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Smart Self Storage

62 条评价

4.862 条评价
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关于 Smart Self Storage

数据更新
网站
www.smartselfstorage.com
分类
家庭服务
所在地
United States
状态
待认证
近 12 个月
3 条评价
差评回复率
50%(2/4 条)
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Smart Self Storage靠谱吗?

Smart Self Storage(www.smartselfstorage.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 50% 的差评;近 12 个月新增 3 条。数据最后更新于 2026-08-10。

用户怎么说

S
Stetler, Anet K美国 · 写过 3 条评价 · 已认证 · 体验于 2023-07-29 ·

洛里(Lori)非常乐于助人,而且…

洛里(Lori)非常乐于助人和专业

Smart Self Storage 回复2023-08-08

Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.

L
LEDINA, AMORSOLO MIRANDA美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-22 ·

优质且非常专业的服务。

Smart Self Storage 回复2023-08-03

Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.

L
Laura美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-17 ·

超出我的预期。

我有另一个存储空间和公司被搁置,不幸的是我发现该设施发生了很多盗窃事件。我给莱克伍德存储公司打电话,克里斯蒂安回答了我所有的问题以及更多问题。他很友善,很有礼貌。我觉得我的东西在一个安全的地方和区域。我很感激并感谢克里斯蒂安在我过渡期间的耐心和友善。

Smart Self Storage 回复2023-08-03

Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.

K
Kerney, Carol美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-10 ·

很棒又简单

很棒又简单! 管理人员非常友善,并且非常了解该设施。 非常漂亮干净的单位!

Smart Self Storage 回复2023-07-31

We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.

D
DAVID美国 · 写过 2 条评价 · 已认证 · 体验于 2023-07-22 ·

友好的

友好、认真的服务和优惠的价格。

Smart Self Storage 回复2023-07-27

We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.

B
Boscacci, Kyle美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-01 ·

干净的设施和价格…

设施干净,空间价格实惠

Smart Self Storage 回复2023-07-27

Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.

N
Narayan, Jasmine美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-14 ·

该代表有很棒的客户……

该代表的客户服务很棒。

Smart Self Storage 回复2023-07-27

Thank you for the 5 star review! We're always happy to help with your storage needs.

N
NORMA RAMIREZ美国 · 写过 4 条评价 · 已认证 · 体验于 2023-06-30 ·

桑迪绝对是最好的

桑迪绝对是最好的。当我有疑问时,她总是非常乐于助人。

Smart Self Storage 回复2023-07-27

Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!

M
Mark Bevan美国 · 写过 4 条评价 · 已认证 · 体验于 2023-07-14 ·

时刻保持着自然凉爽!

伟大的人们...求汤姆!!!! 干净,交通方便,方便......然后我在那儿购物,它们是最便宜的! 赢赢!!!

Smart Self Storage 回复2023-07-24

Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.

B
Bustamante, Ruby美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-15 ·

前台小姐姐很热情…

前台的女士非常好。她确保我知道规则、指南以及如何打开储藏室门。她总是令人愉快。

Smart Self Storage 回复2023-07-24

We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.

R
Roque, Duraye美国 · 写过 2 条评价 · 已认证 · 体验于 2023-07-16 ·

非常干净和乐于助人的工作人员

非常干净的空间和很棒的工作人员

Smart Self Storage 回复2023-07-24

Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.

M
MESSOLINE, MICHAEL美国 · 写过 3 条评价 · 已认证 · 体验于 2023-07-19 ·

优秀的员工和简单的流程

优秀的员工和简单的流程。 快速进出。 绝对满足我的期望。

Smart Self Storage 回复2023-07-24

Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.

T
Tu, Nghia M美国 · 写过 1 条评价 · 已认证 · 体验于 2023-07-03 ·

工作人员非常友好而且非常乐于助人。

Smart Self Storage 回复2023-07-20

We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!

R
Rolling Guy美国 · 写过 1 条评价 · 体验于 2023-07-11 ·

一个放置您珍贵回忆的地方

在与不同的员工多次接触一段时间后,我可以确实地说这是我合作过的最好的个人设施之一。设施很干净,客户服务非常好,而且单位也很好。

Smart Self Storage 回复2023-07-20

Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!

