客户支持非常帮助我将门票更改为我朋友的名字。
客户支持非常帮助我解决计划中的意外变化。他们轻松地将门票从我的名字转移到我朋友的名字上,以便其他人可以按计划欣赏演出。
We are so glad the team could easily transfer the tickets to your friend's name and save the group's plans. We hope they have a wonderful time at the show!
New York Theatre Guide(www.newyorktheatreguide.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 70 条用户评价,属于活动与娱乐分类,口碑优秀。88% 的评价为 4 星及以上,7% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 69 条。数据最后更新于 2026-08-10。
客户支持非常帮助我解决计划中的意外变化。他们轻松地将门票从我的名字转移到我朋友的名字上,以便其他人可以按计划欣赏演出。
We are so glad the team could easily transfer the tickets to your friend's name and save the group's plans. We hope they have a wonderful time at the show!
我发现该网站很容易浏览,实际上只用了不到 5 分钟就完成了交易,还有什么比这更容易的了。
Thank you for your wonderful review, we're glad to know you found booking with us easy!
谢谢 Prinna,我可以在短短几个小时内挽救我的订单,显然,还有我自二月以来购买的门票(但没有得到确认)。感谢善意的帮助,现在我准备好欣赏明天的演出了!
That is such a relief! We are so happy Prinna could jump in and track down that confirmation for you so quickly. After waiting since February, you definitely deserve a stress-free night at the theater! We hope you enjoyed the show.
这个网站的客户服务是世界上最差的。四月下旬,我购买了一场演出的门票,但不得不取消并重新购买其他日期的门票。他们不会给我退款,但给了我一张可以使用一年的代金券。 不到一个月后,当我尝试使用它时,它没有被接受。我已经没了 336.00 美元,而且我无法通过电话联系到任何人! 除了他们不回复的糟糕的“联系表格”,或者帮助热线的电子邮件地址或任何其他解决问题的方式之外,没有列出任何联系信息。这个设置中存在太多的故障。听从我的建议,像躲避瘟疫一样避开《纽约剧院指南》。还有很多其他网站。
Thank you for sharing your feedback and we’re truly sorry to hear about your experience. We understand your frustration and we want to resolve this issue for you. However, we’re unable to locate your order with the details provided. We’ve requested additional information so we can look into this further and assist you as quickly as possible. We appreciate your patience and look forward to resolving this for you.
亚历克斯非常乐于助人,在我的《摩尔门经》演出因剧院火灾而取消后,他花时间正确审查了我的情况。我本来是用之前购买的优惠券重新预订的,所以退款情况有点复杂,但 Alex 帮忙整理了一下,并将退款处理回我原来的付款方式。我非常感谢您的耐心、清晰的沟通以及帮助解决这个问题。
What a joy to read — thank you for sharing! We work hard to ensure every customer leaves happy, and it's wonderful to know we delivered that for you. We look forward to helping you plan your next night out to the theater!
我的家人经历了损失,无法参加预定的演出。人工智能聊天机器人拒绝任何帮助,并继续提醒我所有销售都是最终的。如果不是杰西介入,我将来会因为情况的困难和缺乏同理心而拒绝使用这项业务。 Jess 能够提供巨大的缓解和帮助,将一星级体验转变为五星级体验。 谢谢杰西!
We are so deeply sorry for your loss. It’s clear our chatbot missed the mark on empathy, and we appreciate you sticking with us to speak with Jess. I’m glad she could provide the support and relief you needed during such a difficult time. We’ll be sure to pass your gratitude along to her!
演出超出了我的预期。这是我最喜欢的音乐剧,各个方面都很棒。每个演员的表演都很到位。第一幕结束前的“直到我们到达那一天”。太壮观了!就连科尔豪斯也很激动。如果不是过河费用太贵的话我们还会再去的。很棒的场地,以前从未去过维维安·博蒙特剧院,但有兴趣再去一次。屋子里没有不好的座位。
Thank you for your review! So glad your favourite musical delivered in every way and that the whole experience was so special. We hope to help you book your next show soon.
我的孙子们完全被整个表演迷住了!!!! 叔叔太棒了! 他让孩子们完全专注于表演! 侄子真是不可思议! 我个人想找出谁玩得更开心……观众中的孩子还是 35 岁的泡泡大师! 我要尽快带我的小孙子回来!!!! 我们度过了多么愉快的时光啊!!!!那些在泡泡里给我们拍照的人是如此积极和友好! 全体员工都很棒!!!! 我迫不及待地想带我的另一个女儿和她的家人回来!!!!
Reviews like yours remind us why we love what we do! We hope to help you create many more memories like this one — just let us know when you're ready for your next theatre adventure!
我是爱尔兰人,计划本周访问各州。我本来希望在纽约看一场百老汇演出,但不小心预订了一场要到月底才上演的演出!当我在兑换取消初始门票时收到的优惠券时遇到一些困难时,客户支持专家(安迪)非常友善地帮助了我。绝对的救星!!非常高效,让我作为一名出国旅行的学生感到放心。再次感谢安迪!
We’re so glad Andy could help make your trip a little easier! It’s great to hear everything was resolved quickly and smoothly. Thank you for sharing your experience—we really appreciate it and hope you enjoy your Broadway show!
亨利八世的六位皇后终于得到了她们应得的关注,这些令人难以置信的表演者确保她们的声音响亮而清晰。有力的歌声、令人眼花缭乱的编舞、色彩和灯光。即使从后面的 M 排,我也可以完美地看到一切,并完全感受到舞台能量的一部分。 《六号》大胆、聪明、令人难忘——每个人都必看!
We appreciate your feedback! It’s always wonderful to hear when a show delivers a great experience. If you're planning your next theater outing, we’d be happy to assist!
共 70 条符合条件的评价