企业入驻搜索写评价分类关于
简体中文English
家居与园艺

Smartsaker

100 条评价

4.0100 条评价
写评价

关于 Smartsaker

数据更新
网站
www.smartsaker.com
分类
家居与园艺
所在地
United States · Beverly Hills
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(9/9 条)
是 Smartsaker 的所有者? 免费认领此主页,验证后即可回复客户评价。

Smartsaker靠谱吗?

Smartsaker(www.smartsaker.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑良好。61% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Carter · 写过 2 条评价 · 体验于 2026-07-13 ·

支持人员迅速答复并…

支持人员及时回复,态度很好,很有礼貌,而且非常专业! 优秀的客户服务!

Smartsaker 回复2026-07-15

Dear Carter, Thank you for taking the time to share your kind feedback with us. We're delighted to hear that you had a positive experience with our support team. Providing prompt, polite, and professional assistance is something we always strive for, and we're pleased to know that our service met your expectations. Your appreciation means a lot to our team and motivates us to continue delivering excellent customer support. Thank you again for your trust and support. We look forward to assisting you again whenever you need us. Best regards, Smartsaker

N
Norman A Caetano · 写过 18 条评价 · 体验于 2026-07-08 ·

我在订单上犯了一个错误

我在订单上犯了一个错误。据他们的AI电话代理称,订单被取消了。不是的,我的卡被扣款了。我通过电子邮件联系 CS。 24小时内,有人回复。 此后不久,Kaus 又发了一封电子邮件,并发放了信用证。 是的。电子邮件是联系他们的最佳方式。

Smartsaker 回复2026-07-14

Dear Norman, Thank you for taking the time to share your experience with us. We're sorry for the confusion regarding your order cancellation, but we're glad our customer support team was able to review the issue and issue your credit promptly. Thank you again for your patience and for giving us the opportunity to make things right. If you have any questions or need further assistance in the future, please don't hesitate to contact us. Best regards, Smartsaker

C
Charles · 写过 4 条评价 · 体验于 2026-07-04 ·

我的情况立即得到了处理。

Smartsaker 回复2026-07-14

Dear Charles, We're delighted to hear that your situation was handled immediately and that you had a positive experience with our support team. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Smartsaker

J
Jane · 写过 3 条评价 · 体验于 2026-06-30 ·

我无意中订购了座椅和靠垫

我无意中订购了一个座椅和靠垫 - 我旁边的姐姐,我认为这对她来说很好,但她说她刚刚订购了一个不同的 - 但直到我看到一封确认电子邮件,我才意识到订单已经完成。我立即回信解释了我的情况,他们很快就回复说他们正在审查。几天之内,他们回来了,并附上了一张非常漂亮的个性化便条。这无疑激发了我对他们公司的信心,我会毫不犹豫地回去。

Smartsaker 回复2026-07-10

Dear Jane, Thank you so much for taking the time to share your experience. We're delighted that we were able to assist you with your order and resolve the issue quickly. We understand that mistakes can happen, and we're glad our team could help make the process smooth and stress-free. Your kind words about our customer service truly mean a great deal to us. It's wonderful to know that it made a positive impression. Thank you again for your trust and confidence in our company. We look forward to serving you again whenever you need us. Best regards, Smartsaker

J
Jacquie Super · 写过 8 条评价 · 体验于 2026-07-08 ·

我的剪刀无法充满电...

我的剪刀在 4 天后无法充满电,所以我写信给公司并给他们发了一张照片。他们已经给我寄了一件新的。 他们立即、毫不犹豫地这样做了。我非常感谢他们的客户服务部门。他们提供最好的服务。 我绝对推荐这家公司,因为他们支持他们的产品。

Smartsaker 回复2026-07-09

Dear Jacquie, Thank you so much for taking the time to share your experience. We're pleased to hear that our customer service team was able to assist you quickly and arrange a replacement for your scissors. Providing prompt support and standing behind the quality of our products are very important to us. Your kind words and recommendation mean a great deal to our team. We truly appreciate your trust and support, and we will continue working hard to provide excellent products and service for our customers. Thank you again for your feedback. We look forward to serving you again in the future. Best regards, Smartsaker

C
Cheryl Myers · 写过 3 条评价 · 体验于 2026-07-05 ·

该公司反应迅速,并...

