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Money & Insurance

Acorns

109 reviews

4.2109 reviews
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About Acorns

Data updated
Website
acorns.com
Category
Money & Insurance
Location
United States · Irvine
Status
Unclaimed
Last 12 months
109 reviews
Replies to negative
74% (14/19)
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Is Acorns legit?

Acorns (acorns.com) has a 4.2 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.

What people say

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Israel Bojorquez · 1 review · Experienced 2026-08-07 ·

Go to app for beginners investors

Very reliable application to keep your investment solid and strong, Not to mention a very friendly user interface.

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Robert Curry · 1 review · Experienced 2026-08-06 ·

The ability to request help and have it…

The ability to request help and have it be outstanding service and customer support service 👏 👍 👌 🙌 😀 5 STAR!!!!

C
Confucius · 6 reviews · Experienced 2026-08-05 ·

Your customer service rep Sheena was really superb in assisting me today with my password issue for Acorns.

Your customer service rep Sheena was really superb. And: 1) She has a lovely helpful voice (and that's an understatement). 2) She helped me fully with patience and a very helpful attitude (and this too is an understatement). 3) She helped me in a timely manner. I'm very impressed with her skills (and this is an understatement as well). 4) And in closing, l'll like to say: She deserves a pay raise; her parents created a superb lovely person; and I think she's truly a credit to mankind and this world. 5) Above all, if I was her boss, I'll set her salary above $100,000 for sure beside giving her a brand new Camry at company expense. And I wish her a very long and prosperous life. Sheena, thank you once again for all your help to reset my password for Acorns.

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linda simon · 2 reviews · Experienced 2026-08-05 ·

The representative was very helpful and…

The representative was very helpful and solved my issue quickly

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Randy · 2 reviews · Experienced 2026-08-05 ·

😁it was good didn't like there policy though

😁I messed up my referral not acorns fault

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John · 1 review · Experienced 2026-08-05 ·

Easy and consistent to work with

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Frank SM · 1 review · Experienced 2026-08-06 ·

Customer service was excellent

The customer service was excellent. The rep understood my issue and helped me resolve it. Very friendly and understanding. Overall, outstanding customer service experience.

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nancy ney · 1 review · Experienced 2026-08-06 ·

The service was prompt

The service was prompt, efficient, and very friendly.

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Glenda S Washington · 1 review · Experienced 2026-08-06 ·

Very knowledgeable

Very knowledgeable, efficient, issue solved. Wrapped with a caring professional attitude.

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Angela Davis · 2 reviews · Experienced 2026-08-06 ·

Great experience in that it was quick…

Great experience in that it was quick and I was given easy steps to resolve my issue.

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Jeptoo Kibichii · 1 review · Experienced 2026-08-06 ·

App is easy to use

App is easy to use Will take advantage of the resources available in the current year

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William Clay · 3 reviews · Experienced 2026-07-31 ·

Acorns Investment professionals

My portfolio has been well-managed since I became a member in 2017. The return on my investments has been considerably profitable! And last but not least, Acorn's customer service has been exceptional since day1!

H
Hashim · 6 reviews · Experienced 2026-08-06 ·

This is one of the best platforms for…

This is one of the best platforms for saving money without noticing it, it automates the process to a point that will make you pay yourself before paying your bills. it help me massively to save and invest without noticing and with very simple and easy way. highly recommended

M
MikeP · 1 review · Experienced 2026-08-04 ·

Ugh! Frustrating AI Bot posing as a person

Ugh! Even after connecting with an alleged "agent," it was an obvious AI Bot. My questions were either ignored or misinterpreted or indirectly addressed. At one point I asked four times to be connected to a human, and three of those were ignored, with only condescending replies like "I understand your frustration and will address the issue," even though it did nothing but ADD to my frustration. It said at one point it was human but sorry, real people simply do not speak that way. UGH!!

J
Josephine Ona · 1 review · Experienced 2026-08-04 ·

Acorns is doing a great job

Acorns is doing a great job, helps me a lot. Whenever i run out of cash I can borrow from my savings anytime And very considerate, won't bill me if they notice that my money in the bank is very low. They will wait until I have enough in my piano acount.

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Joseph Dickerson · 1 review · Experienced 2026-08-05 ·

Easy to use

Easy to use, very easy to navigate and nice interface. A great way to invest without heavy research into specific stocks, etc.

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Cari O · 7 reviews · Experienced 2026-08-05 ·

Safe and Stress-Free

I have been with Acorns for more than seven years and I look forward to many more years. Investing is easy, stress-free, and the platform itself is user-friendly and informative. I feel safe with my money here.

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KIERRA IRVIN · 6 reviews · Experienced 2026-08-05 ·

Acorns is a wonderful app

Acorns is a wonderful app. I can see my roundups reflected in my savings each time I use my debit card. The interest on the savings is higher than a regular savings account. Opening accounts for dependent family members is a sinche. And there are always webinars and such to keep customers abrust to most recent financial literature. I recommend Acorns to all, especially beginner investors.

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KENNETH · 7 reviews · Experienced 2026-08-05 ·

Investing on our terms.

It is a very nice feeling to know that your money is working for you behind the scenes. The round-ups, widespread investment in major stocks, and now crypto are wonderful. We have been with them for over 8 years and plan to stay.

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Eugene Loganbriggs · 3 reviews · Experienced 2026-08-05 ·

I was first referred to acorn by my…

I was first referred to acorn by my little brother that put his faith in everything without even trying it out. To be honest, I don't know if he still have the account for him and his kids or not, but I tried it out at first I was not a believer , but as time went on , I seen my little acorn grow into a mighty oak , see what I did there lol the fees that get charged really is not noticeable. What is noticeable is the roundups?I definitely need to move down the percentage , but of course i'm trying to save as much and grow a mighty tree so I got it to the maximum. It's also great for the kids as well.