Pyle Audio

Hi Tim, Thank you for your feedback, and we sincerely apologize for the frustration you’ve experienced, especially with not receiving a response from our support team. We understand how disappointing that must be. Regarding the issue with changing the unit, you can switch from kg to lbs by locating the small plastic UNIT button underneath the scale and pressing it until it displays lbs. We’re also sorry for the inconvenience caused by the delay in communication, this is not the level of service we aim to provide, and we’re actively working to improve our response times. If you continue to experience any issues or need further assistance, please don’t hesitate to reach out to us directly at [email protected] or call 1-718-535-1800. We’ll be happy to assist you promptly. We appreciate your feedback and the opportunity to make things right.

Hello, Thank you for reaching out, and I am sorry to hear about the issues you are experiencing with the speaker and remote, as well as the lack of response you have received. We understand how frustrating this must be, and this is not the experience we want for our customers. We will be reaching out to you within today to help walk you through the setup and address the issue with the remote so we can get everything working properly. Thank you for your patience. We look forward to assisting you and resolving this as quickly as possible.

Hi, Mr. Gerald L. Palmer, Thank you for your kind feedback. We appreciate it and are always here to help.

Hi, Thank you for reaching out, and I’m really sorry for the frustration you’ve experienced. I understand how disappointing it is to receive a product that isn’t working as expected, especially after trying multiple times to get support without a response. This is not the level of service we aim to provide, and I apologize for the delay and inconvenience you’ve encountered. We’d like to help resolve this for you as quickly as possible. Please reply with your email address and phone number, and we will reach out directly to assist with your return request and next steps. Thank you for your patience and for giving us the opportunity to make this right.

Hi, Thank you for bringing this to our attention, and I’m very sorry for the experience you’ve had. I understand how frustrating it must be to register your speaker switch box for the promotional microphone and not receive it, especially after trying multiple times to reach us without success. The issues you encountered with our phone lines and messaging system are not the experience we aim to provide, and I sincerely apologize for the inconvenience caused during our recent system upgrades. We’d like to make this right and ensure your concern is properly handled. Please reply with your email address and phone number, and we will reach out directly to assist you and resolve this as quickly as possible. Thank you for your patience and for giving us the opportunity to address this.

Thank you for your feedback. We appreciate it and will continue providing quick and helpful responses.

Thank you for your feedback. We are glad to hear you were happy with the shipping and price. We hope your son enjoys the guitar.

Thank you for your feedback. We are glad to hear the setup was easy for you.

Thank you for your feedback. We are glad to hear you had a great experience with our pricing, website, and shipping.

Hi Chuck, Thank you for your feedback, and we’re sorry to hear about the concern with your order. We understand how frustrating delays can be. Upon checking, your package was successfully delivered on April 2, 2026, at 4:05 PM. If you haven’t been able to locate it, we recommend checking around your delivery area or with neighbors, as carriers sometimes leave packages in a safe location. If you still need assistance or have any concerns, please don’t hesitate to reach out to us at [email protected] or call 1-718-535-1800 we’re here to help. Thank you for your patience, and please let us know how we can assist further.

Hi Mark, Thank you for your honest feedback, we’re really sorry to hear about your experience and understand how frustrating that must have been. Long wait times and delayed follow-ups are not the standard we aim for, and we truly apologize for the inconvenience this caused you. We’re actively working to improve our response times and internal processes so situations like yours don’t happen again. If there’s anything still unresolved or you need further assistance, please don’t hesitate to reach out directly to [email protected] or call us at 1-718-535-1800, we’ll make sure you’re taken care of promptly. Thanks again for sharing your experience. Your feedback helps us improve.

Hi Richie, We’re very sorry to hear about your experience with the boombox. This definitely isn’t the kind of impression we want to leave, and we truly understand your frustration. All of our products are intended to be brand new unless clearly marked otherwise, and we take reports of open-box or damaged packaging seriously. We’d like to look into this further, especially regarding the sound quality, FM reception, and packaging concerns. Please reach out to our support team at [email protected] or call us at 1-718-535-1800 so we can assist you directly. We’re here to make it right and ensure you get the product experience you expected. Thank you for bringing this to our attention, your feedback helps us improve.