Acorns (acorns.com) has a 4.2 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.
My six year-experience with Acorns has been one of the best. Though my investments have been rather modest, they have been so far very well managed, with great returns. And when needed, money transfers to my account have been smooth, easy and fast. I highly recommend Acorns!
The program works for me. They make deposits for me and invest it well
Title: 🚨 SCAM ALERT: Bait-and-Switch Referral Promos & Useless Support If I could give zero stars, I would. Acorns is running a textbook bait-and-switch scam with their referral promotions (specifically the $450 bonus). They lure you in, and when you meet all the criteria, they use their own slow internal systems as an excuse to deny your payout. My referral initiated their investment and the funds completely left their bank account well before the promotional deadline. I have the exact bank timestamps to prove it. However, because Acorns’ internal ACH processing is incredibly slow and takes days to "settle," they marked my offer as expired, blaming the customer for their own backend lag. They are literally penalizing users for their own slow tech. To make matters worse, their Customer Support is an absolute joke. Even their so-called "Resolution Specialists" refuse to look at actual evidence (bank statements) and just spam the exact same automated, copy-pasted templates. When you call them out on their logical fallacies, they cowardly hide behind "privacy and security" policies to avoid accountability. They have zero intention of honoring their promos. I am filing a formal complaint with the CFPB for deceptive business practices and false advertising. Do yourself a favor and take your money to a real brokerage that actually values its customers and honors its word.
Great way to earn passive income. Not a fan of the monthly fees but it's not bad later when you're earnings become greater. If you stick to it, then it's a great program.
The app is easy to use, the not-too-frequent emails generally have helpful tips, and I feel the breakdowns of how the money is coming in is insightful. Nothing but positive experiences thus far.
As was the previous time, the customer service representative @ Acorns was very knowledgeable, courteous & patient & made my request so easy. Thank you, again!
Did not like that I had to pay a price to invest in individual stocks and alternative investments
Customer service was amazing they helped me out the best they could she was very detailed with this situation at hand and she laid it out for me so that I can understand it even better for what to do next and how to go about it moving forward she was truly a big help and I thank her.
It’s a great platform for beginners who want to start their investment journey. Just chipping few bucks on a regular interval and see your portfolio grow over time.
Great product and great way to save money. I've been using acorns for over five years now.
Process using the chat feature was fast and effective. Great feature!
By far one of the worst applications I have used. Their fees are outrageous for what they offer. Their customer service are just people using automated talking points on repeat. The "offers" turn out to be a scam if they can find one irrelevant requirement to void it. Their high risk portfolio is a normal person's low risk. The round up feature is not versatile at all and there is very limited optionality when building your financial system. If they perceive you not to have a fee they will drain your stocks without checking with you.
Great platform for management of finances and investments in general. Great customer service and easy of use! I have several accounts with them and experience has been awesome. Fully recommended!
Cannot get a resolution to syncing my bank. I have done all the necessary steps, contacted chat with no result, emails with no result. Apparently the name if my bank was changed and because it hasn't changed on their end is all they can come up with. Still no resolution...
Acorns has great customer support. I highly recommend this company for growing your money. Renalyn is a manager . She is very knowledgeable and professional.
The customer service representative was very professional and knowledgeable. She helped identify my error and assisted in resolving the issue.
I've never had a bad experience with Acorns. No matter who I speak with, they are always very professional, helpful and friendly.
The representative was very professional, and the Customer Service was excellent.
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