We would like to review the issue further and determine if any possible resolution. Please contact us at [email protected] with your contact information and details of your issue and account, and a member of our team will reach out to you. Please mention you reached out to us on Trustpilot. Thank you.
J
Jesus Enriquez · 写过 2 条评价 · 体验于 2025-05-13 ·
★★★★★
你从我的……里拿走了 18 美元。
你因为使用你的卡而从我的钱里扣除了 18 美元!!!不可接受!!!!
Netspend 回复2025-05-15
Hi Jesus, we're so sorry to hear you missed the information about fees in the terms and conditions that you agreed to when signing up.
You can contact support about switching to a Netspend All Access account so you have a low monthly fee instead of a per transaction fee. Thank you.
J
James Hollis · 写过 1 条评价 · 体验于 2025-05-15 ·
★★★★★
长期客户
我多年来一直是客户,一直有很棒的体验。
Netspend 回复2025-05-16
We thank you for your years with us, and we're so happy that you've had a great experience as well. Thank you for this great review!
We thank you for your loyalty over the years, the compliments, and we're glad you're able to get your issues resolved by our customer service teams. Thank you for this great review!
L
LIL DEE MATHEWS · 写过 4 条评价 · 体验于 2025-05-15 ·
★★★★★
我喜欢你们的服务
Netspend 回复2025-05-15
We love you too.
M
Mark Okesson · 写过 1 条评价 · 体验于 2025-05-02 ·
★★★★★
便于使用
便于使用。只要把钱放进去然后等待就可以了。然后花掉
Netspend 回复2025-05-16
Having a card to load is great, and a plus when its easy to use as well. Thank you for this great review!
A
ARTIS ABRAHAM · 写过 1 条评价 · 体验于 2025-05-15 ·
★★★★★
你们太棒了
你们太棒了! 👍
请🙏
坚持下去
Netspend 回复2025-05-16
Thank you for the great compliment, and thank you for this great review!
R
Ronald Levine · 写过 2 条评价 · 体验于 2025-04-24 ·
★★★★★
易于注册
Netspend 回复2025-05-15
We're glad that you had the ease to register your card account. Thank you for this good review.
We would like to review the issue further and determine if any possible resolution. Please contact us at [email protected] with your contact information and details of your issue and account, and a member of our team will reach out to you. Please mention you reached out to us on Trustpilot. Thank you.
We understand the frustration of the fees charged and the fee plans for the individual accounts. We would like to assist in reviewing your account and the fee plan available. Please send us an email to [email protected] with your contact details and the account details, and a member of our team will be in contact with you. Please mention you reached out to us on Trustpilot. Thank you.
L
Lo · 写过 4 条评价 · 体验于 2025-05-08 ·
★★★★★
Netspend 关心他们的客户!
Netspend 回复2025-05-12
We truly appreciate the compliment. Thank you for this great review!
c
christine · 写过 1 条评价 · 体验于 2025-05-12 ·
★★★★★
快乐的顾客…
当我打电话给客户服务时非常有帮助。总是按时拿到我的工资单。我已经和他们在一起很多年了
Netspend 回复2025-05-13
Getting your payroll on time is a great service to receive. We appreciate your loyalty over the years, and we are glad you received the help whenever you called. Thank you for this great review!
Having the ability to control how much or little stays on the account, and balance updates when needed are some of our best features we have. Thank you for this great review!
M
MiCHELLE · 写过 3 条评价 · 体验于 2025-05-09 ·
★★★★★
我在你们公司工作很久了……
我在你们公司工作已经很长时间了。我喜欢它。
Netspend 回复2025-05-12
We truly appreciate the loyalty, and hope to continue as well. Thank you for this great review!
We appreciate the information regarding the card use and the fees. Thank you for this review.
N
Nechelle Whitmore · 写过 1 条评价 · 体验于 2025-05-04 ·
★★★★★
伊伊格尔盗窃
我收到了以我的名义邮寄的借记卡,我充值了该卡,但你锁定了我的账户并偷走了我的钱 300.00
Netspend 回复2025-05-12
We understand the frustration regarding your recently purchased card. We would like to review the issue further and determine if any possible resolution. Please contact us at [email protected] with your contact information and details of your issue and account, and a member of our team will reach out. Please mention you reached out to us on Trustpilot. Thank you.
We appreciate your loyalty over the years, thrilled that you haven't had any problems with your funds or bill payments and that you received such great customer service as well. Thank you for this great review!