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旅游度假

SkyLux Travel

201 条评价

4.6201 条评价
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关于 SkyLux Travel

数据更新
网站
www.skyluxtravel.com
分类
旅游度假
所在地
United States · Wilmington
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(16/16 条)
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SkyLux Travel靠谱吗?

SkyLux Travel(www.skyluxtravel.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于旅游度假分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
BCE · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·

聪明太棒了!

Smarty 非常注重客户服务,乐于助人,尽职尽责,而且很有耐心。流程太长,“一揽子计划”应该提前说清楚。

SkyLux Travel 回复2026-08-07

We are so pleased to hear that Smarty provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

A
AGPAOA/HOMER RAMIRO · 写过 7 条评价 · 已认证 · 体验于 2026-08-07 ·

乐于助人且知识渊博的代理人

乐于助人且知识渊博的代理人。预订过程快速而简单...并提供了我在航班上想要的东西。

SkyLux Travel 回复2026-08-07

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

E
Emily Deas · 写过 3 条评价 · 已认证 · 体验于 2026-08-06 ·

优素福是最棒的!

SkyLux Travel 回复2026-08-07

What a pleasure to hear about your positive experience with Yusuf! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

a
ash karia · 写过 1 条评价 · 体验于 2026-07-07 ·

不提供不支付佣金的航班。

服务很糟糕,没有经理会给你打电话或发电子邮件。只是没有权力的操作者。 我花了 20,000 买了没有服务的航班...... 请注意……只提供他们在同一家航空公司在线上提供的非常规谷歌佣金的航班,以及市场上公开提供的航班……。永远不要为改变政策付费,因为它们永远不允许你改变……。 公司

SkyLux Travel 回复2026-08-07

Dear Ash Karia, Thank you for providing the additional information we requested. We’re sorry to hear that you feel disappointed with the service you received and appreciate you taking the time to share your concerns. We have escalated your case to our Higher Management team for further review so that the concerns you raised can be properly assessed. We appreciate your patience while your case receives further review and hope we can work toward a satisfactory resolution. Warm regards,

R
RADHABEN P · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

优质的服务

优质的服务。预订流程简单。

SkyLux Travel 回复2026-08-07

Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!

J
JANE M · 写过 2 条评价 · 已认证 · 体验于 2026-08-07 ·

阿楚一直在我身边……

Achu 一直在我和我的朋友们身边,他们从他的优质服务中受益匪浅。 他为我们提供了最优惠的价格,并且孜孜不倦地为客户服务。

SkyLux Travel 回复2026-08-07

Thank you for your wonderful feedback! Achu takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!

D
DEBRA L · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

赞恩很专业

Zane 很专业、乐于助人且高效! 优质的服务 然而,我觉得给你一个提示 网站生意不好!

SkyLux Travel 回复2026-08-08

Thank you for highlighting Zane’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

J
JOHN W · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

摩根非常乐于助人而且很有耐心......

摩根从始至终都非常乐于助人并且很有耐心。

SkyLux Travel 回复2026-08-08

We are grateful for your kind words about Morgan! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

S
Sushma wadhwa · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

Saiba 的服务非常有帮助和专业

我在SkyLux Travel 获得了非常好的体验,尤其是和我的旅行顾问Saiba 一起。她在整个过程中非常乐于助人、耐心且专业。她花时间了解我的旅行需求,并帮助我探索不同的航班选择和票价。

SkyLux Travel 回复2026-08-08

Your words mean so much to us! Saiba takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

v
victor gabrielian · 写过 1 条评价 · 体验于 2026-08-05 ·

洛拉是最有知识、最令人愉快的经纪人

洛拉是我接触过的最有知识、最令人愉快的经纪人。她详细解释了我们从洛杉矶国际机场到伦敦/巴黎的旅程。她对我提出的所有问题都很包容。我高度评价她是我遇到过的最好的旅行社。

SkyLux Travel 回复2026-08-07

Your words mean so much to us! Lola takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

