Hi Igor,
Thank you for your feedback. We’d like to clarify how purchases for our San Diego same-sex events are handled and how we can help.
Same-sex dating events in San Diego are hosted on a smaller, community-driven schedule.
All tickets are purchased through Eventbrite, which is the ticketing platform and payment processor. While refund requests are typically submitted through Eventbrite, our Cheeky Guarantee is simple: if MyCheekyDate reschedules an event, guests may request a refund. If a guest’s own plans change, their ticket remains valid as a flexible credit for a future event of the same type.
We’re glad we were able to help ensure your refund was handled.
Cheers,
The MyCheekyDate Team 💕
Hi Steven,
Thanks so much for the kind words! 😊
We’re really glad you had fun at the event — that’s exactly the vibe we aim for. Hope to see you at another one soon! 💛
Cheers,
The MyCheekyDate Team 💕
Hi Stephanie,
Thank you for sharing your experience in Calgary. We understand how frustrating repeated schedule changes can feel, especially when you’re emotionally invested.
For clarity, when an event is removed from our schedule, notifications are sent in advance, and the event is taken down as soon as rescheduling begins so guests aren’t preparing for a date that won’t proceed. Our records show multiple reschedules in this case, including one requested by you due to travel, which we were happy to accommodate — as we aim to be understanding when life happens.
Across 25,000+ verified Eventbrite events hosted over many years, we’ve consistently worked to support our guests. Tickets remain valid and non-expiring, with payment processing handled by Eventbrite, our ticketing partner and merchant of record. Our team is always happy to assist guests in navigating their options. We also had guest services reach out for any additional help we can offer with Eventbrite.
We’re sorry this experience felt discouraging and appreciate you taking the time to share your feedback.
Cheers,
The MyCheekyDate Team
Hi Aileen Tie,
We’re sorry you’re upset in Dallas. However, comments of a sexually offensive nature directed at our team during the phone call were not appropriate.
Under our Cheeky Promise, guests are always allowed to reschedule without penalty, and in some cases, multiple reschedule requests can require an event to be moved, as happened here. We host 4–6 events each month in Dallas, so there is typically another event just days away.
Our guest services team reached out to help and offered assistance connecting with Eventbrite, the ticket provider, so you could seek support regarding your purchase. We’re always happy to assist Eventbrite customers in reaching Eventbrite directly.
Cheers,
The MyCheekyDate Team
Hi Ashley,
Thank you so much for this thoughtful review! We’re really glad you enjoyed the venues, the relaxed-yet-classy atmosphere, and the structure of the event — that balance is exactly what we aim for. We also appreciate the kind words about communication and are so happy you had a fun experience. Hope to see you again soon!
Cheers,
The MyCheekyDate Team 💕
Hi Basel,
Thank you so much! We love hearing that — bringing together kind, professional, lovely people is exactly what My Cheeky Date is all about. Hope to see you again soon!
Cheers,
The MyCheekyDate Team 💕
Hi Amanda,
Thank you so much for sharing this — and for coming out to multiple Phoenix events. We’re really glad you’ve enjoyed the venues and our hosts; that means a lot to us.
You’re absolutely right that chemistry (and people!) can be a mixed bag — that’s part of meeting humans IRL — but we hear you clearly on the age range feedback. Our age ranges are intentionally set to create comfort and alignment, and when someone knowingly registers outside of a listed range, it’s something we take seriously.
That said, real life can be a little messy, and occasionally guests misrepresent their age or misunderstand the range they’ve signed up for. We actively remind attendees of age guidelines, and your note is a helpful nudge for us to continue tightening that messaging.
We also love your suggestion about offering a wider age-range option — that’s something we already do in some cities and are continuing to expand, as it gives guests more choice and avoids those awkward “well… this is unexpected” moments.
Thanks again for the thoughtful feedback and for being part of the Phoenix community. We hope to see you back at another event soon — hopefully with a few more perfectly aligned matches across the table. 😊
Cheers,
The MyCheekyDate Team 💕
Hi Archie,
Thank you so much for the kind words — we’re delighted to hear your first speed dating experience with us was such a standout! 💫
To stay connected, you can always check your MyCheekyDate Smart-Card — your digital scorecard (and flirting companion 😉). During the event, guests log in on mobile or desktop (no app needed) to view attendees and mark who they’d like to see again. You have until midnight to submit your final selections, and once that window closes, any mutual matches appear right in your Smart-Card with next steps for connecting.
We’re always happy to help if anything feels unclear, and we’d love to welcome you back for another event soon.
We can't wait to see you again.
Cheers,
The MyCheekyDate Team 💕
— The MyCheekyDate Team
Hi Anon,
Happy holidays! ✨ Thanks so much for sharing your feedback.
At MyCheekyDate, our Cheeky Promise means we always take an understanding, human-first approach. There are plenty of reasons daters may need to reschedule — especially around the holidays — and we aim to handle those moments with flexibility and care. Your ticket remained valid for any upcoming Vancouver date (with lots more always on the calendar — January is a busy one for daters!).
As for assistance with your purchase, Eventbrite is our ticketing partner, and we’re always happy to help point guests in the right direction. After 25,000+ events together, we can confidently say their team is friendly and efficient.
We’re sorry if any communication ever felt off — that’s not the Cheeky way. If you’d like help with Eventbrite or feel like giving us another go, our Guest Services team is here.
Hope to chat soon!
Cheers,
The MyCheekyDate Team 💕
Hi William (Dave),
Thank you for sharing your thoughts — we’re sorry to hear you feel disappointed. You joined our blind-date matchmaking & events program two months ago, and we do see you attended an event just before joining and received a match. Since enrolling, it appears you haven’t attended further events, and event participation is a core part of the program that drives new introductions. If someone isn’t attending or building new connections, other daters can be cautious — they’re looking for matches who are engaged, social, and excited to meet people.