该公司反应迅速,结果令人满意。 不幸的是,该项目对我不起作用。

Smartsaker 回复2026-07-08

Dear Cheryl, Thank you for taking the time to share your feedback. We're glad to hear that you were satisfied with our prompt response and that we were able to provide an acceptable solution. However, we're sorry to learn that the item did not work for your specific needs. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to serve you again in the future and provide a product that better meets your expectations. If there is anything else we can assist you with, please don't hesitate to contact us. Best regards, Smartsaker

V
Valarie Walker · 写过 7 条评价 · 体验于 2026-07-05 ·

优质的客户服务

我没有收到订购的包裹,所以他们退还了我的付款。 Kaus 提供优质的客户服务。

Smartsaker 回复2026-07-07

Dear Valarie, Thank you for taking the time to share your feedback. We sincerely apologize that you did not receive the package you ordered, but we are glad that we were able to assist you with a refund and provide a positive customer service experience. We truly appreciate your kind words about Kaus. We will make sure your feedback is shared with the team as recognition of their efforts. Providing helpful and timely support is always our priority, and we are grateful for your understanding and patience. Thank you again for your support. We hope to have the opportunity to serve you again in the future. Best regards, Smartsaker

B
Brian Pike · 写过 1 条评价 · 体验于 2026-07-03 ·

这里是卓越

我拥有企业所有权背景以及专注于客户服务的销售和营销专业知识,因此我始终对公司处理问题的方式保持警惕。 在最近一次使用 SmartSaker 的经历中,我遇到了一个出色的客户服务示例,当时我订购的商品没有到达,但显示为已交付。 我立即收到 Kause 支持团队的回复,确认他们已向我的信用卡全额退款。 他们对我的问题的真实性立即完全信任是令人惊讶的,这也是在当今愤世嫉俗的商业环境中开明的客户服务方法的罕见例子。 Smartsaker 现在拥有我终生的忠诚。

Smartsaker 回复2026-07-06

Dear Brian, Thank you so much for taking the time to share your thoughtful feedback. We are truly honored by your kind words. It means a great deal to us that, with your extensive background in business ownership, sales, marketing, and customer service, you recognized and appreciated our approach to supporting our customers. Your acknowledgment is especially meaningful. We are delighted to hear that Kause was able to assist you promptly and that our resolution met your expectations. At SmartSaker, we believe that trust is the foundation of every customer relationship. While we always strive to deliver every order successfully, when something does go wrong, our goal is to make things right as quickly and smoothly as possible. Knowing that this experience has earned your lifelong loyalty is the highest compliment we could receive. We truly appreciate your trust and support, and we look forward to serving you again in the future. Thank you once again for your generous recommendation. Best regards, Smartsaker

d
doug ladret · 写过 1 条评价 · 体验于 2026-06-15 ·

我拿到了他们所说的电子卡……

我得到了他们所说的电动纸板剪刀,它几乎对任何纸板都没用,除了单层麦片盒。

Smartsaker 回复2026-07-03

Dear Doug, We are sorry to hear that the electric cardboard scissors did not meet your expectations. We understand your frustration, especially if the tool is not performing well with the types of cardboard you intended to use it for. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved. We appreciate your input and the opportunity to improve. Best regards, Smartsaker

a
althea taylor · 写过 1 条评价 · 体验于 2026-07-02 ·

我只是无法将蓝牙连接到...

我无法将蓝牙连接到我的手机 我在尝试将相机屏幕连接到我的手机时遇到了困难 我需要一个联系电话

Smartsaker 回复2026-07-03

Dear Althea, Thank you for reaching out, and we’re sorry to hear that you’re having difficulty connecting the camera screen to your phone via Bluetooth. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved. We look forward to helping you get this resolved quickly. Best regards, Smartsaker

H
HS · 写过 2 条评价 · 体验于 2026-06-24 ·

为 Smartsaker 干杯!

