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购物与时尚

Reeds Jewelers

202 条评价

4.4202 条评价
写评价

关于 Reeds Jewelers

数据更新
网站
www.reeds.com
分类
购物与时尚
所在地
United States · Wilmington
状态
待认证
近 12 个月
202 条评价
差评回复率
100%(26/26 条)
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Reeds Jewelers靠谱吗?

Reeds Jewelers(www.reeds.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 202 条用户评价,属于购物与时尚分类,口碑良好。83% 的评价为 4 星及以上,10% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

W
William · 写过 3 条评价 · 已认证 · 体验于 2026-06-03 ·

西城购物中心商店的员工很棒……

田纳西州诺克斯维尔 West Town Mall 商店的工作人员非常出色,他们为我的欧米茄量身定制了完美的尺码。

Reeds Jewelers 回复2026-06-17

Dear William, Thank you for your kind words! We're so happy to hear our team provided excellent service. We hope to see you again soon. Sincerely, Rhianna

L
LC · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

对价格感到满意的商品比我预期的要早到达......

该物品比我预期的要早到达,并且包装完好。对价格也很满意。

Reeds Jewelers 回复2026-06-17

Dear LC, Thank you for taking the time to share your feedback. We're so glad your item arrived sooner than expected and was well-packaged! We look forward to serving you again soon. Sincerely, Rhianna

A
Almeta Roberson · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

我喜欢我的手链

我喜欢我的手链。自从我戴上它以来,它还没有从我的手腕上掉下来。我肯定会购买更多

Reeds Jewelers 回复2026-06-17

Dear Almeta, We are so happy to hear you love your bracelet! Thank you for your wonderful feedback. We look forward to your next purchase. Sincerely, Rhianna

B
Brian Crockett · 写过 2 条评价 · 已认证 · 体验于 2026-06-03 ·

良好的价格和快速的运输。

Reeds Jewelers 回复2026-06-17

Dear Brian, Thank you for taking the time to share your review. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

N
NT · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·

我强烈推荐 Reeds Jewelers

我强烈推荐 Reeds Jewelers。 他们很难找到/库存有潘多拉饰品。 我最近找到了我一年多以来一直在寻找的米妮老鼠吊饰。

Reeds Jewelers 回复2026-06-17

Dear NT, We are so happy to hear you found the Minnie Mouse charm you were searching for! We appreciate your kind words, and we look forward to serving you again soon. Sincerely, Rhianna

P
Paula Dorsey · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·

我收到我的…的时间

我收到手镯的时间。

Reeds Jewelers 回复2026-06-17

Dear Paula, Thank you for taking the time to share your review. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

C
CAT · 写过 6 条评价 · 已认证 · 体验于 2026-06-02 ·

我想要的手表,服务很好!

我一直在寻找一款特定的 Coach 手表来代替我最喜欢的刚刚坏掉的旧手表,而 Reeds 拥有它! 他们的网站很干净而且很容易通过它订购。他们的通知恰到好处,运输速度很快,包装和后续工作也很好。 谢谢,里德斯,因为我喜欢我的新手表👍🏼

Reeds Jewelers 回复2026-06-17

Dear CAT, We are so pleased we could help you find the perfect replacement watch! It's wonderful to hear our website and service made your experience so smooth. We appreciate your kind words, and look forward to serving you again soon. Sincerely, Rhianna

J
Joi Gunn · 写过 4 条评价 · 已认证 · 体验于 2026-05-25 ·

喜欢我的项链

谢谢。我喜欢我的项链

Reeds Jewelers 回复2026-06-16

Dear Joi, We are so happy you love your necklace! Thank you for your kind words. We hope to serve you again soon. Sincerely, Samantha REEDS Customer Care

S
Samantha Rudman · 写过 3 条评价 · 已认证 · 体验于 2026-05-31 ·

产品失去光泽

Reeds Jewelers 回复2026-06-15

Dear Samantha, We are saddened to hear this! Thank you for taking the time to share your feedback with us. I see that new items are on their way to you now. Please don't hesitate to let us know if you have any other issues. We are always happy to help. Sincerely, Rhianna

S
Samantha Ruth · 写过 1 条评价 · 已认证 · 体验于 2026-05-19 ·

快速运输。

快速运输..很棒的客户服务!

Reeds Jewelers 回复2026-06-15

Dear Samantha, Thank you for your kind words! We're glad you had a great experience with our shipping and customer service. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

J
J Brooks · 写过 1 条评价 · 已认证 · 体验于 2026-05-24 ·

订单来得比预期要快

订单比预期来得快,没有任何问题。

Reeds Jewelers 回复2026-06-16

Dear J, We are happy your order arrived quickly and without problems. Thank you for your feedback and for choosing REEDS! Sincerely, Samantha REEDS Customer Care

J
JP · 写过 2 条评价 · 已认证 · 体验于 2026-05-31 ·

最好的客户服务!

到店时的客服。 我去过几家珠宝店,里德是迄今为止最体贴、最乐于助人的——尽管我去的那天他们非常忙。 一流的服务!

