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家居与园艺

Smartsaker

100 条评价

4.0100 条评价
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关于 Smartsaker

数据更新
网站
www.smartsaker.com
分类
家居与园艺
所在地
United States · Beverly Hills
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(9/9 条)
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Smartsaker靠谱吗?

Smartsaker(www.smartsaker.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑良好。61% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Elizabeth Saitta · 写过 7 条评价 · 体验于 2026-06-01 ·

我订购了一件略高于 100.00 美元的商品

我订购了一件价格超过 100 美元的商品。我错误地订购了并解释说我年纪大了,有时不会阅读所有细则。 我提出将其邮寄回给他们。 他们真是太善良了!!几天之内我就收到了退款。 另一件事是,他们找到了我的公寓楼并将该物品放入大楼内! DoorDash 和一家名为 GO 的公司之间???我有 4 件物品被送到了错误的大楼和公寓号码。自 5 月 1 日以来,交付错误总数现已增加 5 次。因此,请告诉负责繁重工作的员工,谢谢! 此致!!

Smartsaker 回复2026-06-16

Dear Elizabeth, Thank you very much for sharing your experience and for your kind words. We are truly sorry for the initial confusion with your order, but we are very glad to hear that our team was able to assist you quickly and process your refund within a few days. Providing understanding and efficient support to our customers is always our priority, and we’re happy we could help resolve the situation for you. We are also very pleased to hear that your delivery was successfully located and placed inside your building. We truly appreciate your recognition of the effort involved in handling delivery issues, and we will make sure to pass your thanks on to our team. Your encouragement means a lot to us, and we are grateful for your trust and support. If you ever need assistance in the future, we will always be here to help. Best regards, Smartsaker

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Onrea Derose · 写过 2 条评价 · 体验于 2026-06-13 ·

该公司发送了错误尺寸的板

该公司发送了错误尺寸的电路板。他们退款给我,我买了更大的尺寸。他们解决问题的速度很快。我强烈推荐。

Smartsaker 回复2026-06-15

Dear Onrea, Thank you very much for taking the time to share your experience with us. We’re glad to hear that your issue with the wrong-sized board was resolved quickly through a refund, and that you were able to purchase the larger size that better suits your needs. We also truly appreciate your kind words about our fast issue resolution and your recommendation. Your support means a lot to us. If you ever need any assistance in the future, please feel free to reach out. Best regards, Smartsaker

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Bobby Cinnamond · 写过 1 条评价 · 体验于 2026-06-11 ·

非常非常好,就是这样

Smartsaker 回复2026-06-15

Dear Bobby, Thank you very much for your kind comment. We’re really happy to hear that you’re satisfied with the product and had a great experience. Your support and positive feedback mean a lot to us and motivate our team to keep improving. If you ever need any assistance in the future, please feel free to reach out anytime. Best regards, Smartsaker

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Brenda · 写过 2 条评价 · 体验于 2026-06-10 ·

产品迟到了,但是......

产品迟到了,但 Smartsaker 及时退款,并且在我收到邮件后也没有要求退款。 这是坏消息(对我来说)。我女儿曾经坐在垫子上,并恳求保留它,因为这让她的腰部感觉非常好。所以我祝她生日快乐,然后她带着我精美的支撑垫走了。

Smartsaker 回复2026-06-15

Dear Brenda, Thank you for taking the time to share your experience with us. We’re glad to hear that our team was able to resolve the delivery issue to your satisfaction and provide a refund when the product arrived late. We’re especially pleased to know that the cushion brought relief and comfort—though we completely understand it may not have ended up where you originally planned! Your feedback means a lot to us, and we truly appreciate your support and understanding. If you ever need anything in the future, we’re always here to help. Best regards, Smartsaker

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Scott S · 写过 4 条评价 · 体验于 2026-06-09 ·

很棒的客户服务!

