Sewingmachinesplus

Thank you so much, Rhonda! We absolutely love Max, and he'll be thrilled to hear this. Excellent and professional is exactly who he is, every day. Thank you for choosing our family business and for taking the time to recognize him by name. It truly means a lot to all of us. We can't wait to have you back!

Thank you, Rob! Availability, cost, and delivery all lining up is exactly what we aim for on every single order. We appreciate you choosing our family business, and we're grateful for your support. Come see us anytime!

Donna, thank you so much! A customer who keeps coming back for machine after machine is the highest compliment a family business can get. Your loyalty means everything to us, and we never take it for granted. Thank you for being part of our family all these years. We can't wait to help with the next one!

Thank you, Jeanne! Smooth from order to delivery, a sturdy box, and good quality is exactly how it should go, and we're so glad it did. Packing things properly matters to us because your order matters to us. Thank you for choosing our family business. We appreciate you and hope to see you again soon!

Thank you, Sharon! Tracking down that hard to find part is one of our favorite things to do, and we're so glad we could end the search for you. Great quality and on time delivery is what we strive for on every order. Thank you for trusting our family business. We're always here if you need anything else!

Thank you so much, Roseanna! We're delighted you found us, and even happier that our team took great care of you and your order arrived right on time. Welcome to the family. We can't wait to help with whatever you need next!

Nora, this made our whole day! We love Torrie and Kasey, and they will be so happy to read this. Torrie going above and beyond to help you pick the right cabinet, and Kasey making sure you knew what to expect with those big boxes, is exactly the kind of care we hope every customer gets. And congratulations on tackling that hydraulic lift assembly! We're thrilled you love your new sewing room, and we're so grateful you chose our family business to help build it. Happy sewing!

Thank you so much, David! Keeping you in the loop when something is out of stock or short on quantity is just how we think it should be done. You deserve to know exactly what's happening with your order. We're so grateful for your business and for taking the time to share this. We can't wait to help with your next order!

Thank you so much, Mary! And what a smart touch including Laura's extension (117) so we'd know exactly who to thank. Laura and Robert will both be over the moon to hear this. We're only sorry we were out of the purple medium and large mats, but we were so happy to get you set up with the X-large for your machine and the small for your new Baby Lock Celebrate serger. It means so much that you chose our family run business, and that you took the time to celebrate our staff by name. That kind of kindness is exactly why we love what we do. Congratulations on your new serger, and thank you for being part of our family. We can't wait to have you back!

Thank you so much, Debbie! We hear you completely. Sometimes you just want to talk to a real, friendly human instead of sending an email into the void, and that personal connection is the very heart of who we are. As a family run business, treating every customer like one of our own is what we care about most, and we're so grateful you gave us the chance. It means the world that you'll be ordering from us again. Thank you for choosing our family. We can't wait to welcome you back!

Thank you so much, Yvonne! Robert will be beyond happy to hear this. Taking the time to walk you through the Celebrate and the Victory sergers so you could find the right fit is exactly the kind of care we love to see. It means the world that you chose our family run business, and that you took a moment to celebrate Robert by name. Customers like you are the heart of everything we do. Thank you for your trust, and we can't wait to have you back. Happy sewing!

Thank you so much, Joy! A quick response and a knowledgeable, caring staff are exactly what we pour our hearts into on every single call. It means more than you know that you chose our family run business, and that you took the time to share this. Customers like you are the reason we love what we do. We're always here whenever you need us, and we can't wait to help again. Thank you for being part of our family!

Thank you so much! Robert will be thrilled to hear this, and we're so glad his expertise made a difference for you. A great price and quick delivery on top of it is exactly what we hope for. Most of all, we want you to know how much your choosing us means to us. You are important to us, and we're so grateful you gave us the chance to serve you. We can't wait to have you back. Happy sewing!

Thank you so much, Kathleen! We love that you've trusted us for your antique treadle machine accessories, and that's exactly the kind of hard-to-find help we enjoy the most. So glad the generic option worked out for your Baby Lock Soprano too. We're always here whenever you need us, and thank you for being such a wonderful customer!

Thank you! Fast shipping and exactly what you ordered is just what we like to hear. We appreciate your business and can't wait to have you back!

Hi Gloria, we're so sorry for the trouble with your software version, and we absolutely want to get this fixed for you. We did reach out the same day you contacted us, both by email (asking for a couple of photos of what you received so we can send the correct update right away) and by phone, where we've left voicemails. It's possible our messages landed in your spam folder or didn't come through. Please check your inbox for our reply, or give us a call anytime and ask for our support team. We're standing by and ready to make this right. Thank you, and we look forward to helping you!

Wow, thank you so much, Kennelynn! All the stars from start to finish is about the best thing we could ever hear. We're thrilled our team could answer your questions quickly and make the whole experience a great one. We're so glad you ordered from Sewing Machines Plus too, and we can't wait to have you back. Happy sewing, and thank you for the kind words!

Thank you so much for updating your review, and more importantly, for giving us the chance to make things right. We're so sorry for the bumpy road getting your serger to you, and we're grateful you stuck with us through it. Laura and Maxx will be so happy to know their efforts meant something to you. This is exactly who we try to be, because here at SMP we treat our customers like family, and we truly care. We know we're not perfect, but we're always doing our best and we take every experience to heart. We can't wait to welcome you back, and we hope you absolutely love your new machine. Thank you again for your patience and your kindness!

Thank you so much! We're so glad we could help find the right machine when the original wasn't available, and it means the world that it was for a family member. Nothing makes us happier than hearing they're already enjoying it. Thank you for trusting us with such a special gift, and we're always here if you or your family ever need anything down the road!

Hi Diane, thank you so much for your order and for taking the time to share this. We completely understand wanting everything to arrive just as you pictured it, and we're sorry the packaging threw you off. The good news is that the four spools you received are the genuine Brother serger thread, full quality and exactly what was advertised, whether they come in a box or a sealed bag. Packaging can occasionally vary on our end, but the product itself is the real deal. If there's ever an actual issue with the thread, or if there is anything else you need, please just give us a call. We'd be more than happy to help and make sure you're taken care of. Thank you again, we truly appreciate you and happy serging!