Most reviewers were unhappy with their experience overall. Many customers experienced unexpected annual subscription charges and auto-renewals that occurred without prior warning or clear consent whatsoever. Furthermore, consumers expressed deep frustration regarding aggressive paywalls, the removal of previously free features, and overly strict content filters that severely limited their creative editing projects. Additionally, people struggled with difficult interface bugs and unresponsive mobile webpage designs while trying to complete their daily work.
Some people were satisfied with the software, describing it as an excellent and intuitive tool for fast daily photo editing. They also appreciated the responsive assistance provided by the friendly customer support representatives when resolving various account issues.
I bought a 1.99 usd subscription a year ago. I canceled the subscription 2 months ago, but they are still deducting a fee from my card. Attention - they are scumbags. I canceled my PIXLR account -
I hope they don't take my money anymore😥😣😒
Pixlr 回复2024-12-23
Hi there, kindly email us with your inquiry via your registered email to [email protected] so we can check and assist you further. Thank you
OMG Super bad, not even the sign up form works OMG
Pixlr 回复2024-12-17
Hi there, if you encounter any difficulty in using the editor, please feel free to email to [email protected] and the team can assist and advise further.
I put in prompts that do not seem to be understood. I use negative prompts to avoid the constant dismissal of the prompts I'm trying to create and it just keeps reproducing similar images to the ones that do not match my prompts. I will state the subject has blonde hair and it provides brunettes. I state a body type as plump or full figured or heavy set, chubby, or fat and it produces skinny barbie type models. I prompt a style of clothing such as an 18th century dress with apron and it produces short mini skirts. Pixlr seems to only be capable of producing provocative type subjects rather than realist looking models, like REAL people. I choose a cinematic style and it produces a cartoon like look, painted even. I have the free version and it is garbage, I wouldn't pay to upgrade since it can't handle the simplest prompts. Playground ai, is 100% better.
Pixlr 回复2024-12-17
Hi there, if you encountered any difficulty with the prompts, feel free to email to [email protected] and the team can advise further.
I had a free trial of Pixlr and cancelled before the trial was over. They will auto-renew your subscription one year after without authorization. Beware this is a scammy site.
Pixlr 回复2024-11-05
Hi there,
Thank you for reaching out to Pixlr.
If you have cancelled the plan, it will not renew any further. Only plans with active renewal will renew.
If you believe that your plan was cancelled properly but it renewed, kindly email to [email protected] and the team can help to investigate further.
its scam. big scam! mandatory payment. no one pays first and then gets. that's not how it works. You're going to leave just as quickly as you came. because bing is free, perchance is free without registration. I am a producer without a marketer to help. You have someone who helps you get the money and someone who tells you what the best way is. your way is so so so bad that you will abandon it. If there are free sites why do you have to pay for tokes? Almost no site still works with tokes, you do. Bing does too, but you are not obliged to pay. Bing uses those tokes to ensure that there are no unnecessary delays caused by people who make images all day long. you guys make people pay for tokes. of course people don't pay anything without knowing what is happening and what the photos look like. your marketing strategy is so bad. you have used up your resources on the generator and the site results in not a single piece of brain left for marketing. Take it from me that you will have to close your books in mid-2025, your marketing makes no sense
Pixlr 回复2024-10-02
Hi there, thank you for reaching out to Pixlr.
There may have been a misunderstanding about the free usage of the editor.
The image editors are free to use but kindly note that the AI image generators would require credits. For first time sign up, we provide 50 credits for free.
Hope this clarifies and please feel free to email to [email protected] for furthe assistance or if you have further queries.
it shows you images it could never generate, then you spend 20 minutes writing a gorgeus text and it then wants your money befor generating crap. No where did it tell you you need to pay befor it could generat a picture
Pixlr 回复2024-09-23
All the images on the page are generated by our tool and when you sign up for a account you get 50 free credits to generate 50 images. Send us a email and we will show you the best way to generate cool stuff!
Useless… I tried generating a GTA like image based on a photo I’ve uploaded, and it made me 3 times black and twice some sort of asian. I wrote that I was white and I wanted a photo of myself, not a black or mixed race guy. Received another 5 images of photos where I was black. What sort of artificial intelligence is this if it doesn’t understand a simple “I am white” prompt? more like artificial stupidity…
Pixlr 回复2024-09-09
Hi there, for AI prompt assistance, kindly email to [email protected] and the team can assist further.
Hope to hear from you soon.
Support are terrible and just respond with stock answers instead of just reading and understanding your request. Stay away
EDIT: Case in point with the reply to this review. Stock answer with no human sentiment whatsoever
Pixlr 回复2024-08-12
Hi there, a kind reminder that we do provide refunds in situations caused by any technical error. We have responsed accordingly with the inquiry of the auto renewal of your plan in the account. Thank you.