我犯了一个错误,订单增加了一倍,所以我给他们的帮助联系人发了电子邮件,第二天考斯给我发了电子邮件,在阅读了我的电子邮件后,我已经处理好了一切。 收到订单后我会更新。

Smartsaker 回复2026-06-12

Dear Scott, Thank you so much for your feedback and for sharing your experience. We’re glad to hear that your request was handled promptly and that our team was able to assist you in resolving the duplicate order. We always strive to respond quickly and make the process as smooth as possible, so it’s great to know this met your expectations. We truly appreciate your trust and support. If you have any questions when your order arrives, please don’t hesitate to reach out—we’re always happy to help. Best regards, Smartsaker

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Carolyn Joyce · 写过 1 条评价 · 体验于 2026-06-10 ·

客户服务 Smartsaker

我在运送商品时遇到问题,我订购的公司立即回复以解决问题

Smartsaker 回复2026-06-12

Dear Carolyn, Thank you for sharing your experience. We’re very sorry for the inconvenience you encountered with the delivery of your item, but we’re glad to hear that our team was able to respond quickly and resolve the issue for you. Providing prompt support and making sure our customers are taken care of is very important to us, and we truly appreciate your feedback. If you need any further assistance, please don’t hesitate to reach out—we’re always here to help. Best regards, Smartsaker

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Michael Feldstein · 写过 10 条评价 · 体验于 2026-06-11 ·

为什么我没有收到我的更新...

为什么我没有收到订单号的更新信息 2.Target 从我的银行中提取了 3 次钱。有人可以回复我并让我知道发生了什么事吗?以及我收到的包裹是什么

Smartsaker 回复2026-06-12

Dear Michael, Thank you for reaching out. We have reviewed your order and would like to confirm that the extra orders have been canceled and refunds have been issued for them. We have also replied to your previous email regarding this matter. If you have not received our email, it may have been filtered into your spam or junk folder. To ensure you receive our update, we will be contacting you again from [email protected] to provide the details regarding your order and refund. We appreciate your patience and apologize for any confusion or inconvenience this may have caused. Best regards, Smartsaker

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customer Grace S Galindo · 写过 3 条评价 · 体验于 2026-06-08 ·

该组织值得信赖并支持其产品。

在提交了我对损坏的包裹的担忧后,该包裹看起来在发送给我之前已被打开,并且当我组装它时,设备根本无法运行。他们很快回应了我的担忧,并退还了我的钱,并指示我毫无问题地处置设备。我会再次信任该组织进行购买,并建议任何人也这样做。

Smartsaker 回复2026-06-12

Dear Grace, Thank you so much for sharing your experience. We sincerely apologize that your item arrived damaged and did not function properly. We’re glad we could address your concern quickly and provide a full refund with clear instructions for disposal. It’s wonderful to hear that our resolution restored your trust, and we truly appreciate your recommendation. Your feedback means a lot to our team and encourages us to continue providing prompt and helpful service to all our customers. We look forward to serving you again in the future! Best regards, Smartsaker

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David Stephenson · 写过 14 条评价 · 体验于 2026-06-08 ·

哎呀!!

我在订购一些商品时犯了一个愚蠢的错误,直到确认订单到达我才注意到我已经订购了两次。我很快联系了考斯,考斯对我的错误做出了回应,更正了订单并安排了信用。 整个情节都围绕着速度和效率展开。 谢谢考斯。

Smartsaker 回复2026-06-10

Dear David, Thank you for taking the time to share your experience with us. We’re glad to hear that Kaus was able to respond quickly and assist you in correcting the duplicate order and arranging the credit. We also appreciate your kind words regarding the speed and efficiency with which your case was handled. We understand that ordering mistakes can happen, and we’re pleased we could help make the process smooth and straightforward for you. Your feedback is greatly appreciated, and we will be sure to share your comments with Kaus and the team. Thank you again for your support. Best regards, Smartsaker

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Margaret · 写过 8 条评价 · 体验于 2026-06-09 ·

我订购了一条健身带,但一直没来……

我订购了一条健身带,但从未收到。 我发现很难找到这家公司。 当我这样做时,即使我有一个帐户或想要一个帐户,我也找不到产品的支持。 我确实找到了一个投诉的地方,并得到了及时的支持。 Kaus 告诉我,我会在几天内收到退款。 他告诉我我的包裹在运输途中丢失了。 他非常有帮助,但我不能对 Smartsaker.com 说同样的话,我在大约 1 1/2 个月前于 22/04/2026 订购了它。

