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MountVacation

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101 条评价

4.6101 条评价
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关于 MountVacation

数据更新
网站
www.mountvacation.hr
分类
活动与娱乐
所在地
美国
状态
待认证
近 12 个月
6 条评价
差评回复率
33%（2/6 条）
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www.mountvacation.hr

MountVacation靠谱吗？

MountVacation（www.mountvacation.hr）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 101 条用户评价，属于活动与娱乐分类，口碑优秀。好评高度一致，91% 的评价为 4 星及以上；商家回复了 33% 的差评；近 12 个月新增 6 条。数据最后更新于 2026-09-07。

用户怎么说

A
Ana Vukmanić克罗地亚 · 写过 1 条评价 ·

Unsecure payment

Unsecure payment Some random person had all my card information and could use them if they wanted. Needed to cancel all my cards because of this EDIT: Answer to the seller The person from your company called me and read me all my card information - card number, expiry date and CVC/CVV code which means that they have access to my personal info and can use it for their own gain. I wonder who else can see and, if they feel like it, use my card for their own purposes. Just because my payment wasn't successful at the time does not mean that anybody can see my payment info. If I didn't answer the phone, I was probably working at the time and couldn't answer. EDIT 2: Dear Dejan, where are you getting info that the "card" had no funds? This is your assumption to minimise the problem we are having here. You are saying it's ok to have access to my card information?

MountVacation 回复2022-05-24

Dear Mrs. Vukmanic, I apologize for hearing that. We facilitate more than 60.000 clients per year without any problems or fraud. Only to Kranjska Gora we have facilitated 4904 clients in that past 12 months. You have booked your holidays on our website with the credit card that had 0,00 € funds on it. That is why, we have cancelled your booking. Occusing MountVacation as a fraud is really unfair and misleading for everyone reading this. I have even called you personally to see how can I help you, but you didn't pickup the phone and you haven't called me our MountVacation back. EDIT: the person who called you was a person dealing with the payment issues. That is why you have been called from our team member. In order to keep our satisfaction ratio with our customers high, we don't cancel immediately the booking even if there are no funds on it. If the funds would be on the card, you wouldn't be called and card wouldn't be visible. Using a card without funds when ordering a service is not a correct behavior anyway, I am sure you agree with that. Your booking is cancelled free of charge and the details have been deleted after the cancellation has been done. Regards, Dejan - MountVacation

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