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SUNSKY

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关于 SUNSKY

数据更新
网站
www.sunsky-online.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
394 条评价
差评回复率
99%(240/242 条)
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商家自述

Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.

以上内容由商家自行提供,未经平台核实。

SUNSKY靠谱吗?

SUNSKY(www.sunsky-online.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 758 条用户评价,属于电子与科技分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items. Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Sunsky Online has become a SCAM!!

They have become a SCAM!!! I bought 3 phones here in the past and I've never had such a terrible experience. The name of my Sales Agent is Dora. I ordered a phone with some accessories more than a month ago and chose DHL as my shipping method. Two weeks later Dora told me that DHL is currently not shipping items with batteries so they'll ship with UPS. I agreed. The package got to me more than a month later after a constant follow up with them. When I opened the package the box was for a phone I didn't order, in the box was a low quality (no name/unbranded) phone that's not even on the box, no charger in the box, and a phone case that doesn't even fit the phone. I told Dora about this and she asked for a video of the items, and the pictures of labels on them. I provided all of them but she later sent me videos saying its their surveillance footage of when my items were being packaged so they sent the right items. And then now I'm wondering if UPS people opened my package and swapped phones, which is very unlikely! I am so heartbroken because this was a present for my aunt who has been waiting impatiently from when I told her I ordered the phone and she will have it in a week from when I placed the order. How do we post pictures on this platform?I actually want to share my conversation with Dora here so that other people are aware of these. They have become a scam!

SUNSKY 回复2026-03-31

Dear Maliseloane, We’re truly sorry to hear about your experience and understand how disappointing this must be, especially as the phone was intended as a gift. Please rest assured that we take this matter very seriously. After receiving your feedback, we immediately conducted a full internal investigation. We have reviewed our warehouse dispatch records and provided you with the packing surveillance footage, which clearly shows that the correct OnePlus model and accessories you ordered were packed and shipped. Additionally, UPS shipments follow strict handling procedures, and incidents involving package tampering are extremely uncommon. That said, we are still committed to resolving this matter fairly. To help us investigate further, we kindly ask you to provide: A clear unboxing video (if available) Photos of the outer package, including shipping labels Any signs of damage or re-sealing upon delivery We sincerely hope to clarify this situation and reach a reasonable resolution. Please continue working with our support team so we can assist you further. Thank you for your understanding. Best blessing, SUNSKY team

Its all a scam they are just taking…

Its all a scam they are just taking peoples money and dont send the items you pay for DO NOT BUY FROM THIS FAKE COMPANY!!

SUNSKY 回复2026-03-27

Dear Jesse, We sincerely apologize for the unpleasant experience and for any concern this situation may have caused. About this parcel, we have shipped it in 24th,Feb. Yun Express tracking number is YT2604900702201788. The package delivery failed because local service couldn't contact the recipient. We have requested a second delivery. If you are still unable to sign for the package, Salers will contact you to provide a satisfactory solution. Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible. Best blessing, SUNSKY team

package was torn open..

package was torn open... nothing was broken or missing but a bit alarming

SUNSKY 回复2026-03-27

Dear Timo, We sincerely apologize for the unpleasant experience and for any concern this situation may have caused. Regarding the package being torn open, this can occasionally happen when the parcel is inspected by local customs during the clearance process. We’re glad to hear that nothing was missing or damaged, but we completely understand that it can still be alarming. Thank you for bringing this to our attention, and we truly appreciate your understanding. Best blessing, SUNSKY team

Refund Not Received

SUNSKY 回复2026-03-26

Dear VENKATESAN, Sincerely apologize for the inconvenience. For the order No.2602233594 the sales communicate with you need refund total 22USD and we have checked our accountant have refund 22USD at Mar17th.The refund Transaction ID it is remarked:84H20165MN9869702 Hope you check your credit card all transaction and refund details for that day. We have sent details in your WhatsApp. Please confirm whether have received. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. Thanks. Best blessing, SUNSKY team

Alina provides good customer service

The only reason why I gave this company a rating of 4 is because Alina the customer service representative responded back quickly and refunded my credit card back promptly , I ordered an item and had no problem ordering it but then it was canceled the same day when I contacted their customer service they told me to try to reorder it and it was out of stock so I'm guessing that the item was already out of stock and they just hadn't updated their system 🤔

Not even close to promised delivery…

Not even close to promised delivery time. Product ok.

SUNSKY 回复2026-03-20

Thank you for choosing Sunsky, and apologize for your order 2602185736 delay delivery. Due to the Chinese Spring Festival holiday, our logistics operations were temporarily affected, which caused a longer processing and shipping time than usual. As a result, your order took more time to reach you, and we truly regret any inconvenience this may have caused. We appreciate your understanding and patience during this period. Please rest assured that we have now resumed normal operations and are working hard to ensure timely delivery for all future orders. If you have any questions or need further assistance, please feel free to contact us at any time. Thank you again for your support. Best blessing, SUNSKY team

I have ordered 20 pieces of cables and…

I have ordered 20 pieces of cables and there were only 16 in the package.. Besides it took much longer to deliver then it was declared.

