Salus Saunas

Thank you for your kind words, Brian! I’m really glad to hear we lived up to your expectations and that everything went smoothly. We truly appreciate your support, and if there’s ever anything else you need, we’re just a message away!

Thank you for your feedback, Chryssy! We're happy to help you to find the perfect sauna. It means a lot to us that you took the time to share your positive experience. Thank you for choosing us, and if there’s anything else we can do for you, we’re always happy to help!

Thank you so much for your wonderful review, Zachary! I'm so happy to hear everything went smoothly. We really appreciate you choosing us, and feel free to reach out to us if there's anything we can do for you!

Thank you for your kind review, Dave! I'm thrilled that Sam took great care of you and helped make the process smooth and easy. It means the world to us to be a part of your wellness journey. If there's ever anything we can do for you, don't hesitate to reach out. Thanks again for choosing Salus Saunas!

Hi Adam, Thanks for taking the time to share your experience. I’m really sorry to hear about all the issues you’ve encountered, that’s not the experience we want any of our customers to have. We shipped out the missing and damaged parts as soon as we were notified in order to make things right, and we completely understand how frustrating those delays must’ve been. As for the heater, that one took longer specifically due to a very uncommon manufacturer defect. The warranty claim process in this case was delayed further by the time it took to receive all the required documentation and verification from your electrician. Manufacturer approval is required before we can take action on our end, and unfortunately, we weren’t able to proceed until that was completed. That said, our team was ready to move forward as soon as we had everything we needed. We genuinely appreciate your patience through all of this. If anything still isn’t resolved, or if you need further assistance, don’t hesitate to reach out via email—we’re here to help.

Thank you for your positive review, Chad! I'm glad the kit worked out great for you. It's such an amazing way to elevate your sauna sessions, so it's great to hear that you’re loving it. We appreciate the feedback—and if you ever have any questions or need help down the road, don’t hesitate to reach out. We’re always happy to help!

Thank you for your kind words, Chattie! We're happy to hear that your experience with us met your expectations. Your satisfaction is our priority. Thank you for your trust in our company, we're always here if you ever need anything else!

Thank you so much for sharing your experience, Jim! It means the world to us to be part of your wellness journey. We're so grateful for your support and kind feedback!

We are always here and happy to assist! Thank you!

Thank you for your message and for your past purchase, David! We’re so happy to hear you're still enjoying your sauna and truly appreciate your continued support—and your original review! If you ever need anything, we’re always here to help.

Thank you for your review, its very much appreciated!

Thank you for your honest feedback, Neil! We're so glad Eva was able to assist you, and we truly appreciated our conversation with you. It’s great to hear you're happy with the final result. We've taken your experience to heart and made improvements to help our process run more smoothly. Thank you so much for helping us grow!

Hey Eliane! Please give give us a call or e-mail us at [email protected], let's diagnose the issue with the light or get you a new one! Thank you for your review.

We thank you kindly for your review, from everyone here at the Salus team!

Your review is very much appreciated, and we are glad you are enjoying your sauna! We are always a phone call away if you ever have any issues :)

Thank you Marco!! We are always here to help and glad you love your sauna!

Thanks Robert, we really appreciate it from every here at Salus!

We truly appreciate your review, kind words, and referrals-- it means the world to us!

Thank you for your detailed review, we really appreciate it and are glad you are enjoying your sauna!

Thanks for your review! We experienced a slight delay in shipping following the holidays due to a high volume of orders, but we always strive to do the best we can!