Stash

Hi doncar, We’re sorry to hear about your experience. That kind of frustration is not what we want for anyone reaching out to us. Please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so we can help review what happened and point you to the right support. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi Kodie, We appreciate you taking the time to share your perspective, even if Stash is not the right fit for you. Your encouragement means a lot, and we’ll keep working to stay focused and consistent. If you ever have questions or need help, please reach out to [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi Anthony, Seeing this made our day. We’re glad the getting-started experience felt simple and straightforward for you. Thank you for taking the time to share your feedback. If questions come up later, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful. The Stash Team

Hi Jesse, We hear you, and it sounds like something here wasn’t clear. We’d like to help make it easier to understand, and you can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app for general guidance. If you’d like to talk it through with us directly, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team

Hi Logan, We’re glad to hear our customer service made a strong first impression. We know support matters, and we take that seriously. If you ever need help or want to explore educational resources, you can visit http://learn.stash.com or check out the AI Money Coach in the app. We’re here if questions come up. The Stash Team

Hi Edwin, We’re glad to hear you’re getting started with Stash and we appreciate you sharing that with us. For account-specific details, please check the app directly or reach out to [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so our team can help. You can also find general guidance in http://learn.stash.com or the AI Money Coach in the bottom nav bar of the app. The Stash Team

Hi Jason, Seeing this made our day. Thank you for sharing your feedback with us and for taking the time to leave a review. We’re glad the experience has been a positive one, and we’re here if any questions come up along the way. Let us know how we can help. The Stash Team

Hi Jordan, We’re sorry to see this and would love to understand whats going on. If you’d like to talk through what happened, please contact us at [email protected] or (800) 205-5164 (M–F, 8am–8pm ET) so we can help. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi Robert, We’re sorry for the delay in hearing back. That’s not the experience we want for you, and we understand how frustrating it can be when you’re waiting for a response. Please reach out to [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so we can help get this addressed. We appreciate you bringing it to our attention. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi Carlos, We appreciate you taking the time to share your feedback. It’s good to hear you’d recommend us, and we’re glad the experience left a positive impression. If you ever have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful. The Stash Team

Hi Stephanie, We’re glad to hear the experience felt beginner friendly and helped make getting started feel more approachable. Thank you for sharing that with us. If you ever want extra guidance, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may be helpful. The Stash Team

Hi Code, We hear your concern, and we understand how confusing it can feel when the weekly amount is not what you expected. It also makes sense that the different portfolio types could use a clearer explanation. We appreciate the suggestion about a video, and we will share this feedback with the team. If you'd like help understanding the options available to you, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). You can also check out http://learn.stash.com or the AI Money Coach in the app for general guidance. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi Christine, We’re sorry for the frustration here. Being locked out after funding an account is understandably upsetting, and we want to help get this looked at as quickly as possible. Please contact [email protected] or call (800) 205-5164, Monday through Friday, 8am to 8pm ET, and our team can assist further. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi Sharon, We hear you, and we’re glad you reached out. We hope the help you received does the trick by morning, and if anything still feels off, our support team is here to take another look. You can contact us at [email protected] or (800) 205-5164, Monday through Friday, 8am to 8pm ET. The Stash Team

Hi Valerie, We’re sorry to hear about this experience and understand why it felt concerning. We take feedback like this seriously, and we’re glad you made the choice that felt right for you. For anything related to a Stash account or to review what happened, please contact us at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi William, We’re glad to hear the app has felt easy to understand and well managed. Clear, straightforward investing experiences matter, and it’s encouraging to know that came through for you. If you ever want to learn more, you can check out http://learn.stash.com or the AI Money Coach in the app. The Stash Team

Hi Lillian, We’re glad to hear your experience felt valuable. Thank you for taking the time to share that with us. If you ever have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful. The Stash Team

Hi Adrian, We’re sorry to hear about the frustration and concern this has caused. We understand how important it is to feel confident that a custodial account is being handled properly, and we take concerns like this seriously. Please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so our team can review your situation directly and help move things forward. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Hi John, We’re glad to hear the platform has felt helpful and that you’ve had a positive experience overall. Thank you for taking the time to share your thoughts. If you ever want to learn more about general financial topics, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be useful places to start. Let us know if any questions come up. The Stash Team

Hi Anne, We’re glad to hear the app has been helping you get more comfortable as you learn. Starting out can feel overwhelming, so it’s good to know the in-app guidance has been useful. If you ever want more general support, our Learn resources at http://learn.stash.com and the AI Money Coach in the app may be helpful. We’re here if questions come up. The Stash Team