Hello, thank you for choosing MEXC and for giving us a try.
We understand that reviews from other users may influence your first impression, and we appreciate you giving MEXC a chance to prove ourselves through your own experience.
If you have any questions or encounter any issues while using MEXC, our 24/7 live chat support is always available to assist you. We hope to provide you with a smooth and reliable experience.
Thank you for your support, and we wish you a great day!
Hello, we understand your feelings.
Prices are determined by the market. If you still have questions regarding a specific order, please consult our 24-hour online customer service again. Thank you for your understanding.
We truly understand how concerning and frustrating this situation must be for you.
If you have questions about specific orders, you are welcome to consult our 24/7 live chat at any time. Thank you again for your understanding.
Hello, we understand your feelings.
If you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
In order to create a secure trading environment for all users, the system will conduct risk control analysis when risk control is triggered. The risk control strategy is to provide users with a safer trading environment and protect user assets.
MEXC Risk Control Guideline:
https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314
Hello, thank you for your participation and feedback.
We have reviewed your account and found that it triggered the event risk control system, which makes it ineligible to receive rewards for this event. We understand this may be disappointing, and we appreciate your interest in the event and the platform. The event risk control system is designed to ensure fairness and platform security, and it is automatically enforced by the system.
For more details, please refer to:
https://www.mexc.com/support/article/common-reasons-users-can-t-participate-in-events-or-claim-rewards-292092616903469056
If you still have questions regarding the specific event rewards, please feel free to contact our online customer service again. Thank you.
We truly understand how concerning and frustrating this situation must be for you.
If you have any issues with your account, please contact our online customer service again. Thank you for your understanding.
Hello, we fully understand how you feel.
If you have any further questions regarding your account, please feel free to contact our 24-hour online customer service again. Thank you.
We understand how you feel.
If you have any questions about event rewards, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
Hello, we fully understand how you feel.
If you have any further questions regarding your account, please feel free to contact our 24-hour online customer service again. Thank you.
Hello, we apologize for the unpleasant experience.
If you have any questions about orders or event rewards, please feel free to contact us via our 24/7 live chat. Thank you for your understanding.
G
Gastón Parga · 写过 1 条评价 · 体验于 2026-07-19 ·
★★★★★
最佳交易交易所
绝对是最好的交易交易所!!!
MEXC 回复2026-07-21
Thank you for the 5-star review. May your trades be plentiful and profitable!
Hello, we understand your feelings.
If you have any account questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
In order to create a secure trading environment for all users, the system will conduct risk control analysis when risk control is triggered. The risk control strategy is to provide users with a safer trading environment and protect user assets.
MEXC Risk Control Guideline:
https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314
Hello, we understand your feelings.
In order to create a secure trading environment for all users, the system will conduct risk control analysis when risk control is triggered.
We are very sorry that we cannot accurately inform you of the specific risk control reason due to the platform risk control policy is platform security information. We suggest you follow the MEXC Risk Control Guideline:
https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314
The risk control strategy is to provide users with a safer trading environment and protect user assets. Thank you for your understanding and support.
If you still have questions, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding.
Hello, we sincerely apologize for the unpleasant experience you encountered.
Should you have any issues with your orders or account, please feel free to reach out to our 24/7 customer support team. Our specialists will review your case and provide further assistance.
Thank you for your understanding and support.
S
Sayem · 写过 1 条评价 · 体验于 2026-07-15 ·
★★★★★
MEXC 表现良好
MEXC 做得很好,我喜欢股票期货交易,这是每周的活动,期货零费用很棒,令人愉快❤️
MEXC 回复2026-07-15
We're happy that you had such a great experience on our application!
We truly understand how concerning and frustrating this situation must be for you.
If you have any issues with your account, please feel free to contact our 24-hour online customer service again; our staff will assist you in checking the matter. Thank you.
Hello, we understand your feelings.
All MEXC events are genuine and valid.
Normal trading and use of MEXC will not trigger account risk control measures.
To create a secure trading environment for all users, the system will conduct risk control analysis when triggered.
The risk control strategy aims to provide users with a safer trading environment and protect user assets. Thank you for your understanding and support.
We suggest you follow the MEXC Risk Control Guideline:
https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314
If you have any questions about promotions or your account, you are welcome to consult our 24/7 live chat at any time. Thank you for your understanding. Have a nice day.
Thank you for your concern.
Account verification is a standard platform procedure and an important part of global and industry compliance requirements, designed to further protect your assets.
If you encounter problems during KYC for your account, please feel free to contact our official 24/7 customer support — we're here to help.