Stash is a personal finance app that can help anyone improve their financial life.From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.
Written by the business, not verified by us.Stash (www.stash.com) has a 3.8 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 48% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers truly love how easy the platform is to navigate, making it very simple to invest small amounts of money and build a diverse portfolio over time. People also appreciate the incredibly helpful educational tools, financial guidance, and resources provided which make learning about the stock market accessible for complete beginners. However, some customers also noted occasional difficulties with account verification processes, slow transaction times, or unexpected changes when managing specific investment accounts. Reviewers occasionally mentioned frustrating technical glitches within the application or ongoing problems regarding receiving their physical debit cards as expected.
Auto-generated from all reviews of this business. For reference only.Stash has proven itself time and again through their app/program that investing longterm, even incrementally, is the way to a better future. Stash has gamified the stock market, and I find it fun and satisfying to participate. I loved being a founding member. Bring back metal debit cards! Keep up the good work in teaching others the value of longevity and compounding, in the market.
What went wrong.. First of all we got the bait and switch from Stockpile.. they sold to Stash and Publix. Stash has been so difficult to work with. Now the kids have aged out and need to get thei own accounts, it's been a 3 ring circus. Too much time wasted, difficultulty getting correct info difficulty getting ahold of someone and nasty humans to speak with. Do not use STASH. Go to a trusted service like Charles Schwab or a private broker. You will be happier and save a lot of time.
When I first signed up, it was bc of a promotion on Scrambly. Sign up went fine, but Scrambly never gave me credit for it, and it's the first app I've ever had that issue with. But that isn't why I'm giving it 2 stars. I'm giving it 2 stars because after checking out the platform during my free first month, I decided I didn't want to continue my subscription and low and behold, I literally couldn't cancel my account/subscription bc you're forced to connect a bank account upon signing up, and the option to remove it was nonexistent for me UNTIL AFTER they charged me $19.99 for the monthly subscription, which I immediately reached out to their customer support (who conveniently didn't reply to me the first time when I asked how to cancel my account before being charged) and this time they replied, but only to tell me that subscriptions are nonrefundable. Seriously? What an archaeic and predatory business practice, I've gotten subscription refunds from numerous different apps/companies in the past as long as it was within a day or two of being charged, even if it was pro-rated. To flat-out not offer any refunds, on top of the extremely unlikely coincidence that certain options (like to remove bank account) magically appeared in the app after I was charged just makes me feel like this company as a whole has 1 interest, and it certainly doesn't involve customer satisfaction. Greedy and shady. I would recommend avoiding.
It's the 1st day just tested everything with a 5 dollar 💵 deposit
This is new to me. But I love getting messages about my account with Stash. I'm notified of whatever transactions come up.
Very easy to use, and auto invest in stocks monthly, or set aside money for emergency use. Fun earning stock back with every purchase. I love the debit card. Only issue I've had is they keep flagging a merchant as fraud, and I don't know how to get them to accept the merchant ... It's a site I trust. I've indicated that it was a valid charge. Aside from this, I like how it's easy to send funds from PayPal, or bank to fund the account. Only issue is my card won't work at gains.com
Hi Nathan, We’re glad to hear the app has been easy to use and that several parts of the experience have been working well for you. We also noted your concern about a merchant being flagged and your card not working at gains.com. For help with that, please contact [email protected] or call (800) 205-5164, M-F, 8am-8pm ET. You can also check out our AI Money Coach in the app for general financial guidance. The Stash Team
I have used Stash for a while now. I absolutely love the ease of the app, investing option for smaller amounts, kid accounts, 2-day early deposits, and so much more. Stash is my favorite of all my banks but I keep a local bank because getting cash of larger amounts can be difficult. I also have another bank for savings to get the higher interest rates.
Hi Lisa, Seeing this made our day. We’re glad the app has felt easy to use and that the tools you mentioned have been helpful. We also appreciate you sharing the practical side of how you manage your money across different accounts. If questions ever come up, you can visit http://learn.stash.com or check out the AI Money Coach in the app for general guidance. The Stash Team
I use stash for the stocks I don't have in my main portfolio,and I'll be investing for a long time to come,I love your platform and will be investing in the near future.I wanted to use the $$$ to pay off credit cards so I can invest regularly
Hi Kevin, We’re glad to hear Stash has been a helpful part of your financial routine, and we appreciate you sharing your perspective. It’s encouraging to know you’re thinking about building consistent habits over time. If you’d like general guidance as questions come up, you can check out http://learn.stash.com or the AI Money Coach in the app. Let us know if there’s anything we can help clarify. The Stash Team
I hadn't had anything saved for retirement or anything for that matter. I had been interested in the stock market and this gave me the means to try.i started with only a few dollars in a single account. It wasn't long before I found I could make even small amounts invested work for me. Within the year I had added a retirement account brokerage account for my child along with my own. And shortly thereafter a managed account as well and a banking account.. I went from having nothing to finally a begining of some savings with barely any effort with regular small monthly deposits. its also very easy to keep track of all investments and make changes to them.There is always a chance of losses but I've been lucky enough to have the gains out weigh any losses by being proactive in the account. If it wasn't for finding and trying Stash I probably still wouldn't have much or anything in savings never mind a retirement account as well. Best app I have ever downloaded. And I mean that. Thank you Stash.
