SafeandVaultStore.com is the leading online retailer, providing an extensive selection of safes and security solutions tailored to residential and commercial settings, including custom security solutions.Shop Our SafesSpecials & DiscountsGun & Rifle SafesHandgun & Pistol SafesBurglar & Fire SafesFireproof Safes & Waterproof Chests
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Is Safe & Vault Store.com legit?
Safe & Vault Store.com (www.safeandvaultstore.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the support staff is exceptionally helpful, knowledgeable, and patient when answering complex questions and guiding personal purchases to ensure complete satisfaction. People also appreciate the exceptionally fast delivery services, noting that heavy items arrive well-packaged, completely intact, and exactly as described online.
Some reviewers were not happy with occasional shipping delays and frustrating order processing issues that significantly slowed down overall fulfillment. A few customers additionally reported receiving damaged items or experiencing unexpected problems with product functionality upon initial setup and daily testing.
Auto-generated from all reviews of this business. For reference only.
I just made a purchase, and let me tell you-it was a wild ride. The site was slick, the checkout was smooth, but the real test came when the package arrived. The item was exactly as described, but the shipping took forever. Still, I’m not bitter-it’s just a minor hiccup. The product itself is solid, and the price was fair. Not a scam, not a disaster-just a little delay. If you’re looking for something reliable, this store’s worth a shot. Just don’t expect overnight delivery.
Reply from Safe & Vault Store.com2026-08-28
Thank you for taking the time to share your thoughts, and we're glad the product and pricing hit the mark. We always want every order to arrive quickly, so we'd like to look into the shipping experience you described, but we're currently unable to locate a purchase under this name. If you did order from us, please reach out at 800-207-2259 or reply with your order number and we'll gladly review it and make sure everything is right.
Dominic Schwebs
SafeandVaultStore.com
Had the perfect item for our use. Shipped out within 48hrs of ordering Great item easy to set up and use will give us many years of safe comfortable use.
Jeff Stombaugh answered all my questions and went the extra mile to find out about one of the features that I was inquiring about. It was professional and reassuring.
tried multiple time to online chat with questions and never got any help
Reply from Safe & Vault Store.com2026-05-11
Thank you for your feedback and I'm sorry we missed your chat requests.
That's certainly not the experience we want for our customers, and we understand how frustrating it is when you're trying to get answers and don't receive a response. We're reviewing this internally to improve our responsiveness and ensure inquiries aren't missed.
If you still need assistance, please feel free to reach out to us directly by phone or e-mail and we'll be happy to help. Our toll-free number is 800-207-2259, and we are available Monday - Friday, 8AM to 5PM PST.
I love my Stealth Safe from Safe & Vault Store.com. It arrived just as described on their website, and the quality of it is just perfect. Built, looks, paint job, durability, and many more details that probably no would wanna read all about. All I can say is I purchased an awesome Safe.
GOT MY ORDER SHIPPED THE SAME DAT, JUST LIKE THEY ADVERTISE. THE ITEM WAS ORDERED LATER ON A FRIDAY, AND I WILL HAVE IT ON THE FOLLOWING WED. THAT IS WHAT I CALL GREAT SERVICE. I HIGHLY RECOMMEND SAFE AND VAULT STORE.
IRON MIKE IN MICHIGAN
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