亲爱的聪明人, Kaus(支持)在解决我最近的问题(两件采购订单中的一件物品未包含在确实按预期交付的一件物品中)方面做得非常出色。 考斯在与我的所有沟通中始终保持专注、礼貌、知识渊博且清晰。他对我的回复也非常彻底,在调查丢失/部分交付的过程中,他通过电子邮件让我随时了解情况。 在确定第二件物品确实尚未交付后,Kaus 随后为我丢失的物品发起了新的交付订单;他还通过电子邮件告知我订单的预计发货日期和预计交货日期。 我无法告诉你他和他在这件事上的专业精神给我留下了多么深刻的印象。 非常感谢 Kaus,非常感谢 Smartsaker,感谢他的团队中拥有如此聪明、有能力的人。 此外,请注意,我也期待在收到货品后发送一份额外的评论说明。 最好的问候, 哈里特·谢拉尔 2026 年 6 月 28 日

Smartsaker 回复2026-06-29

Dear Harriet, Thank you very much for taking the time to share such thoughtful and detailed feedback. We are truly pleased to hear about your positive experience with Kaus. It is wonderful to know that he was attentive, courteous, knowledgeable, and kept you well-informed throughout the process. We are especially glad that he was able to resolve the issue promptly by arranging the replacement shipment and providing clear delivery expectations. Your kind words and recognition of his professionalism mean a great deal to us, and we will be sure to share your message with Kaus and the rest of our team. Feedback like yours is incredibly encouraging and helps reinforce the standards of service we strive to maintain. Thank you once again for your trust and support. Best regards, Smartsaker

E
Elizabeth Griffin · 写过 1 条评价 · 体验于 2026-06-24 ·

产品不好。客户服务——太棒了!

产品不好。它很脆弱,质量很差,而且刀片无法割断 1/4 英寸的杂草茎。但是,他们的客户服务非常棒!他们立即回复了我的投诉,并很快退还了我的钱。 他们的客户服务是五星级 该产品是 1 星。 因此,我对两者的评分进行了平均。

Smartsaker 回复2026-06-29

Dear Elizabeth, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the product did not meet your expectations and that the quality was not satisfactory for your needs. At the same time, we’re very glad to know that our customer service team was able to respond quickly and resolve your issue with a prompt refund. Providing efficient and helpful support is very important to us, and we truly appreciate your recognition. We also appreciate your balanced and honest review. Your feedback regarding the product quality has been shared with our team for further improvement. Thank you again for your understanding and support. We hope we have the opportunity to serve you better in the future. Best regards, Smartsaker

r
ruth · 写过 1 条评价 · 体验于 2026-06-25 ·

信誉良好的公司

及时回复

Smartsaker 回复2026-06-26

Dear Ruth, Thank you very much for taking the time to share your feedback. We truly appreciate your kind words and are delighted to know that you were satisfied with our prompt response. Providing timely and reliable service is one of our top priorities, and it is rewarding to hear that our efforts made a positive impression. Your feedback is a great encouragement to our team and motivates us to continue delivering the highest level of service. If there is anything else we can assist you with in the future, please do not hesitate to contact us. Thank you once again for your support. We look forward to serving you again. Best regards, Smartsaker

J
Joy Pizzitola · 写过 1 条评价 · 体验于 2026-06-20 ·

订购的燃油泵未实现仅适用于柴油

订购了一个燃油输送泵,但没有意识到,如果我进一步阅读,就会发现它不能用于汽油,而这正是我订购它的目的。 给他们发邮件回复,告知我没有意识到我的错误,直到打开盒子查看说明手册,上面写着柴油,不能与汽油一起使用。 他们在一天之内给我发了一封电子邮件,说没问题,并退还了我的钱,从我收到包裹后不到一周,我就收到了钱。谢谢你,非常感谢,我感谢你出色的客户服务

Smartsaker 回复2026-06-25

Dear Joy, Thank you so much for taking the time to share your experience. We’re glad we were able to assist you quickly and process your refund without delay. We also appreciate your understanding regarding the product usage, and we’re pleased that the matter was resolved smoothly within a short time. Your kind words about our customer service mean a lot to our team. We truly appreciate your support and trust. Thank you again, and we look forward to serving you in the future. Best regards, Smartsaker

d
danny harness · 写过 1 条评价 · 体验于 2026-06-23 ·

让这对我来说很容易而且很棒……

让我很轻松并得到了大力支持...谢谢!

