Sourgum

Hi Anthony, Thanks so much for your feedback! We're so glad that our team was able to quickly accommodate your scheduling change — making things easy and seamless for our customers is always a top priority. Thanks again for your vote of confidence in our service!

Hi Pete, Thank you for taking the time to share your experience -- we regret that we missed the mark, and that you were surprised by the final cost of your rental. We strive to provide transparent pricing, and your feedback is valuable as we continue to improve our communication and overall experience.

Gio, Thanks so much for sharing this positive review. Reliable, on-time service is what we strive for, and we're thrilled to learn that this resonated with your experience.

Hi Kirby, Thank you so much for sharing your positive review. We're thrilled that you had a great experience with us!

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a reliable and pleasant experience with us each time. Consistency is something we take great pride in, and your feedback means a lot to our team. We value your continued business and look forward to working with you again!

Hi Upenda, Thanks so much for your positive feedback! We're thrilled to hear our team has been responsive and attentive with you. Taking an anticipatory approach with our customers is core to our values, so it’s great to hear that came through in your experience. We value the opportunity to work with you and appreciate your continued partnership.

Hi Greg, Thanks so much for your positive review and for your vote of confidence in our service standards! We look forward to assisting you again in the future.

Thank you for your feedback, Lonnie. I’m sorry to hear that your experience didn’t meet expectations. I reached out to you directly to better understand where we may have missed the mark, and I look forward to learning more about your experience. Your insights are incredibly valuable as we continue working to improve our customer experience. Thank you again for taking the time to share your feedback.

Hi Rick, Thank you for your great review. We're thrilled to hear you had a positive experience with us! We appreciate your business and hope to have the opportunity to support you in your future projects.

Hi Terry, Thanks so much for sharing your feedback. It's great to hear that our commitment to reliable, on-time service came through in your experience.

Hi Beverly, Thanks so much for your positive review and vote of confidence in our service standards and competitive pricing!

Hi Paul, Thanks for the 5-star review! It's great to hear that our commitment to competitive pricing and reliable, on-time service resonated with your experience.

Hi Jose, Thank you so much for sharing such a strong vote of confidence in Sourgum! It's wonderful to know that our commitment to competitive pricing and reliable, on-time service stood out in your experience.

Hi Joanne, Thank you for your feedback—we’re glad to hear you had a positive experience with our communication, flexibility, and pickup. I'm sorry to hear about your frustration around the weight charges. Materials like wood and paper can be heavier than they appear, but we understand how this can feel unexpected. We’ll continue working to make weight limits and pricing clearer upfront to avoid surprises.

Hi Herb, Thanks so much for sharing this positive review! We're so glad you had a positive experience with us. Providing on-time and hassle-free service is incredibly important to us, and we're thrilled to know that came through in your experience.

Hi Amado, Thank you so much for your sharing this review. We're thrilled to hear you had a positive experience with us. We look forward to working with you again in the future!

Hi Julie — thank you for your feedback! We’re so glad to hear that your overall experience was positive. We understand that not having a standard monthly payment option can be inconvenient, and we appreciate you calling that out. We’re always looking for ways to enhance the customer experience, and insights like yours play an important role in shaping those improvements. Thanks again for taking the time to share your thoughts.

Hi Jeffrey, Thank you for your candid feedback. I’m sorry to hear that your rental didn’t go as smoothly as expected, and understand how frustrating that must have been. I tried connecting with you by phone and email to discuss your experience in greater detail. We always aim to provide clear communication and and a seamless process, and I'd love to better understand from you where we fell short. We welcome the opportunity to connect directly and make this right. Please feel free to get in touch at your convenience.

Hi Dan — thank you so much for taking the time to share your positive experience! Reliable communication and competitive pricing are things we take a lot of pride in, so it means a lot to see that reflected in your feedback.