a specific order, please feel free to contact our 24-hour online customer service team again; they will carefully verify the details for you. Thank you once again for your understanding.
Hello, what specific problem did you encounter?
If you have any problems using MEXC, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
Thank you for your concern.
Account verification is a standard platform procedure and an important part of global and industry compliance requirements, designed to further protect your assets.
If you need assistance, please feel free to contact our official 24/7 customer support — we're here to help.
V
Vitalii Khimei · 写过 8 条评价 · 体验于 2026-06-28 ·
★★★★★
非常糟糕👎真正的骗局
非常糟糕👎真正的骗局，帐户被封锁
MEXC 回复2026-06-28
Hello, if you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
There is no problem with normal transactions and use. Please rest assured.
The strategy is to provide users with a safer trading environment and protect user assets.
You can refer to our user agreement: https://www.mexc.com/terms
To comply with compliance requirements in your country or region, KYC is a prerequisite for using the platform's services. Please complete KYC as soon as possible to ensure you can use the platform's services normally and obtain more comprehensive account security.
If you have any problems using MEXC, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
Hello, we are very sorry for the inconvenience and trouble caused to you.
If you have any problems with withdrawing tokens, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
Hi, we are sorry for your unpleasant experience. We suggest you contact our online service team with your uid. We will be happy to help.
Thanks for your patience and understanding.
We sincerely apologize for any inconvenience this may cause. If you encounter any problems, please contact our official customer service team through the MEXC APP or the MEXC website. We are ready to provide you with faster and better service.
Hello, if you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
There is no problem with normal transactions and use. Please rest assured.
The strategy is to provide users with a safer trading environment and protect user assets.
You can refer to our user agreement: https://www.mexc.com/terms
Hello, if you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
There is no problem with normal transactions and use. Please rest assured.
The strategy is to provide users with a safer trading environment and protect user assets.
You can refer to our user agreement: https://www.mexc.com/terms
Hello, if you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
There is no problem with normal transactions and use. Please rest assured.
The strategy is to provide users with a safer trading environment and protect user assets.
You can refer to our user agreement: https://www.mexc.com/terms
Hello, if you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
There is no problem with normal transactions and use. Please rest assured.
The strategy is to provide users with a safer trading environment and protect user assets.
You can refer to our user agreement: https://www.mexc.com/terms
T
Truthfinder · 写过 54 条评价 · 体验于 2026-06-10 ·
★★★★★
政府必须关闭这个……
政府必须关闭墨西哥这个中国骗子。
存款10,000，您将收到10美元的骗子。你认为人们都是愚蠢的。
MEXC 回复2026-06-11
We sincerely apologize for any inconvenience caused. If you encounter any problems regarding the event or reward distribution, please contact our online customer service for assistance.
If you encounter network issues while using the MEXC platform, you can try changing your network, clearing the app cache, updating the app version, and then trying again.
you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
N
Nour Eldjamil · 写过 1 条评价 · 体验于 2026-06-01 ·
★★★★★
骗局不要把你的钱花在上面
MEXC 回复2026-06-05
Hello, what specific problem did you encounter?
If you have any problems using MEXC, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
S
Scott Cann · 写过 1 条评价 · 体验于 2026-04-21 ·
★★★★★
我以为我是唯一的一个…
我以为我是唯一遇到提现困难的人，直到我上网一查，发现很多人和我有同样的问题。即使在整个 kyc 和身份验证之后，我仍然无法取出我的钱，这是不公平的。我认为你们应该在失去所有客户之前做得更好，我想在解决之前引起 Re so rus 的注意。你们真的应该做得更好，让取款像存款一样无压力。你们应该停止发送大量对我来说毫无意义的邮件。
#墨西哥
#mexcdobetter
#客户服务
#停止垃圾邮件
#警告
MEXC 回复2026-06-04
Hello, we are very sorry for the inconvenience and trouble caused to you.
If you have any problems with withdrawing tokens, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
Hello, if you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
There is no problem with normal transactions and use. Please rest assured.
The strategy is to provide users with a safer trading environment and protect user assets.
You can refer to our user agreement: https://www.mexc.com/terms
Thank you for your feedback. I understand your concerns.
Regarding the identity verification process, I would also like to further explain that the account verification is a standard platform procedure and an important part of global and industry compliance requirements. It is designed to better protect the security of your assets.
Please note that incomplete verification may affect access to certain account features. We hope for your understanding and support. If you need any assistance, feel free to DM us or contact our 24/7 official support team — we're here to help.
A
Adam · 写过 1 条评价 · 体验于 2026-05-24 ·
★★★★★
本来很好，但是已经结束了
我使用过它并且对它很满意，但是在引入繁琐的 KYC 和 AML 流程之后，它不再是同一个平台。我不向任何仍在寻找重视用户隐私的交易所的人推荐它。
回复故事：我存入资金时没有任何问题。现在，当我想提取它们时，我必须通过 KYC。不好的是我存款的时候没有提到KYC，只有当我想提现的时候...
MEXC 回复2026-05-26
Thank you for your feedback. I understand your concerns.
Regarding the identity verification process, I would also like to further explain that the account verification is a standard platform procedure and an important part of global and industry compliance requirements. It is designed to better protect the security of your assets.
Please note that incomplete verification may affect access to certain account features. We hope for your understanding and support. If you need any assistance, feel free to DM us or contact our 24/7 official support team — we're here to help.
Hello, what specific problem did you encounter?
If you have any problems using MEXC, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
