PromGirl.com

Thank you so much! We’re thrilled to hear the fit, quality, and style were all a hit. XO, PromGirl

Thank you! We're so glad to hear everything arrived just as expected and that you were happy with the quality. XO, PromGirl

Thank you for your kind words! We're glad we could quickly resolve the issue and get a replacement out to you. We truly appreciate your patience and understanding. XO, PromGirl

We’re so happy to hear that! Thanks for letting us be part of your daughter’s special night—so glad it was a perfect fit! XO, PromGirl

We’re sorry to hear the dress didn’t meet your expectations. We understand how disappointing it can be when a style looks different than anticipated. While final sale items aren’t eligible for return, we truly appreciate your feedback and will share it with our team as we continue to improve the shopping experience. XO, PromGirl

Thank you for the sweet feedback! We're so happy the dress arrived early, beautifully packaged, and just right for your occasion. So glad you loved it! XO, PromGirl

Thank you so much for taking a chance on us—we’re thrilled to hear you loved the dress and that it exceeded your expectations in person! So glad it made it to Darwin quickly, too. XO, PromGirl

Thank you for the kind words! We're so glad you loved the dress and that our team could help with the exchange just in time. It means a lot to hear you had a great experience all around! XO, PromGirl

We’re truly sorry to hear about your experience—this is incredibly upsetting, and we understand how frustrating it must be to have a valuable package mishandled. While we do authorize deliveries without a signature to help ensure faster arrival, carriers are still expected to follow proper delivery procedures. We take stolen package claims seriously and recommend reaching out to our customer service team with your order details so we can review the situation and guide you on next steps. We understand your frustration and appreciate you bringing this to our attention. XO, PromGirl

Thank you for your thoughtful message! We’re so glad our team could help clarify and deliver your custom order on time. It means the world to hear the dress was stunning and perfect for your event! XO, PromGirl

We’re sorry to hear the dress didn’t meet your expectations and that it arrived later than you had hoped. We know how important both timing and quality are, especially for special occasions. Your feedback is truly appreciated and will be shared with our team for review as we work to improve the overall customer experience. XO, PromGirl

We’re sorry to hear you felt the dress arrived late. This was a custom order with a scheduled ship date of 9/30, and it was shipped and delivered within the expected timeframe. We understand how important timing is for special events and appreciate your feedback. XO, PromGirl

Thank you so much! We're thrilled you think so! XO, PromGirl

Thank you! We're so happy to hear you were impressed with the quality! XO, PromGirl

Thank you so much for trusting us—we’re thrilled we could deliver! We're glad the site was easy to use, the dress arrived quickly, and most of all, that it looked absolutely stunning on your daughter. We truly appreciate your kind words and hope to help you find more beautiful looks in the future! XO, PromGirl

Thank you so much! We’re glad you loved the dress and that it lived up to the photos and quality. Sizing can be tricky, but we appreciate you sharing your experience—it helps others too! XO, PromGirl

Yay! We’re so happy you loved your dress and that it was exactly what you were looking for. Can’t wait to have you back for your next special occasion! XO, PromGirl

Thank you so much for this beautiful review! We're honored to have been part of such a magical moment in San Miguel de Allende. It means the world to hear the dress fit like a dream and helped you feel confident and stunning all day long. We’re thrilled the compliments came pouring in—you deserved every one! XO, PromGirl

We’re so glad to hear it! Thanks for sharing—nothing makes us happier than a perfect fit and a dress that looks just like the photos. XO, PromGirl

Thank you for being such a loyal customer over the years! We're so happy to hear this HOCO dress was perfection and that you've continued to count on us for amazing dresses, prices, and service. XO, PromGirl