SUNSKY 回复2026-03-19

Dear Slawomir We are very sorry to hear that some items were missing from your package. We want to resolve this for you as quickly as possible. To help us investigate, could you please reply to our private message with your order number and a list of the missing items? Once confirmed, we will immediately send you a replacement. Thank you for your patience. Best blessing, SUNSKY team

One of the screen protector was broken

One of the screen protector was broken, really it's not good, however the packing was great

SUNSKY 回复2026-03-18

Dear Naveed Thank you for bringing this to our attention. We are very sorry to hear that one of the screen protectors arrived damaged. Before shipping, we inspect every product to ensure it is in perfect condition. However, due to the fragile nature of the item, damage during transit can sometimes occur despite our best efforts. Our after-sales team will contact you to provide a solution. Please check your inbox so we can resolve this matter for you promptly. Best blessing, SUNSKY team

Good service & communication

Good service and communication. However,initially they were not going to send the product I paid for as it was over weight, even though the product only weighed 1.1kg, the volume weight was nearly 9kg. As I needed the product urgently and couldn't get it in Australia, they honoured and sent the product in the end after back and forth in communication. I only dropped a star for no disclosure when purchasing about this being a potential issue at the ordering stage. But great service and they even sent photos of product size etc. Well done for communication and sending the product in the end, as I needed it urgently, it saved me. Thank you

not taking us serious

After ording they dont even try to reach out and update you about your order

SUNSKY 回复2026-03-17

Dear Franck,  We are sorry to hear that you missed our updates. However, we would like to clarify that for every one of your orders, our system automatically syncs the tracking information and sends a notification email the moment the package is dispatched. We noticed that your orders were processed and shipped promptly, and we have reached out to you privately to provide the communication logs and assist further. We take our service seriously and ensure every customer is informed. We recommend checking your spam folder for our automated updates. We remain available if you have any further questions. Best blessing, SUNSKY team

Comfortable ear cups but tricky to fit

I purchased replacement ear cups for my Bowers & Wilkins PX7 headphones. The new cups are made from fabric and foam. They are slightly thicker than the original leather cups and hopefully more durable. Fitting the replacement cups proved tricky, partially due to the clip-on design of the B&W headphones, and partly due to the clips on the new cups not being perfectly moulded. I could get several clips to engage but one would always refuse to stay clipped-in. Despite being careful and only applying firm but gentle pressure, I managed to accidentally bend one clip and had to be careful not to break it. I gently bent the clip back into shape and tried fitting this one first before engaging the rest. This time I was successful. I had the foresight to order two pairs out of caution incase a situation like this arose, luckily they are inexpensive. [update] 16/03/2026 Stella from SUNSKY replied to my review with a polite email and provided a short video tutorial showing how to attach the headphone cups and offered a discount on my next order as a gesture of goodwill. As a result of this positive customer service, I am adjusting my review score from 3 stars to 4 stars. Thank you Stella!

Order no 2603063538

Order no 2603063538, the item wasn't dispatched in time so I contacted via WhatsApp and just to be told that they stopped doing the screen protector, so I told them to cancel the order, Do not trust this website if you want something which is in stock but not actually in stock, customer service on WhatsApp is not the friendliest they are just direct with me even I was polite, they keep on promising to refund me but that never happens and just making excuses so I made a refund claim with PayPal to refund me, avoid these scammers who steals money and don't give you you'd money back when no item is in stock.

SUNSKY 回复2026-03-13

Hi Geoffrey Maycock Thank you for choosing Sunsky. We sincerely apologize for the delay in shipping your order. This instant-application process is not suitable for curved-screen tempered glass screen protectors. We made a mistake in our assessment and supplied the wrong model on the website. We deeply appreciate your patience and understanding your feeling. To make up for the inconvenience caused by the delay, we would like to offer you a discount on your next order. We hope this small gesture will show our appreciation for your continued support and understanding. We will continue to improve our processes and systems to better server you all. We look forward to continuing to serve you in the future. Thank you again for your understanding and support. Best blessing, SUNSKY team

I have some problem with screen of…

I have some problem with screen of huawei p30 pro, up in the corner have a line. My mistake because I put it without testing. But second display of xiaomi mi 11 pro works great. Next time I will check it before fixed.

SUNSKY 回复2026-03-13

Hello Radu Sergiu, We are very sorry to hear that you did not test the screen before installation, resulting in screen damage. Is it possible that you mishandled the process? We test all our phone screens before shipping to ensure they are fully functional. Just like you mentioned, another screen from the same order worked perfectly after testing. Please contact me via WhatsApp at +86 13418739500. We will provide you with some professional advice. Thank you! Best blessing, SUNSKY team

Delivery is very late but product is…

Delivery is very late but product is good

SUNSKY 回复2026-03-11

Dear M Moeez, Sorry for the unpleasant shopping experience. We have shipped the goods via YunExpress logistics on time. However, the transportation is subject to various factors and we cannot shorten the delivery time. Moreover, it was coincidentally during the Chinese Spring Festival holiday, which affected the transportation. We are very sorry for the inconvenience caused. Thank you again for taking the time to tell us how you feel. We appreciate your feedback and really want to make your shopping experience as enjoyable as possible. Best blessing, SUNSKY team