SkyLux Travel (www.skyluxtravel.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Smarty was very customer-service oriented and helpful, due-diligent, and patient as well. Process was too long and the "package" should've been made clear upfront.
We are so pleased to hear that Smarty provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
The helpful and knowledgeable agent. The booking process was quick and easy...and provided what I want on the flight.
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
What a pleasure to hear about your positive experience with Yusuf! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Terrible service and no managers will ever call or email you. Only operator who has no power . I spent 20,000 on flights with no service… Beware… only offers flights that they make commission on not regular Google available on line with same airline, flights that are openly available on the market…. Never pay for change policies as they never allow you to change…. company
Dear Ash Karia, Thank you for providing the additional information we requested. We’re sorry to hear that you feel disappointed with the service you received and appreciate you taking the time to share your concerns. We have escalated your case to our Higher Management team for further review so that the concerns you raised can be properly assessed. We appreciate your patience while your case receives further review and hope we can work toward a satisfactory resolution. Warm regards,
Excellent service. Easy booking process.
Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!
Achu has always been there for me and my friends, who benefit from his wonderful service. He gets us the greatest deals and is tireless in serving his customers.
Thank you for your wonderful feedback! Achu takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
Zane was professional, helpful & efficient! Excellent service Yet, I feel putting a TIP on your Site is poor business!
Thank you for highlighting Zane’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Morgan was very helpful and patient from start to finish.
We are grateful for your kind words about Morgan! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
I had a very good experience with SkyLux Travel, especially with my travel consultant, Saiba. She was very helpful, patient, and professional throughout the process. She took the time to understand my travel needs and helped me explore different flight options and fares.
Your words mean so much to us! Saiba takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Lola was the most knowledgeable and pleasant agent I ever dealt with. she explained our trip from LAX to London/Paris in full detail. she was so accommodating with all the questions I asked. I would highly rate her as the best travel agent that I ever came across.
Your words mean so much to us! Lola takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Magnus was very helpful and figured out multiple options to fly for a family emergency, appreciate the help
Personalized service is at the heart of what we do, and we’re delighted that Magnus made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!
Patsy provided excellent customer service and guided me through the whole process. She made the process easy and stress free.
We are grateful for your kind words about Patsy! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Eunice M is an outstanding agent. I had multi city and she worked so hard to get me the flights that fits our schedule and finding the airports that we require/requested and at the same time it fits our budget. Need more employee like her. Very dedicated to her work. Job well done.
Thank you for your wonderful feedback! Eunice M takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
The comfort talking to the agent that exceeds beyond expectation.
Thank you so much for your wonderful review! We are thrilled to hear that our agent went above and beyond to make you feel comfortable and supported. Providing an exceptional experience is always our top goal.
We wanted to book a flight to Seville. We got a fare price on Sun Aug 2, and agent told us he would call us the next day, Mon Aug 3 to see if they can use airmiles for the ticket and that may be cheaper. He never called us. I sent an email on Tuesday Aug 4 to confirm the tickets. He did not get back to us. I finally called him on Thursday Aug 6 and by this time the prices had gone up by almost 50%! Needless to say we could not purchase these expensive tickets. I am disappointed that the agent did not call us as he promised on Monday and I had to call him on Thursday to see what was going on with my flight tickets. Now we can't book! Very disappointed with the service.
Dear Kubra Khandwala, Thank you for providing the information we requested. Your case has been escalated to the higher management for a thorough review. We sincerely appreciate your cooperation and patience throughout this process. Your feedback is valuable to us, and we are committed to ensuring your concerns are properly evaluated and to continuously improving the quality of our services. Warm regards,
Booked 2 business class flights and was told we could select from a list of 5 star hotels in Instanbul for 3 nights for free. Tried to select at time of booking an agent said it would be better to wait since we were almost a year out. Contacted him yesterday to see about booking and he now says only 1 hotel is available and it is on the outskirts of Istanbul. This is called deceptive trade practices. I called to talk to a supervisor and only a customer support person tried to help but said they could not help. I asked to speak to a supervisor and was told they were not taking any calls.
Dear Tracy Ownbey, We're sorry to hear about your experience and would like to learn more so we can look into the matter properly. We’ve sent you a request for additional information through this platform and would greatly appreciate it if you could take a moment to complete it.
I was very pleased with your agent Khalif. I was having some issues with my booking and he handled it with lot of patience. He was very helpful and explained all the details to the point. Thanks.
We are so pleased to hear that Khalif provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Nelson is knowledgeable, listens well and did a excellent job helping me
Your words mean so much to us! Nelson takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Your words mean so much to us! Festus takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
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