Smartsaker 回复2026-06-10

Dear Margaret, Thank you for taking the time to share your experience with us. We are truly sorry for the inconvenience you experienced with your order and for the difficulty you had in locating the appropriate support channels. We sincerely apologize for the frustration and delay this may have caused. We are glad to hear that Kaus was able to assist you promptly regarding the lost package and that your refund has now been completed. We appreciate your patience throughout this process and are pleased that the matter has been resolved. Your feedback is very important to us, and we will continue working to improve both our service and customer support experience. Thank you again for your understanding and for bringing this to our attention. Best regards, Smartsaker

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Monica Flores · 写过 4 条评价 · 体验于 2026-06-08 ·

这家公司真的很照顾…

这家公司真的很照顾他们的客户并支持他们的产品,我曾与许多不愿意对退货或投诉进行调整的公司打交道,但这家供应商确实向我展示了客户满意是他们的首要任务。 我肯定会推荐这家公司。 弗洛雷斯夫人

Smartsaker 回复2026-06-09

Dear Monica, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team and that we were able to meet your expectations. Your satisfaction is always our top priority, and it’s incredibly rewarding to know that our efforts made a difference. We truly appreciate your recommendation and your trust in us. Please don’t hesitate to reach out if you need any assistance in the future—we’re always here to help. Best regards, Smartsaker

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Milagros Pardo · 写过 5 条评价 · 体验于 2026-06-05 ·

客服很快就给了…

客服响应速度非常快,也非常理解我退货的原因。这是一家负责任的公司,人们在购买产品时可以信赖获得所期望的服务。 谢谢

Smartsaker 回复2026-06-08

Dear Milagros, Thank you for your kind feedback. We are delighted to hear that our customer service team was able to respond promptly and handle your return in a way that met your expectations. Providing reliable, professional, and understanding support is a priority for us, and it is rewarding to know that your experience reflected this. We sincerely appreciate your trust and your support. Best regards, Smartsaker

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Shar T. · 写过 1 条评价 · 体验于 2026-06-01 ·

我不小心购买了一件物品,然后……

我不小心购买了一件商品,当我意识到自己犯了错误时,我联系了他们,他们尽快回复并退款给我。 他们非常专业并且加快了流程! 我将来会和他们一起订购。

Smartsaker 回复2026-06-08

Dear customer, Thank you for taking the time to share your experience. We are pleased to hear that our team was able to assist you promptly and resolve the issue with your order efficiently. Providing professional, responsive, and reliable support is very important to us, and we are glad that the refund process met your expectations. We truly appreciate your kind words and your trust, and we look forward to serving you again in the future. Best regards, Smartsaker

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Del · 写过 4 条评价 · 体验于 2026-05-26 ·

我很高兴收到订单

我很高兴收到订单。我花了大约三个星期才从邻居那里收到订单。他说他们只是坐在邮箱顶部。我不会抱怨,感谢上帝,我得到了我的产品。再次订购之前肯定会认真考虑 😐

Smartsaker 回复2026-06-02

Dear Del, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the delivery situation. We understand how frustrating it must have been to have your order left in an unexpected location and the delay of three weeks. We are glad to hear that you ultimately received your products safely. Your feedback is very valuable, and we will continue to work on improving the shipping and delivery process to prevent situations like this in the future. We truly appreciate your patience and understanding, and we hope to provide you with a smoother experience should you choose to shop with us again. Best regards, Smartsaker

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Andrew Miles · 写过 1 条评价 · 体验于 2026-05-06 ·

测量精度随着...的提高而提高

多功能划线工具可提高测量精度。标记精确,易于操作,适用于木工工作。

Smartsaker 回复2026-06-02

Dear Andrew, Thank you for sharing your experience with our multifunction scribing tool. We are pleased to hear that it has helped improve your measuring accuracy and provided reliable support for your carpentry work. It is great to know that you found the tool precise in marking, easy to handle, and practical for your needs. Your feedback is very valuable to us and encourages our continued commitment to developing high-quality, user-friendly tools. We sincerely appreciate your support and look forward to serving you again in the future. Best regards, Smartsaker

