SPEEDIANCE, founded in 2020, is committed to creating a series of intelligent fitness equipment and high-quality content through innovative sports technology, making fitness both scientific and engaging. We aim to foster a fitness culture and revolutionize smart fitness experiences.Inspire healthier lifestyles by reshaping fitness routines.
以上内容由商家自行提供，未经平台核实。speediance.com（www.speediance.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 234 条用户评价，属于运动的分类，口碑良好。86% 的评价为 4 星及以上，12% 为 1 星；商家回复了 47% 的差评；评价主要围绕产品、客户服务、使用体验。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the compact, space-saving design, mentioning that the machine arrives well-packaged and is remarkably straightforward to set up right out of the box. People also love the smooth digital resistance, which makes switching between different strength exercises completely seamless during daily home workouts. Some reviewers were not happy with the customer support, noting that getting timely assistance through online channels was occasionally slow or inconsistent when problems arose. Others also mentioned that navigating technical issues required a lot of personal effort when troubleshooting guides were hard to access.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I would like to thank Ray for the excellent customer service regarding questions about my recent purchase! He was able to respond very quickly, attending to every concern I had. Highly recommend Speediance products and their customer service is first class!
The worst customer experience Ive ever had. Offered me a great deal, retracted it, promised delivery, 8 weeks later its still on some shipping container on the sea. Zero communication, chasing chasing chasing where it it. They happily take your $7000 but no machine to show for it. Excuse after excuse. Now there is no delivery timeline...guess its safest that way huh Speediance?
Outstanding customer service! The team responded incredibly quickly and was always friendly and helpful. They patiently provided me with all the necessary instructions and useful links to solve my issue. Top-notch support – I would gladly use their service again anytime!
My Gym Monster would not connect with my network. Ray, the Tech Support agent, spent quite a long time trying to solve my problem, suggesting numerous possible solutions. He was exceptionally patient and helpful.
Was helpful with fully my request and explain in great detail on how to compete what I needed for my machine.
While not perfect and requiring an internet connection for the fully guided sessions, AFAIU GM2 is still the best option out there for what I was looking for. Definitely makes me spend at least 15 min a day doing some exercise—I know it's too little, but better than 0.
Poor machine Cannot do your own freestyle workout Definitely don't recommend. Poor customer service. Initiate a return in 3 days. Been a month and still no return. Definitely don't recommend.
Definitely dont recommend. Return is difficult. When delivered, they don't unpack and set it up. 5he machine itself is too complicated to use. Cannot adjust the weight freely and use it solo. Dont recommend it at all for the price.
Had a question. Amy answered it, we got some detailed worked out. The next day I had different questions, also answered extremely quickly with specific information for me!
Very Responsive and Prompt. I Requested a cancellation and it was completed immediately.
I contacted support today and received a very good and extremely fast response. The best support I've ever encountered.
Amy from customer service was amazing to deal with. She was in constant contact with me with helping my purchase of the GM2 when I had some questions.
I love my Gym Monster 2. I have had it exactly for a year and one of the cables went out. Customer service was nice enough to provide me with a replacement cable. Amy was awesome and prompt with her responses.
I purchased the Speediance a year ago and I absolutely love it. I've had no issues with the machine so far and I use it 3-5 times a week. It takes a bit of getting used to with the digital weights but once you get the hang of it, you can really challenge yourself. Saves me heaps of time as a single mum, rather than having to drive to the gym and find parking, and waiting for machines! An unexpected benefit is that since my daughter can watch me workout (and she's always wanting to copy me) she's more engaged in exercising and staying active since she wants to be "strong like mummy"! I've also dealt with their customer support about 3 months ago, and they were responsive and I had no issues.
DO NOT RISK THIS WASTE OF MONEY! GO WITH A COMPETITOR! The safety feature malfunctioned during a bench press, and the weight did not respond to me turning the weight off or down, so I was very nearly seriously injured or worse as the bar squeezed down on my chest like it was trying to slowly chop through me. Terrifying--all alone at the time. It was after 30 days, so no refund even though I have no faith in the product anymore. So I can get a replacement that I won't use since I don't want to risk it's parts not working again. The ring, by the way, also never worked because, they said, it was the old model. Anyway, the Monster is advertised as a space saver for an apartment like mine, but you have to keep the gigantic box. I didn't keep the gigantic box, so that means I owe them $350 if I want to send the malfunctioning back to get it examined. They originally told me that they definitively knew that the problem was a part that needed replacing, but they changed their minds when I rebutted and said that that had actually been just a theory. I have an email exchange going on 30 emails over this. They're scammers, man.
Very fast and straight forward support, resolving my issue perfectly!
Good product until it breaks. Even if the warranty still covers you, you will be stuck dealing with long email conversations, long deliveries for the parts you need, and repairing the device yourself with inadequate, incomplete, or missing instructions.
I had an issue with my Gym Monster 2 after a period of inactivity. The screen got stuck in a boot loop and only displayed the SPEEDIANCE logo. I contacted Speediance support and received a quick response from Andrew. They first provided a firmware recovery solution and, when that did not resolve the issue, immediately arranged a replacement screen under warranty. The replacement screen arrived quickly, installation was straightforward, and my Gym Monster 2 is now working perfectly again. Special thanks to Andrew from the support team for his professional and helpful assistance throughout the entire process. Excellent customer service and a great warranty experience. Highly recommended.
Great, Fast and precise. Thank you!
Aeke
Speediance Europe
Speediance Australia
Speediance United Kingdom
Innodigym
Tonal4.3
Sportstech (sportstech.de)
Eu Speediance共 234 条符合条件的评价
