SkyLux Travel (www.skyluxtravel.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Able to find what I wanted. Also, your representative was very patient and understanding.
Reply from SkyLux Travel2026-08-06
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Mel is the best! He was incredibly helpful throughout the entire process and worked hard to find us the best times and prices for our trip. He made everything easy and stress-free. I will definitely be calling Mel for all of our future travel needs. Highly recommend!
Reply from SkyLux Travel2026-08-06
Thank you so much for the wonderful review! Everyone at SkyLux Travel is thrilled to hear that Mel made your travel planning easy and stress-free. We always strive to find the best times and prices for our clients, and we cannot wait to assist you with your future travel needs!
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
This is my second time working with Wade K. Couldn't be happier. Very prompt and professional. Compliments to the company for employing such people.
Reply from SkyLux Travel2026-08-06
Thank you so much for your wonderful feedback and for choosing us again! We’re delighted to hear that Wade K. continues to provide prompt and professional service. We’ll be sure to share your kind words with him and our Skylux team. We truly appreciate your continued trust and look forward to assisting you with your future travels!
B
Bll99 · 2 reviews · Experienced 2026-08-06 ·
★★★★★
Horrible customer service
Horrible customer service. I have been on hold for days, and I cannot make any changes with the airline itself. You are locked into this facade of a company for the ticket, and in the end, the ticket wasn't even that much less than booking direct. I regret dealing with them. Go to Reddit, and everything they say is true.
Reply from SkyLux Travel2026-08-07
Dear Customer,
We're sorry to hear about your experience and would like to learn more so we can look into the matter properly. We’ve sent you a request for additional information through this platform and would greatly appreciate it if you could take a moment to complete it.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Mr Atilla will be thrilled to know they made your trip planning effortless and enjoyable!
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!
T
TONI D · 1 review · Verified · Experienced 2026-08-04 ·
★★★★★
Pricing and availability
Reply from SkyLux Travel2026-08-05
Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!
Noah has been very helpful in all of our business class flights for many years.
Reply from SkyLux Travel2026-08-05
Your words mean so much to us! Noah takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
D
DINA · 2 reviews · Verified · Experienced 2026-08-05 ·
★★★★★
Customer care very helpful
Customer care very helpful. Always there to answer any questions.
Reply from SkyLux Travel2026-08-05
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Randy had a lot of patience so that I could gather the best price and timing for our family
The price was better than direct on line flight booking since seat selection and baggage were included.
Reply from SkyLux Travel2026-08-05
Personalized service is at the heart of what we do, and we’re delighted that Randy made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Simple booking process, Agent was very helpful in finding the right flights and price.
Reply from SkyLux Travel2026-08-06
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Gordon will be thrilled to know they made your trip planning effortless and enjoyable!
Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!
T
T. · 2 reviews · Verified · Experienced 2026-08-03 ·
★★★★★
Tabitha was amazing
Tabitha was amazing! She made everything so easy.
Reply from SkyLux Travel2026-08-05
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Tabitha will be thrilled to know they made your trip planning effortless and enjoyable!
It is truly rewarding to hear about your positive experience with Skylux Travel! Providing premium service and unparalleled expertise is our commitment, and we are thrilled that we exceeded your expectations. We look forward to serving you again soon!
Vernon is easy to talk too and he’ll give several options
Reply from SkyLux Travel2026-08-05
Thank you for highlighting Vernon ’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
A
Alma · 2 reviews · Verified · Experienced 2026-08-05 ·
★★★★★
Vernon excellent travel agent
Vernon very nice, courteous,patient and very knowledgeable. I will be happy to do business with him again.
Reply from SkyLux Travel2026-08-05
Thank you for your kind words about Vernon! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!