SkyLux Travel

Cathy really took her time to explain…

Cathy really took her time to explain everything to us, and find us the best arrangement.

Jasmine was great at getting the…

Jasmine was great at getting the perfect itinerary for my wife’s last min travel.

The sales guy was quite friendly

The sales guy was quite friendly, customer service oriented and a professional indeed .

Wayne is always super responsive and…

Wayne is always super responsive and accommodating of the frequent changes I need to make in booking my trips.

Excellent service

Excellent service! Sharon is incredibly helpful, professional, and efficient in finding the best flight option for me. I really appreciate their attention to detail and quick response. Highly recommended!

Cesar E was exceptionally helpful

Cesar E was exceptionally helpful. He truly is experienced and knows what he is doing. Great working with him on this travel plan. Thank you Cesar.

Trevor is very knowlegable.

Skylux still Refuses to Admit Their Error.

After I wrote my review a few days ago, I am still getting the same lies from Skylux and they are refusing to accept responsibility for their error in our plane reservation. They expect us to pay $2,000 to fix the problem, when we already pajd $3,200 for ojmur tickets! What a scam. I am going to see if I can sue them in Small Claims court in the county where I live. I hate this stuff. Never going to use a 3rd party broker again and neither should anyone who reads this review. They won't ever admit they made an error and since you can't get anyone to help you, you are screwed. Shame, shame, shame on Skylux.

Maynard is great!

The agent is very very rude

The agent is very very rude. Never ever buy from them. Their call center based in India and their agents are very rude. I wanted to give them a try but will never call them again. As per SkyLux, request here is the detail version of the incident: I was looking for two round-trip business-class tickets for an upcoming trip and came across an advertisement for SkyLux Travel. I decided to contact them to see what options and pricing they could offer. I initially sent a message through the SkyLux Travel website, and a customer service representative provided me with the phone number 1-888-314-2443 and asked me to call so they could discuss my travel options. I called the number at approximately 11:34 PM Eastern Time. The representative who answered asked me several questions about my trip, including my budget, and I provided all of the requested information. Unfortunately, after receiving my information, the representative’s attitude became rude and unprofessional. He told me that, for my destination, I should expect to pay more than $6,000 per person for a business-class ticket. I explained that I had already found better pricing through other travel websites, including Kayak and Trip.com, and wanted to know whether SkyLux Travel could offer a competitive alternative. Instead of trying to explain the pricing or provide additional options, the representative became frustrated and angry. His attitude made me feel as though he was no longer interested in assisting me simply because I questioned the quoted price and mentioned competing websites. What makes the experience even more disappointing is that I ultimately found and purchased two round-trip business-class tickets on Qatar Airways through Trip.com for approximately $2,500 per ticket—significantly less than the $6,000+ per person price I was told to expect by the SkyLux representative. I understand that airfare prices can vary depending on dates, availability, routes, and other factors, and I do not expect every travel agency to offer the lowest price. However, I do expect to be treated respectfully and professionally when contacting a company about making a significant purchase. My concern is therefore not simply that SkyLux Travel quoted me a higher price. The bigger issue was the rude and unprofessional manner in which my questions and price comparison were handled. As a customer who was genuinely looking to purchase two business-class tickets, I found the experience extremely disappointing. I would recommend that travelers compare prices from multiple sources before booking and consider both the value offered and the quality of customer service they receive.

Lucky enough to get a very competent

Lucky enough to get a very competent, professional and cooperative person. His name is Jessie.

He went the extra mile to try and get a…

He went the extra mile to try and get a better price for my ticket

Nicole is always very patient and very…

Nicole is always very patient and very helpful.

very responsiv

very responsive, very polite, very attentive and prompt. could not have expected more!

Nicole is responsive

Nicole is responsive. I do have to push to get options and align to our travel needs, but she always comes through.

The agent Manhattan is very attentive…

The agent Manhattan is very attentive and very helpful about my upcoming trip thank you and i highly recommend Skylux Travel

I was very happy with the service…

I was very happy with the service provided by Omar!

Great service

Knowledgeable staff, expedited service

Vernon was very helpful & has a lot of…

Vernon was very helpful & has a lot of patience.

Belfort is the best