我买的香水看起来和正品一模一样,除了包装和香味持久之外,你可以看出包装只是复印的。第一次喷雾时气味闻起来相同,但之后就不再像真正的气味了。我预计它会是一样的,只是打折了。我无法退货,因为包装已打开,并且根据他们的退货政策,您不能退回打开的包装,但我们如何在不打开包装的情况下尝试它。我很后悔买了它,因为它的价格几乎与布鲁明代尔正品的价格相同。以后不再给我买了。我以为我得到了折扣,但结果却是浪费钱。
Perfume.com 回复2026-07-10Hi Erika!
Thank you for sharing your feedback. We are sorry to hear that the fragrance did not meet your expectations. We understand how disappointing it can be when a scent does not perform the way you expected. 😔
We would like to reassure you that all products sold by Perfume.com are 100% authentic and sourced from reputable distributors and authorized suppliers. We do not sell knockoffs, replicas, or imitations. Every item we offer is an original brand name product, and we maintain strict quality standards to ensure authenticity.
We also reviewed your order history and would like to clarify that we did provide a return label via email to assist with returning the item. We have never advised that an opened item cannot be returned in your case, and we apologize for any confusion regarding our return process.
We appreciate your feedback and hope to have the opportunity to assist you further.