S
SUSEELA A · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

马格努斯在家庭紧急情况下帮助拿到门票方面表现出色

马格努斯非常乐于助人,并找到了应对家庭紧急情况的多种飞行选择,感谢您的帮助

SkyLux Travel 回复2026-08-06

Personalized service is at the heart of what we do, and we’re delighted that Magnus made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

C
Customer · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·

立即做出改变

SkyLux Travel 回复2026-08-06

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

R
RM · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

Patsy 提供了出色的客户……

Patsy 提供了出色的客户服务并指导我完成整个过程。她让这个过程变得轻松无压力。

SkyLux Travel 回复2026-08-06

We are grateful for your kind words about Patsy! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

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ELIZABETH · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·

Eunice M 是一位出色的经纪人

Eunice M 是一位出色的特工。 我有多个城市,她非常努力地为我找到适合我们日程安排的航班,并找到我们需要/要求的机场,同时又符合我们的预算。 需要更多像她这样的员工。 非常专注于她的工作。工作做得很好。

SkyLux Travel 回复2026-08-06

Thank you for your wonderful feedback! Eunice M takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!

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BOUYEH CANONIGO · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·

与代理人交谈的安慰是……

与客服人员交谈的舒适度超出预期。

SkyLux Travel 回复2026-08-06

Thank you so much for your wonderful review! We are thrilled to hear that our agent went above and beyond to make you feel comfortable and supported. Providing an exceptional experience is always our top goal.

K
Kubra Khandwala · 写过 2 条评价 · 体验于 2026-08-06 ·

对客户服务不满意

我们想预订飞往塞维利亚的航班。 我们在 8 月 2 日星期日得到了票价,代理告诉我们他会在第二天(8 月 3 日星期一)给我们打电话,看看他们是否可以使用航空里程购买机票,这样可能会更便宜。 他从来没有给我们打电话。 我在 8 月 4 日星期二发送了一封电子邮件来确认门票。 他没有回复我们。 我终于在 8 月 6 日星期四给他打电话,此时价格已经上涨了近 50%! 不用说我们买不到这些昂贵的门票。 我很失望的是,代理人没有按照他周一承诺的那样给我们打电话,我不得不在周四打电话给他,看看我的机票出了什么问题。 现在我们不能预订了! 对服务非常失望。

SkyLux Travel 回复2026-08-06

Dear Kubra Khandwala, Thank you for providing the information we requested. Your case has been escalated to the higher management for a thorough review. We sincerely appreciate your cooperation and patience throughout this process. Your feedback is valuable to us, and we are committed to ensuring your concerns are properly evaluated and to continuously improving the quality of our services. Warm regards,

T
Tracy Ownbey · 写过 10 条评价 · 体验于 2026-08-06 ·

预订了 2 趟商务舱航班,…

预订了 2 趟商务舱航班,并被告知我们可以从伊斯坦布尔的 5 星级酒店列表中免费选择 3 晚。 尝试在预订时选择,代理说最好等待,因为我们已经快一年了。 昨天联系他询问预订事宜,他说现在只有 1 家酒店可供预订,而且位于伊斯坦布尔郊区。 这称为欺骗性贸易行为。我打电话给主管,只有一位客户支持人员试图提供帮助,但说他们无能为力。我要求与主管交谈,但被告知他们不会接听任何电话。

SkyLux Travel 回复2026-08-07

Dear Tracy Ownbey, We're sorry to hear about your experience and would like to learn more so we can look into the matter properly. We’ve sent you a request for additional information through this platform and would greatly appreciate it if you could take a moment to complete it.

N
NASREEN S · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

我对你的经纪人非常满意...

我对你的经纪人哈利夫非常满意。我的预订遇到了一些问题,他非常耐心地处理了这个问题。他非常乐于助人,并中肯地解释了所有细节。谢谢。

SkyLux Travel 回复2026-08-06

We are so pleased to hear that Khalif provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

A
ALAN N · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

纳尔逊知识渊博

尼尔森知识渊博,善于倾听,并且出色地帮助了我

SkyLux Travel 回复2026-08-06

Your words mean so much to us! Nelson takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

M
Mr. STEVE JINDAL · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

费斯图斯做得非常出色!

SkyLux Travel 回复2026-08-06

Your words mean so much to us! Festus takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!