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Brogan DiFlorio · 写过 2 条评价 · 体验于 2026-05-23 ·

很棒的客户服务。

Smartsaker 回复2026-06-02

Dear Brogan, Thank you for your kind feedback. We are delighted to hear that you had a positive experience with our customer service. Providing attentive and helpful support is very important to us, and your recognition encourages our team to continue delivering excellent service. We sincerely appreciate your support and look forward to assisting you again in the future. Best regards, Smartsaker

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Finnian K. · 写过 1 条评价 · 体验于 2026-05-11 ·

无绳剪线机提供强大的...

无绳绳式修剪器提供强大的切割性能,并且无需电缆。对于草坪边缘和快速花园维护工作非常有用。

Smartsaker 回复2026-06-01

Dear Finnian, Thank you for sharing your experience with the cordless string trimmer. We are pleased to hear that it provides strong cutting performance and the convenience of cordless operation, making it very useful for trimming lawn edges and completing quick garden maintenance tasks. We are committed to delivering practical and reliable tools that enhance both efficiency and ease of use for our customers. Your feedback is greatly appreciated and will help us continue to improve our products. If you have any questions or need further assistance, please feel free to contact us at any time. Best regards, Smartsaker

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Gideon clark · 写过 2 条评价 · 体验于 2026-05-23 ·

6英寸迷你电锯感觉很强大……

6 英寸迷你电锯感觉坚固且易于控制。轻巧的设计,精确的切割,非常适合树枝和小型木制品。也有很棒的客户支持。

Smartsaker 回复2026-06-01

Dear Gideon, Thank you for sharing your feedback on the 6-inch mini chainsaw. We are pleased to hear that you find it strong, easy to control, and lightweight, with precise cutting performance suitable for branches and small wood work. We are also glad to know that you are satisfied with our customer support. Providing reliable products and responsive service is always our priority, and your feedback is greatly appreciated. If you have any questions or need further assistance, please feel free to contact us at any time. Best regards, Smartsaker

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Bruce Kitchens · 写过 1 条评价 · 体验于 2026-05-29 ·

DIY草坪通气

首先,Smartsaker 草坪增氧机比预计交付日期提前了几天到达,令人惊喜。订购起泡器后,我有些困惑,但是客户服务代表 Kaus 非常乐于助人,能够消除我的困惑。连续几天的降雨使我无法测试曝气器。今天早上,我能够开始在草坪上的一些问题点上使用通气机,看来我有一个非常方便的设备来给草坪通气。 Kaus 再次感谢您耐心购买本产品。

Smartsaker 回复2026-06-01

Dear Bruce, Thank you for taking the time to share your experience with the lawn aerator. We are pleased to hear that the product arrived earlier than expected and that your initial interactions with our customer service team were helpful in resolving your questions. We are also glad to know that you have begun using the aerator and that it appears to be a useful tool for addressing your lawn care needs. Your feedback is very much appreciated and will be shared with our team. We will also make sure to pass along your kind words to our customer service representative, Kaus, for the support provided during your purchase experience. If you have any further questions or need assistance, please feel free to contact us at any time. Best regards, Smartsaker

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David Allen · 写过 1 条评价 · 体验于 2026-02-13 ·

迷你电锯结构紧凑但功能强大……

迷你电锯结构紧凑,但功能强大,足以完成花园修剪和小型木材切割任务。轻巧的设计使其易于控制。

Smartsaker 回复2026-06-01

Dear David, Thank you for sharing your feedback on the mini chainsaw. We are pleased to hear that its compact size and powerful performance make garden trimming and small wood cutting tasks easier, and that the lightweight design provides excellent control. We are committed to providing practical and reliable tools that enhance convenience and efficiency for our users. Your comments are greatly appreciated and help us continue to improve our products. If you have any questions or need further assistance, please feel free to contact us at any time. Best regards, Smartsaker