Smartsaker 回复2026-06-25

Dear Danny, Thank you very much for your kind feedback! We’re truly pleased to hear that you found the process easy and had a great experience with our support team. Making things simple and providing helpful, responsive assistance is always our goal, so it’s wonderful to know we met your expectations. Your appreciation means a lot to our team and encourages us to continue improving our service. Thank you again for your support and for taking the time to share your experience. Best regards, Smartsaker

E
Eve Lawson · 写过 4 条评价 · 体验于 2026-06-24 ·

快速响应、及时退款

我为我女婿的卡车订购了轮胎上的凳子。 不幸的是,他的轮胎对于该产品来说太宽了。 我联系了客户支持,他们很快做出了回应并很快给我退款。 我感谢他们的快速回复和理解我为什么需要取消。 太感谢了!

Smartsaker 回复2026-06-25

Dear Eve, Thank you for taking the time to share your experience. We’re sorry to hear that the product was not compatible with your son-in-law’s truck tire, but we’re glad our customer support team was able to assist you quickly and process your refund without delay. We truly appreciate your understanding and your kind words about our responsiveness and service. Your feedback means a lot to our team. Thank you again for your support. Best regards, Smartsaker

J
JustAnswer Customer · 写过 5 条评价 · 体验于 2026-06-21 ·

很棒的服务

这些人很棒,买了一些对我们不起作用的商品,他们毫不犹豫地退款了,这些人很棒,将来会再次购买。

Smartsaker 回复2026-06-22

Dear customer, Thank you for sharing your experience with us. We’re glad to hear that the refund process was handled smoothly and without any issues, and that you found our service helpful. We truly appreciate your trust and kind words. It’s always our goal to make things right quickly and ensure a positive experience, even when a product doesn’t work out as expected. We look forward to serving you again in the future. Best regards, Smartsaker

C
Cheri · 写过 5 条评价 · 体验于 2026-06-20 ·

Kaus 提供优质的客户服务……

Kaus 提供优质的客户服务,对我订购的迷你搅拌机的退货/退款做出快速响应。 谢谢你,

Smartsaker 回复2026-06-22

Dear Cheri, Thank you for taking the time to share your experience with us. We’re very glad to hear that Kaus was able to assist you promptly with your return and refund process for the mini blender. Providing fast and helpful customer service is always our priority, and your kind words are truly appreciated. We will be sure to pass your feedback along to Kaus and the team. If you need any further assistance in the future, please don’t hesitate to reach out to us. Best regards, Smartsaker

c
customer · 写过 6 条评价 · 体验于 2026-06-17 ·

我有 2 个无 Saker 4 英寸电锯……

我有 2 个无 Saker 4 英寸链锯,但都失败了。 对于我购买的第一个产品,Smartsaker 给了我一个折扣价——但失败了。 遗憾的是 Smartsaker 不回复任何电子邮件。 我不会用驳船杆靠近他们 - 远离他们

Smartsaker 回复2026-06-18

Dear customer, Thank you for taking the time to share your feedback, and we are truly sorry to hear about the issues you have experienced with your Saker 4-inch chainsaws. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved. We appreciate your feedback and sincerely apologize for the inconvenience caused. Best regards, Smartsaker

M
Marilyn Lee · 写过 2 条评价 · 体验于 2026-06-16 ·

我很欣赏,因为该产品......

我很感激,因为该产品没有按照我希望的方式为我工作,所以客户代表迅速做出反应,将费用退还到我的信用卡上,并让我知道我需要做什么。 4 星评级是因为该产品不适合我。客户服务是5星!

Smartsaker 回复2026-06-17

Dear Marilyn, Thank you very much for taking the time to share your experience and for your thoughtful review. We’re sorry to hear that the product did not meet your expectations, but we’re very pleased that our customer service team was able to assist you promptly with your refund, and clearly guide you through the next steps. Your satisfaction with our support means a great deal to us. We truly appreciate your honest feedback and your recognition of our customer service. If there is anything else we can help you with in the future, please don’t hesitate to reach out—we’re always here to assist. Best regards, Smartsaker