We are so sorry to hear the dresses did not fit as expected. All full priced items are eligible for return for an exchange or store credit. Please contact us to 212-594-3600, email to [email protected] or sign on to live chat and we can help!
Thank you for your feedback! We will forward this information to management. Please contact us to 212-594-3600, email us to [email protected] or chat with us and we would be happy to help!
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CHRYSO THEODOROU · 写过 2 条评价 · 体验于 2024-09-11 ·
★★★★★
很棒的衣服!
很棒的衣服!!几天内交付。我为我女儿的婚礼买了它,并期待着享受它。我是 S 码,买了 6 个美国码。非常适合❤
NewYorkDress.com 回复2024-09-12
Thank you for your kind review! We're so glad you had a great shopping experience with us. We hope to work with you again soon.
We love to hear when our customers have a great experience with us. Customer service is our top priority and ur team is dedicated to making sure each and every customer feels taken care of. We hope to work with you again soon.
We are so sorry to hear your order was not as expected. Unfortunately, we have no record of you contacting our customer service department. We have reached out to you via email in regards to your order so that we an rectify the issue.
We are so sorry to hear you were unsatisfied with your purchase. Please contact our customer service department to 212-594-3600 or email us to [email protected] so that we can provide a solution.
We're so sorry to hear this. It looks like our customer service department was able to assist you with an exchange. If you need any further assistance please reach our team.