Hi Denise, Seeing this made our day. We’re glad our app has helped make it easier to build a savings habit and keep track of your accounts in one place. It means a lot to hear that you’ve felt more confident getting started and staying organized. Thank you for sharing your experience with us. The Stash Team
Trouble getting my IRA closed. Spoke to support , they answered all my questions. I do have a problem with your online app not allowing me to close it , after it told me it did . I then spent several minutes speaking to someone to fix the problem. I have an issue with then having to fill out a lots of paperwork . I still don’t have my monies, but according to to your website. It will be 20 days.
Hi Anthony, We’re glad our support team was able to answer your questions, even though the app flow and paperwork created extra frustration. We understand how confusing it can be when an online process doesn’t match what you expected, especially during something as sensitive as closing an IRA. For anything account-specific or if you need a status update, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). We’re here to help. The Stash Team
It takes a while to get verified and link your accounts and then when that happens it still takes forever for the transactions to happen it took me forever to verify my identity. Also you should make it a little easier to read which stocks you have in our own by you when you look at your homepage
Hi Nicholas, We appreciate you taking the time to share this. We know delays during verification and account linking can be frustrating, and we also hear your feedback about making the homepage easier to read. If you’d like help with any account setup questions, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). You can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app for general guidance. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
When I first signed up, I was promised a Stash card. Still to this day, I have no card. I stopped using Stash because they would not ship card to post office box. Spoke to representative. They said it would be worked out. Started using Stash account again. Have a substantial balance. Still no card! Not happy!!
Hi Gordon, We’re sorry for the frustration this has caused, especially after you were told it would be worked out. We understand how disappointing it is when something you were expecting still hasn’t been resolved. Please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so our team can review your options and help from there. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Stash has been a great way to show my children about investing. At some point i would like to introduce options chains to them.
Hi Jason, It’s great to hear that Stash has been a helpful way to talk with your children about investing. We’re glad you shared that with us. For educational support, you can also check out http://learn.stash.com or the AI Money Coach in the app for personalized financial guidance. Thanks again for your feedback. Let us know if any questions come up. The Stash Team
When I joined almost 2 years ago, I didn’t know what I was doing with my finances but Stash made me feel like that was actually okay lmao. It’s unreal things you just miss out on but this app ant their Money Coach have genuinely helped me rethink my finances.
Hi Bill, Seeing this made our day. We’re glad our app and Money Coach have helped make things feel more approachable and given you a new way to think about your finances. If questions come up, you can also check out http://learn.stash.com or the AI Money Coach in the app for general guidance. The Stash Team
It has really been good and it helped me start a habit that has been growing and growing. This biggest downsides are : The blanket charge of .25 on smart mix accounts. I have a very significant amount that goes into equities every month. I had to start using another competitor to cut that back. I am still putting the same amount per week in but I am also using another platform because of the blanket charge. The other issue is , when stocks split, it took multiple days for it to reflect in the account and I had to call in about Crowdstrike.
Hi Steve, We’re glad to hear the habit has been building over time, and we also hear your concerns about the account charge and the delay you experienced with the stock split update. We know both of those can be frustrating. For anything you’d like us to review further, please contact [email protected] or call (800) 205-5164, Monday through Friday, 8am to 8pm ET. The Stash Team
I like how easy it is to purchase and sell stocks. Plenty of options.
Hi Patrick, It’s great to hear that the app has felt straightforward to use. We’re glad our platform has made it easier to place trades and explore your options. If questions come up, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may be helpful. The Stash Team
Consistently informative. Love the insights to the markets but also my own portfolios.
Hi James, We’re glad to hear the information has been helpful and that you’ve found the insights useful. We’ll keep working to make the experience clear and informative. If you ever want more guidance, you can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app. The Stash Team
The app and website have been improved greatly over the last year but their cost of services is one of the most expensive in the market. For individuals who started off with them and helped them at the very beginning to get where they are today, they should have done something special for them, but instead treated them like everybody else and charge one of the highest rates in the market for services that you can get much cheaper anywhere else.
Hi Stephen, We appreciate you taking the time to share this. It sounds like the improvements have been noticed, but the overall value still feels out of step for you, especially after being with us from the beginning. We understand that can be frustrating. If you’d like to talk through your options, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Information is easy. Yo find and use.
Hi Robert, Glad to hear the information has been easy to find and use. We’re happy the experience has felt straightforward for you. If questions come up, you can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app. The Stash Team
Excellent app for your future. Easy to use
Hi David, We’re glad to hear the app has felt easy to use. Thank you for taking the time to share your feedback with us. If you ever want extra guidance, you can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app. The Stash Team
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