Reviewers had a great experience with this company. Many loyal consumers highlight the outstanding value for money, noting that these residential proxies deliver exceptional long-term performance without ever breaking the bank. People frequently mention how genuinely helpful the customer service team is, providing quick solutions for setup questions and keeping everything running very smoothly.
Some reviewers were not happy with connection stability, pointing out that services occasionally went offline or proved very difficult to configure properly on devices. A few users also noted frustrating encounters when seeking assistance for technical difficulties, feeling that customer support responses were unhelpful or heavily delayed.
Proxyrack is a fantastic proxy provider with excellent service and after-sales support.
Proxyrack 回复2026-05-09
Thank you for the 5-star review!
We’re happy to hear you’ve had a great experience with both our service and support team. We truly appreciate your support!
I love proxyrack.com for stability and smooth performance, my favourite provider for I guess more than 5 years. Keep going!
Proxyrack 回复2026-05-08
Thank you so much for your review!
We're thrilled to hear that you are enjoying our services and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
I used to buy unmetered residential proxies from Proxyrack. Really good stuff. Ran 30+ sessions simultaneously, proxy connections died every now and then, but overall the quality was good, and much cheaper than what I would have paid per gigabyte.
Proxyrack 回复2026-04-24
Thank you for the 5-star review!
We’re glad to hear the unmetered residential proxies worked well for your use case and handled multiple sessions effectively. We appreciate your feedback and your support!
Support has been very responsive recently. My payouts are now arriving within 3 days. Just a tip for other users: don't delete your devices from the dashboard while a payout is pending, as it can cause the request to glitch—but support was great at helping me get things sorted!
Proxyrack 回复2026-04-17
Thank you so much for your review!
We're thrilled to hear that you are enjoying our services and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
scammmm!!!! i pay $13 as trial and dont get anything!! dont trust this provider!!!
Proxyrack 回复2026-04-13
Hello,
We are sorry to hear about your experience.
However, we would like to clarify the situation. From the beginning of the conversation, you repeatedly sent multiple messages before receiving a response and used offensive language. You also stated that the service was a “scam” during the support interaction.
Our team provided setup instructions and explained the service and refund process clearly. The subscription was then canceled, and a refund was processed to avoid further escalation and ensure a fair resolution.
The refund process has already been completed, and no payment has been retained.
If you still need help with the refund timeline from the payment provider, please refer to the instructions previously shared or contact the support team.
It's very easy to use, the agent is good, and it works well
Proxyrack 回复2026-04-12
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Great Proxies. always up and work great. Highly recommend.
Proxyrack 回复2026-04-03
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
realiable proxies and good ui of the website , clean design and easy walk through nd all the checkout process
Proxyrack 回复2026-03-24
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
I've been running the app on my Desktop since February 27th and i even installed the upgraded app and i haven't been earning anything and it's almost going on a month is there an issue with the app and if there is please fix it
Proxyrack 回复2026-03-19
Hi,
Thanks for your feedback, and we completely understand your concern.
We had temporarily paused sending traffic to peer users, which is why you haven’t seen any earnings. This was also reflected in the banner on the dashboard. We expect traffic flow—and earnings/statistics—to resume by Friday.
We’re happy to let you know that the issue has now been resolved and traffic flow to peer users has resumed.
You should start seeing activity and earnings reflected on your dashboard shortly. If you don’t notice any changes, feel free to reach out and we’ll be glad to assist further.
Thanks again for your patience!
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Datacenter proxies:
- Good response times. 5/5
- IP Pool quantity and quality is accurate 5/5
- Pricey compared to competitors. 3/5
Proxyrack 回复2026-03-16
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
The peer program pays well when it works, but goes offline for weeks or months at a time without paying users
Proxyrack 回复2026-03-12
Thank you for sharing your feedback. At the moment, traffic to the Peer Program is temporarily disabled while our engineering team works on restoring the service.
We understand this affects earnings, and we appreciate your patience while the work is ongoing. Once the service is restored or more information becomes available, we will inform all users.
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
I purchased a 1-week paid trial from Proxyrack to test their residential proxy service.
After activating my IP address from the dashboard, the proxy did not work at all. I spent more than 3 hours trying to configure it correctly. I followed their exact instructions:
Used the correct host and port
Entered the correct username and password
Tested using browser proxy settings
Received the error: ERR_UNEXPECTED_PROXY_AUTH
I provided screenshots showing:
My IP activation status
My proxy configuration
The exact error message
Despite this, support kept asking for the same information and said they could not proceed without “full information,” even though I had already sent everything required.
After my last message explaining the issue clearly, they viewed the message but stopped responding.
As a paying customer, I expected proper technical assistance or at least verification from their side. Unfortunately, I did not receive a working service nor an effective solution.
Very disappointing experience.
Proxyrack 回复2026-02-23
We’re sorry to hear about your experience. We want to clarify that your refund for the 1-week trial was already processed. The issue you reported has also been resolved.
Our support team reviewed your case carefully, and any follow-up can still be handled through your open ticket. We encourage customers to reach out directly so technical issues can be properly verified and resolved.
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team