F
Fernando美国 · 写过 3 条评价 · 已认证 · 体验于 2023-07-09 ·

没有理由忠于莱克伍德自助仓储

我最近在 Lakewood Self Storage 购买了一套单元。登记入住的情况很好,和我一起报名的那个人做得很好。 我必须经常去单位。两周内 3 次访问中,距离我单位最近的停车场的所有停车位都被占用了。另一位同时在那里的人说,他每次去那里时都注意到另外两辆车也在那里。只有3个停车位。 7 月 9 日我去了那里,两辆车又在那里。一位深色卷发、开着卡罗拉的女士正在停车,看起来她正在和她一起吃午饭。我问她是否在那里工作。她说她不知道,但她认识工作人员。什么?!?我解释说,我在那里的 3 次中有 2 次必须玩音乐车,因为 2 个位置总是被占用。可以停在其他地方吗? 她的回答是:“这也是员工停车场。大楼的另一边还有另一个停车场。” 我回答说:“可以从那里进入我的单位吗?我被告知这个入口是进入我的单位最方便的入口。” 她耸耸肩,说道:“一般都是有空位的。”转身走开。 显然,顾客并不重要,更重要的是确保员工可以偷懒,如果这会给他们带来不便,可以把车停在最近的停车场。显然,客户服务不是优先考虑的。仅当没有其他可用位置时才使用此设施。 我支付额外费用在温度受控区域购买一台设备。如果我能因为员工拒绝多走几步而进入单位,那还有什么意义呢? 他们所要做的就是允许一名员工在每个停车场停车,这样他们就可以占用一个空间,为更多付费客户留下空间。那好吧!

Smart Self Storage 回复2023-07-12

Thank you for sharing your feedback about your experience at Lakewood Self Storage. Your concerns have been brought to the attention of our management team, and we are actively working on finding a solution to address the parking situation. We encourage you to reach out to our managers directly, either in person or by phone, so we can personally assist you in finding a suitable resolution. Our goal is to make your experience at Lakewood Self Storage as hassle-free as possible, and we value your continued support. Once again, we apologize for the inconvenience you encountered, and we appreciate your understanding as we work towards improving our services. Thank you for bringing this matter to our attention, and we look forward to the opportunity to better serve you in the future.

S
SHADE, KEVIN美国 · 写过 1 条评价 · 已认证 · 体验于 2023-06-30 ·

办公室非常友好而且…

办公室非常友好和乐于助人。

Smart Self Storage 回复2023-07-12

Your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!

S
ST美国 · 写过 2 条评价 · 已认证 · 体验于 2023-06-29 ·

很棒的服务

很棒的服务,很棒的介绍。

Smart Self Storage 回复2023-07-12

We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.

M
Mike from BudgetSafeSolar.com美国 · 写过 2 条评价 · 已认证 · 体验于 2023-06-25 ·

我认为有以下三个因素...

我认为每个客户都会根据三个因素来评估存储设施,斯塔福德牧场自助存储在我的书中是五星级的。 1)方便的地点和时间✔️ 2) 有竞争力的价格✔️ 3)最重要的。工作人员真的很好。✔️✔️ 苏珊和狄龙的工作非常愉快。 💯%!!!

Smart Self Storage 回复2023-07-12

Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.

D
Drake美国 · 写过 3 条评价 · 已认证 · 体验于 2023-06-24 ·

服务非常出色

服务非常出色。我感觉自己真的被照顾到了,这是一次轻松而美好的经历。

Smart Self Storage 回复2023-07-03

We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.

M
Mcholland, Ilene美国 · 写过 1 条评价 · 已认证 · 体验于 2023-06-28 ·

工作人员非常友善而且……。

工作人员非常友善和乐于助人。有小车可供进出。设施维护良好,安全性良好。我很高兴朋友推荐我将我的存储空间转移到 Cypress 自助存储空间。

Smart Self Storage 回复2023-07-03

We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!