Total garbage don’t buy I bought the kwickstrke safe for my truck product has been delivered to me and it is defective does not work or engage like shown on sites video asked not to mention that I received it damaged so I requested a refund and a return label and they proceeded to tell me that there’s a 20% restocking fee and they charged me for shipping fee to both incoming and outgoing shipment so product is $299.99 total amount and the refund me $216.86 almost $90.00 dollars for buy a defective item not to mention it was sent back might as well took a $100 dollar bill and flushed down the toilet DONT BUY BEWARE OF SAFE AN VAULT STORE
Safe & Vault Store.com 回复2025-01-24
Thank you for your feedback, Robert. I’m sorry to hear about your experience with the Kwick Strike Safe and that it didn’t meet your expectations.
It looks like we tried to assist by providing instructions on adjusting the lever and requested a video to better understand the issue. However, it sounds like you’ve already decided to return the safe. If you’re still open to troubleshooting, we’d be happy to help resolve the issue so you can use the safe as intended.
That said, we completely understand your frustration. To make things right, we’ll waive any fees associated with the return. My team will be reaching out shortly to provide a return label and coordinate the pickup.
Thank you for bringing this to our attention, and we truly appreciate your business. Please don’t hesitate to reach out if there’s anything else we can do for you.
Simon helped me put together a great safe package with complicated shipping at a great price and made it look easy - I could not have had a better experience with him and the team at Safe and Vault Store. Thank you so much, I'll be back for sure
I placed my order through Amber: She was professional, knowledgeable, friendly and I am confident that I am getting a great product at a great price and will have customer support if needed.
I’m going with the Five Star, world class review⭐️⭐️⭐️⭐️⭐️!
Customer service and tech support was great. Answered my question if a s&w 500 8 1/2” barrel will fit. They said yes, and it does fit. Easy to install. I bought 2 sets.
Parts not available for purchased item. No recommendations for solution.
Safe & Vault Store.com 回复2025-01-24
Thank you for your review. I'm sorry that we were unable to help you find parts for your item. I don't show your name in our system that you ordered from us. Feel free to reach out to me directly at [email protected] with your order number and I can see what I can do to help you.
Thanks,
Dominic Schwebs
Digital Marketing Manager
509-321-8792
Well made mount study and no issues with delivery or product. End cap for the middle nut on the pistol hook mount wont stay on after I myself took it off to ajust the hooks angle, but nothing a drop of superglue wont fix. I have it mounted on the side of a rolling desk I build for my bed. The gun fits nice and easy with no movement even when rolling the desk form the foot to the head of the bed. Its also easy to grab and remove the pistol from the hooks if I need to at night. I've been testing that and playing around with it since I recieved it this morning to make sure. I will be buying more when given the chance, and some more work is done to my room.
The items that I purchased from the Safe & Vault Store were really nice, and the delivery was timely. Products were packaged very well to be shipped with no damage.
Safe & Vault Store is a great business to deal with. The purchase process was smooth and their communication was excellent both before and after the sale. I had some issues with the product that were not their fault, but rather than pass me off, Safe & Vault remained the liaison with the manufacturer and continued with their great communication and service. Thank you to everybody that I had the pleasure of dealing with.
Excellent communication during the sales / decision making process. Also, very helpful in explaining the shipping options and process. Pricing couldn't be beat.
Chairish
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