We aim to ship complete orders. That said we were hoping to have more stock in a short period of time. Unfortunately we were only able to fill 4 out of the 5 hair masques. To get your order to you as fast as possible we shipped your package USPS Priority mail at our expense.
Thank you for your "BES hair color" order. We saw that it was delivered within the 5-7 business day window that we advertise. Delivery is quicker 9 out of 10 times. On occasion due to backorders and/or USPS transit delays it might take a bit longer for your package to arrive.
We saw that your "Kerastase Nutritive Bain Satin 1" order was delivered via the USPS one day later than you requested. We did everything on our end to expedite the order. Unfortunately the USPS was a day late with delivery. We will refund your order in full.
Hello there. We emailed you in reference to your "L'anza Healing Curls Curl Restore Moisture Treatment". The item is on backorder. We have instructions to ship as soon as the item arrives. Expect delivery by early next week via the USPS Priority mail at our expense.