I had signed up for a free trial a couple of years ago and then found it impossible to use. I never visited the site again - and completely forgot about them. I had to look up "what is pixlr" when I saw a charge on my bank account this week.
I have never used this beyond the one day, almost 3 years ago and they will not give a refund. Their response translated to Customer Service is not something they offer.
Pixlr 回复2024-08-10
Hi there, thank you for reaching out to Pixlr.
We do provide refunds depending on the situation if there are any error in the system.
If you encounter an any payment error, kindly email to [email protected] and the team can assist further.
A few months ago, I tried the free subscription and cancelled immediately, so it wouldn’t charge me. Then, in July, it charged me around £7. I selected to delete the account, which it never did (not to my knowledge until writing this post) and continued to charge me. This website is not only a scam but also terrible for photo editing. If you are looking to edit photos, use a free alternative like PhotoPea instead. Just never ever trust this website as they will take your money.
Pixlr 回复2024-08-08
Hi there, thank you for reaching out to Pixlr.
If you encounter an odd or wrong charge, kindly email to [email protected] and the team can assist further.
Pixlr is very powerful for an online app. I really like it. I also appreciated the great support and reactivity of the team that I had to solicit on administrative topics related to my subscription.
I did a trial subscription for about an hour and then cancelled it. I have no use for AI at this time. I tried it for a minute and realized it, cancelled my "one week free trial" immediately. A while later they charged me $69 for my account. I got a refund and I believed they had removed me from their system but, just now, I saw a new charge of $69 on my bank account. I am furious with all these scamming tech companies.
Pixlr 回复2024-05-30
Hi Knox, Greetings from Pixlr! Kindly provide us with your registered email so we can check accordingly for you. You can also email us at [email protected]. Looking forward to your reply. Thank you.
Unfortunately quite weak, I've been using it for a month and I've paid a lot for points, when I want something it sometimes pulls out a camera, I still don't understand why. For example, generate my earth as a donut, it spawns a camera or an hourglass. Sometimes it works fine, but 80% of the time, it just doesn't work properly. Which is quite a shame, the software itself is easy to use, but I won't pay, I was thinking of using it for my youtube channel, it will stay midjourney for now apparently, simply because pixlr doesn't work properly.
Pixlr 回复2024-05-28
Hi Albert, thank you for reaching out to Pixlr.
We noted your feedback abou the AI image generator and will strive to further improve the AI image generator.
We hope that you can give us another chance in the future.
i decided to pay for the annual subscription
so whats $11.88 per year, right?
but when I try to use pixlr it keeps saying I have used my 3 daily freebies. I can access the functions very dissappointing
Pixlr 回复2024-04-22
Hi there, thank you for reaching out to Pixlr.
Kindly ensure that you are logged into the account with the subscription plan to access the plan.
For further assistance, please email to [email protected] and the team can assist you.
I used this when I worked at my old job. I would've easily given this a 4-5 stars. I haven't used Pixlr for close to a year and forgot to cancel my subscription. Is it my fault? Sure. But I contacted support within hours of my card being charged and support couldn't offer a refund. Any website or store would not hold such policies so strictly.
I began to use Pixlr last October. Back then, I was so impressed that I bought an annual subscription. Almost at once, the owners of the service "improved" things. The result since then has been a waste of my time and money.
It doesn't matter what kind of prompt I use, the images generated are random garbage. You can argue that I am not giving the right prompt, but image generation with Chat GPT is vastly superior, and this is thrown in with the general subscription.
Then there are the editing tools. These do not work. If I try to replace something in an image, either nothing happens or the image is promptly ruined with what I have already called random garbage. If I try to remove something, its outline usually lingers. The background removal tool in Office 2016 does a better job. Generative fill simply doesn't work. The AI restoration tools also don't work. Sharpening doesn't work.
Almost as bad, I wrote to the company last week with fairly specific complaints and am still waiting for an answer.
My advice is to avoid this service. It isn't fit for purpose. If I thought anyone would read my demand, I'd ask for a refund of my annual subscription.
What a load of crap Pixlr has become, literally crashing my machine trying to do simple and I mean simple tasks and edits, I won't be using Pixlr anymore as it's horrible to use.
Pixlr 回复2024-03-10
Hi there, thank you for reaching out to Pixlr.
The editor utilize your browser memory to save and perform the edit.
You may close unrequired processes to maximize the efficiency of the editor.
This site is absolutely terrible, i want to save my projects and I can only have 3 per day, resetting my cookies wipes my work and when i try and redo it the quality is terrible, never use this always use a alternative
Pixlr 回复2024-02-24
Hi there, thank you reaching out to Pixlr.
You may purchase the Pixlr Plus plan at only $0.99 per month for the Annual plan for unlimited saves and ads free access. As well as access to the mobile app.
If encounter any quality issue on the editor, do email to [email protected] and we can assist to check for you.