It also sounds like there may be some confusion about the service purchased. Our program isn’t just forms — it’s a curated blind-date experience where we arrange a lovely night out with someone aligned to your interests, preferences, and vibe.
This season can run slower, as daters’ schedules get busy from before Halloween through New Year, but we’d love to review preferences or guide you to upcoming events to get things moving. We’re here anytime you wish to reach out.
Cheers,
The MyCheekyDate Team 💕
Hi Eric,
We love hearing this — friendly faces, good energy, and yes… a rather attractive crowd doesn’t hurt 😉
Thanks for joining us and sharing your experience. We hope to welcome you back for another lovely evening soon!
Cheers,
The MyCheekyDate Team 💕
Hi Riccardo,
we’re so sorry you’ve missed our recent events in Dublin. We know that’s frustrating.
Dublin has had a bit of a surge in guest reschedule requests as the year winds down, and we do try to be understanding when daters need to move their booking for personal or work reasons. Occasionally this leads to an event being shifted to ensure the right balance and a quality experience for everyone.
From our side, your ticket never expires, and you’re always welcome to join any future date that suits you.
You also have the option of contacting your ticket provider, Eventbrite, for refund assistance. As the merchant of record, they’re the only party with access to your payment details and are always the best resource for refund-related requests. We’ve partnered with Eventbrite for over 9 years and across 25,000+ events, and their support team is consistently helpful.
If you’d like help getting into an upcoming confirmed event or assistance with reaching out to Eventbrite - just let us know at [email protected]. We're here 24/7.
Hi Lee,
Thank you so much for sharing this! We’re thrilled to hear you felt welcomed and met some wonderful people — that’s exactly the kind of atmosphere we work hard to create. 💛
We’d love to host you again anytime. Here’s to more great conversations and even better connections ahead!
Cheers,
The MyCheekyDate Team 💕
Hi Jon,
Thank you so much for sharing this — we really appreciate it!
We’re thrilled to hear you’ve had consistently positive experiences with us. Meeting lots of new people in one evening is exactly the kind of low-key, high-connection environment we aim to create.
And we’re especially glad you’re enjoying the Smart-Card digital scorecard — getting your results that same night is something daters tell us they love, so it’s wonderful to hear it’s been helpful for you too.
We hope one of these lovely evenings brings you that long-term connection you’re looking for. 💛
Cheers,
The MyCheekyDate Team 💕
Hi Jeremy,
We’re truly sorry to hear of your disappointment and appreciate the opportunity to clarify.
On our end, we do show you’ve been on the receiving end of reschedule requests — but we’ve also extended quite a number of new event invitations since your registration. We have so many events a month in Chicago - with the latest just 3 days ago at Time Out. We're sorry you've been missing them.
Enforcing a strict “no reschedule” policy would be sure to upset a great many daters. We’ve seen far more guests needing to reschedule, especially in recent months, than we’ve seen guests unhappy about postponed events. It’s a difficult balance, and sometimes there simply isn’t a solution that makes everyone happy.
We do our best to manage these situations with kindness and flexibility — understanding that life happens — while working diligently to personally invite anyone affected to new, well-balanced events that align with their schedule.
Eventbrite, our partner for over 25,000+ events, is always available to assist with any purchase or ticket-related requests via their online chat or through email.
If you fancy reaching out directly to us, we would love the opportunity to see if we can't get kismet and cupid to connect for you.
Cheers,
The MyCheekyDate Team 💕
Hi MacKenzie,
We’re truly sorry for the disappointment — and completely understand how frustrating it can be when plans change unexpectedly.
From time to time, an event may be rescheduled to ensure a balanced guest list or due to a venue adjustment. We do also always allow guests to reschedule — life happens! Whether it’s travel, illness, or simply a scheduling clash, we can’t imagine telling a dater they can’t move to another event. We give as much notice as we get - which in your case was the evening before.
While refunds for postponed events are handled directly by Eventbrite (our official ticketing partner), we’re always happy to help you find another date that fits.
Or if you prefer, you can reach out to Eventbrite for any questions or requests with your purchase.
Apologies again.
Cheers,
The MyCheekyDate Team 💕
Hi Brandon,
We’re thrilled to hear your first Cheeky Date was such a hit — that’s what we love to hear! 💕 A lively crowd and lots of connections make for a brilliant night. We’ll keep an eye on the volume for that venue — we never want chatter to drown out charm. Cheers to your next cheeky evening with us! 🍸
Cheers,
The MyCheekyDate Team 💕
Hi Dane,
We’re so glad you enjoyed meeting a few fab singles — that’s what it’s all about! 💛 We love that you’re looking for even more opportunity to connect after. Our team’s always exploring new ways to make post-event connections even easier (our Smart-Card matching system helps with just that!). Here’s to more great chats — and hopefully a lovely match or two next time!
Cheers,
The MyCheekyDate Team 💕
Hi Brett,
We’re so happy to hear that! Our hosts truly love creating a welcoming, easy-going atmosphere where everyone can relax and enjoy meeting new people. Thank you for sharing your kind words — we’ll be sure to pass them along to the team. Here’s to more great nights and cheeky connections ahead! 💕
Whenever you fancy attending another event - we hope you won't hesitate to reach out to us at [email protected] or 866 We Speed.
Thanks again!
Hi Julian,
We’re so glad you enjoyed the relaxed atmosphere — that’s exactly what we aim for! Our events are designed to feel effortless and fun, with lovely daters and welcoming venues that make conversation easy. We look forward to hosting you again soon for another round of cheeky connections! 💫
Warm regards,
The MyCheekyDate Team