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Travel & Vacation

SkyLux Travel

201 reviews

4.6201 reviews
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About SkyLux Travel

Data updated
Website
www.skyluxtravel.com
Category
Travel & Vacation
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (16/16)
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Is SkyLux Travel legit?

SkyLux Travel (www.skyluxtravel.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
DERIB A · 1 review · Verified · Experienced 2026-08-03 ·

The travel agent

The travel agent, for the most part.

Reply from SkyLux Travel2026-08-04

Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!

W
WEBCLIENT sy lukin · 5 reviews · Verified · Experienced 2026-08-03 ·

Patient and competent

Reply from SkyLux Travel2026-08-04

Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!

R
RONALD F · 1 review · Verified · Experienced 2026-08-03 ·

Abigail was terrific

Abigail was terrific. Helped us get the best trip possible

Reply from SkyLux Travel2026-08-04

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Abigail will be thrilled to know they made your trip planning effortless and enjoyable!

M
Mr. LAWRENCE MARTIN · 5 reviews · Verified · Experienced 2026-08-03 ·

Easy and efficient

Reply from SkyLux Travel2026-08-04

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

M
MW · 1 review · Verified · Experienced 2026-08-03 ·

Cameron was amazing

Cameron was amazing, again!

Reply from SkyLux Travel2026-08-04

Personalized service is at the heart of what we do, and we’re delighted that Cameron made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

永远不会再使用 Skylux

我一直认为,一个公司真正的见证是他们在逆境中处理问题的方式。如果你的航班有问题,SkyLux 就太糟糕了。 当我预订 2026 年 8 月的航班时,早在 12 月我的代表就立即回复并总是给我回电话。我出发前往阿姆斯特丹的那天,我的航班被取消了。打电话给 Skylux 来解决问题,结果等了一个小时。当我终于找到一名员工并解释了我的情况时。他们挂断了电话。一个小时后,一名支持员工回电称,他们需要将问题上报给急诊部门,但 9 小时后,他们从未做出回应。 我永远不会再使用这家公司。我会鼓励其他人也这样做。

Reply from SkyLux Travel2026-08-03

Dear Charles Lanman, We're sorry to hear about your experience and would like to learn more so we can look into the matter properly. We’ve sent you a request for additional information through this platform and would greatly appreciate it if you could take a moment to complete it.

Surya 非常有帮助......他回答了所有......

Surya 非常乐于助人……他回答了我所有的问题。这是一个简单的过程,因为对我帮助很大。

Reply from SkyLux Travel2026-08-03

We are grateful for your kind words about Surya ! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

克拉拉非常乐于回答我所有的问题和疑虑。 她的性格非常友善。

克拉拉非常有帮助。 她一直很

Reply from SkyLux Travel2026-08-02

Thank you for your kind words about Clara! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

我们刚刚完成了 Berg - 顶级服务

我们刚刚结束了伯格的工作。 他是迄今为止我在航班服务沟通中经历过的最好的互动(其他人都还可以)。 对于我年长的耳朵和听力来说,伯格的讲话非常清晰。 有时需要解释几次。 引导我完成整个过程......而且是唯一一家整合提早到达酒店的人/公司,让我们有休息时间并避免我们因延误而恐慌。 我们对与 Berg 的合作充满信心和自在,无论怎么强调都不为过。 并对 Skylux 网页以及网页预订/付款流程进行补充。 当然有很多附加组件需要经历 - 但虽然我没有选择任何 - 它被很好地展示和描述。 (我们只是不需要它们并且不定期旅行)。

Reply from SkyLux Travel2026-08-02

We are so pleased to hear that Berg provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

该代表很有耐心并且非常乐于助人……

代表很耐心,对我预订航班非常有帮助。他对网站的了解令人惊叹。他的帮助超出了我们的范围。谢谢克里斯

Reply from SkyLux Travel2026-08-02

We’re thrilled to hear that Kris took such great care of you! Thank you for sharing your positive experience. We look forward to assisting you again!

桑切斯·N

Sanchez N. 对我所有的特殊要求都非常耐心和积极。当我再次需要 SkyLux 的服务时,我会要求 Sanchez N。干得很棒 Sanchez !!!!!!!

Reply from SkyLux Travel2026-08-03

Thank you for your kind words about Sanchez ! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

麦克斯韦做得很好,准确地发现了……

麦克斯韦做得很好,找到了我所需要的东西

Reply from SkyLux Travel2026-08-03

Personalized service is at the heart of what we do, and we’re delighted that Maxwell made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

杜克是一位伟大的商业伙伴,试图……

杜克是一个很好的商业伙伴,努力寻找选择并保持灵活性

Reply from SkyLux Travel2026-08-02

What a pleasure to hear about your positive experience with Duke! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

非常感谢

干得好,谢谢阿里安娜。

Reply from SkyLux Travel2026-08-01

We are grateful for your kind words about Arianna! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

伊格纳西奥非常高效并且……

伊格纳西奥非常高效且知识渊博。

Reply from SkyLux Travel2026-08-01

Thank you for highlighting Ignacio’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

罗摩

非常好 快速回复

Reply from SkyLux Travel2026-08-01

At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!