Reeds Jewelers 回复2026-06-15

Dear JP, Thank you for sharing your positive experience! We are so glad to hear that our team provided such considerate and helpful service during your visit. We look forward to serving you again soon. Sincerely, Rhianna

S
Samantha · 写过 2 条评价 · 已认证 · 体验于 2026-06-01 ·

美丽的珠宝

Reeds Jewelers 回复2026-06-15

Dear Samantha, Thank you for your kind words! We look forward to serving you again soon. Sincerely, Rhianna

H
Higher Standards? · 写过 3 条评价 · 已认证 · 体验于 2026-05-29 ·

3 名同事在……中没有其他人工作

3 名同事在商店购物时没有其他人在工作。我进来后就清楚地知道我想要什么东西。其中一位有点友好,但不知道库存。绅士助理打结,朝后面区域走去。另一位前来帮助对方的女同事并不友好且冷漠。我当场购买了一些饰物,不得不订购其他饰物 - 其中我花了超过基本的 100。对于运输,冷漠的订单女士说我必须支付运费 - 显然我花费的金额超过了最低金额。 我订购了我的魅力并离开了我说祝你有美好的一天。不友善且不受赏识的销售人员什么也没说。友好的服务会发生什么?感觉我不想为了任何事情而回到那个地方。

Reeds Jewelers 回复2026-06-13

Hello Higher, Thank you for informing us of this situation. We take customer satisfaction very seriously, and this is not the experience we want you to have. We will be reaching out to you via the email address provided in your order. We want to hear more about your experience and see if there is a way that we can make this right with you. We look forward to speaking with you. Sincerely, Samantha REEDS Customer Care

M
Melinda Sinclair · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·

卓越的服务

Reeds Jewelers 回复2026-06-13

Dear Melinda, Thank you for your 5-star review. We sincerely appreciate your feedback. Thank you for choosing REEDS! Sincerley, Samantha REEDS Customer Care

S
Shirley Ransome · 写过 2 条评价 · 已认证 · 体验于 2026-05-30 ·

爱情吊饰:对带有丝带的礼品盒感到满意。

这是我第三次与 Reeds Jewelers 打交道,每次都是一次愉快的经历。客服非常有耐心。我不太懂电脑,但在他们的帮助下,我的订单很容易完成。太感谢了。

Reeds Jewelers 回复2026-06-14

Dear Shirley, We are so pleased to hear that your third experience with us was as pleasant as the previous ones. We are glad our team could assist you with your order. Thank you for your kind words! Sincerely, Samantha REEDS Customer Care

T
Tish Geftos · 写过 1 条评价 · 已认证 · 体验于 2026-05-30 ·

优秀的客户服务

特雷西太棒了。她提供了很大的帮助并提供了出色的客户服务!

Reeds Jewelers 回复2026-06-14

Dear Tish, We're so glad to hear you had such a wonderful experience. We appreciate your kind words about our team member! We hope to serve you again soon. Sincerely, Samantha REEDS Customer Care

V
Valerie Sims · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·

我爱上了我美丽的十字架……

我爱上了我美丽的十字架项链!谢谢你!我收到了很棒的服务。

Reeds Jewelers 回复2026-06-13

Dear Valerie, We are so happy you love your beautiful cross necklace! We appreciate your kind words about our service. Thank you for choosing REEDS! Sincerely, Samantha REEDS Customer Care

G
Gabriela · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·

糟糕的服务和糟糕的客户……

糟糕的服务和糟糕的客户支持。我购买了一枚戒指,需要更换更大尺寸的戒指。在此过程中,他们基本上指责我偷了戒指,因为据他们说,他们从未收到过戒指。 他们展开了调查,花了很长时间才做出回应,并且从未承认错误是他们造成的。尽管我很庆幸我最终在近三个月后拿回了我的钱,但他们从未承认我确实归还了戒指,而且问题是他们自己处理不当造成的。 总体来说非常令人失望的经历。

Reeds Jewelers 回复2026-06-12

Dear Gabriela, I am truly sorry about the frustrating experience you had with your recent exchange. I understand your disappointment regarding the time it took to resolve the issue. My team is continuing to review your case with UPS, but I am also thankful that they were able to issue your refund in the meantime. Please don't hesitate to let me know if you have any additional questions regarding our processes. Sincerely, Rhianna

T
Terrie Reed · 写过 6 条评价 · 已认证 · 体验于 2026-05-22 ·

失望😞

我于 4 月 8 日为母亲节(5 月 10 日)订购了一枚刻有生日石的戒指。戒指没有及时到达,所以我不得不购买另一件礼物。 REEDS客户服务代表说,由于戒指交付晚了,我可以享受折扣;我也没有收到。我的戒指终于在五月底到达,看起来与照片完全不同。我很失望😞。 我不会把它寄回去,因为它可能会在圣诞节之前被归还给我。我已经成为忠实客户 6-7 年了;这将是我最后一次购买。

Reeds Jewelers 回复2026-06-12

Dear Terrie, Thank you for providing us with this feedback. We are so sorry to hear that you are not happy with your order and that it was significantly delayed. We will be reaching out to you via the email address provided in your order to offer a solution. We look forward to speaking with you. Sincerely, Rhianna