Onlymaker Fashion Technology Co., LtdWe focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort and quality are of utmost importance to us. Our shoes are adventurous, inspirational, and are styles you can win compliment. We are always looking for trendiest and classic styles comfortable shoes to help our customer to stand out from the crowd. Whether it's a for a prom, fancy parties,wedding,holiday,a special date,or just your daily wear, we have it all.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the impressive variety of footwear available, particularly noting how well the shoes cater to different sizing needs. Customers frequently praise the stylish designs, comfortable fit, and overall durability of the purchased products. Consumer support is widely described as responsive and exceptionally helpful, assisting people quickly with sizing questions or order corrections.
However, some customers also noted frustrating issues regarding incorrect sizing and significant delivery delays. A few people mentioned difficulties with return policies, reporting unhelpful support when attempting to resolve product discrepancies. Reviewers occasionally experienced communication gaps and felt disappointed when expected items did not match their original orders.
Placed an order with them, but there was a mistake with one of the items. I sent several emails to their customer service team, asking if it could be changed or cancelled before the order was shipped. After four days of trying, I simply asked them to cancel the whole order. I did not receive a reply until the morning of the fifth day, and the reply was simply that the order had been cancelled, and that they wanted a 5* review in exchange for a coupon on a future order. I’m still waiting for a reply as to why the refund I received was more than £8 less than the amount I was charged.
OM's service and delivery are excellent. Communication is also flawless. I have absolutely no complaints.
Keep up the great work with your service and friendliness.
Awesome customer service. Was able to cancel my order and get a refund immediately for an order that I had made by mistake, because I ordered the wrong size. Great company will be ordering again very soon
Absolutely love my over the knee cowboy boots. I have ordered from them before as well and it’s always amazing quality and great customer service. I’d highly recommend giving them a try.
Man they’re absolutely phenomenal. I accidentally ordered a size 5 and I actually need 12! Big ole difference right?lol I would’ve cried I swear. But they’re so good they caught it and wanted to confirm thats what I needed. 10/10 highly recommended
The customer service is amazing they checked to make sure my order was correct when I discovered my mistake they handled it promptly with great care.
Thank you customer service for saving the day.
Customer service reached out to check that I had ordered the correct size. I appreciate that because I had made a mistake. Its my first time ordering so this is starting off great. Looking forward to receiving my order.
This experience was amazing! I accidentally put in the wrong size for my order, and customer service themselves reached out to confirm whether it was intentional! I was so grateful! And when the shoes came, they exceeded every expectation I had :)) I love the tabis’s I got. I’m ordering more. Thanks Onlymaker for making stylish shoes accessible for women like me with size 13 feet! 🫶🏾🔥
The shoes were beautiful! And barely but luckily it arrived in time. I should have ordered with more time. It still arrived just when I needed it. I give it 4 stars because they were not that comfortable to stand for 2 hours. Still, it was Georgous.
Thank you I ordered 8 days ago and this morningy babies arrived beautiful I think the best quality shoes till now that I have ever bought, really comfy I can't wait to wear them,
I have been ordering from Onlymaker off and on for going on 9 years now and everytime I make an order/purchase i am NOT disappointed. Even when I order the wrong size all i have to do is email them and they will fix it no problem. The quality is great and they have a WIDE selection. I will continue to order from them.
Love this brand as a tall woman always struggling to find my size in store they have a shoe for every occasion and they were extremely accommodating!!!