Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
They have to improve the website to display more details or info about the status the shipment.They have a great customer support, in my case they answer quickly to my emails
SUNSKY 回复2024-10-22
Dear Carles,
Thank you for your valuable feedback! We appreciate your suggestion regarding the improvement of our website’s display of detailed shipment status information. It’s something we will definitely take into consideration as we strive to enhance our services.
We’re glad to hear that our customer support team has been responsive and helpful in your case. Your input is vital for our continuous improvement, and we look forward to serving you even better in the future.
Best blessing,
SUNSKY Team
I ordered the product on 4th October with 7 - 10 day delivery, still waiting. Tracking number is pointless. I wrote to Celia on the 16th and have not had a reply.
SUNSKY 回复2024-10-19
Dear Customer,
We sincerely apologize for the unpleasant shopping experience.
We shipped your order via Post NL on time; however, transportation has been affected by multiple factors beyond our control, resulting in delays. We truly regret the inconvenience this has caused. For future orders, we recommend choosing DHL or UPS express, as this will ensure faster and safer delivery.
If you have any further questions, please contact our customer service at [email protected], and we will respond as soon as possible.
Best blessing,
SUNSKY Team
Hi Skullyz，
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction.
If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you.
Best blessing,
SUNSKY team
Some confusion at post office as the tracking number was changed.
The tracking number was changed and caused some confusion at my post office, Why?.
Also not too happy on having to pay import tax on such a low value item.
SUNSKY 回复2024-10-17
Dear Steve Wadsworth,
Thank you for choosing SUNSKY.
We sincerely apologize for the inconvenience. The tracking number for your package has been updated to VR636186997YP = LD561783509BE, as it is being delivered by Bpost International in Cyprus. Additionally, the taxes are determined by the product and local policies in Cyprus.
If you have any further questions or concerns, please don’t hesitate to reach out to us via email.
Best blessing,
SUNSKY Team
I don't like the packaging and shpping cost is so high
SUNSKY 回复2024-10-18
Dear Mandapaka Ganesh,
We sincerely apologize that the product packaging did not meet your expectations and caused you a negative experience.
We are committed to improving our product packaging to ensure its integrity. Regarding transportation costs, we offer multiple options, and different logistics companies have varying fees. You can choose a logistics provider that aligns with your budget.
Thank you very much for your suggestions. We appreciate your understanding and will continue to strive for improvement.
Best blessing,
SUNSKY Team
Dear Mohamad,
We sincerely apologize for the unpleasant shopping experience.
We shipped the goods via Post NL on time, but due to prolonged customs inspection, the package did not arrive as expected. As per your request, the parcel has been returned to us, and we have already processed your refund. Please keep an eye on your account for the refund.
Thank you again for taking the time to share your feedback. We truly appreciate it and are committed to making your shopping experience as enjoyable as possible.
Best blessing,
SUNSKY Team
Hi dear,
Good day!
We are truly sorry to hear that your order has been delayed due to address confirmation. Our sales manager will contact you as soon as possible to assist with your Sunsky shopping experience. We are committed to helping you resolve this issue.
Best blessing,
SUNSKY Team
timely action by sunsky for consumer dissatisfaction
Sunsky is a good platform, it fulfill its orders very well in time, but sometime it happens that the product provider/ store does not manufacture /provide quality product as per quality standards for which the customer is paying for (as happened with me), it ultimately bring bad name to the service provider/ platform and creates dissatisfaction among customers. In my opinion the quality inspection check by sunsky should be stringent so that a customers receives a fully operational quality product (same product as shown in listing pictures) and is fully satisfied with what he has purchased and paid for.
where as in my case sunsky understood my problem immediately, for the poor quality product that i have received and made me a partial refund of its total amount, which requires to be of full amount in this case. As partial refund does not cover all my loss but still I am happy for the immediate action taken by sunsky in this regard.
SUNSKY 回复2024-10-14
Dear Asha,
We sincerely apologize for the experience you have had.
Each item is carefully inspected by our dedicated staff before shipping. Could you please send a video of the defective product via email? Our sales manager will review it and contact you with possible solutions.
If you have any further questions, please contact our customer service at [email protected]. We will take all necessary steps to ensure the issue is resolved promptly.
Best blessing,
SUNSKY Team
Dear Rafael Humberto Murcia,
Thank you for choosing Sunsky.
You placed Order #: 2410083758 on October 8th. We shipped the goods via DPD Express (YunExpress) on the same day. The tracking number is YT2428321272013127.
Now it's on its way. You can track the parcel at this link: https://t.17track.net/zh-cn#nums=YT2428321272013127.
I hope you will receive the parcel soon. If you have any more questions, please contact our customer service at [email protected]. We will respond to you as soon as possible.
Best blessing,
SUNSKY Team
Order and delivery extremely fast,, some products not quality and failed,, i will contact miss Candy with faulty products,, regards Greg
SUNSKY 回复2024-10-08
Dear Greg,
Thank you for your product feedback. We will strengthen our product quality inspection.
The after-sales team has sent you solutions via WhatsApp. Please check the information and confirm. Thank you.
Best blessing,
Sunsky Team
Poor quality item .
No installation instructions.
Poor customer service via email.
Product was send through an American vender……. but if you return it you ship it to China.
Need I saw more
Total rip off !!!!!
SUNSKY 回复2024-10-08
Dear Stephen Terrien,
We are sorry for the inconvenience caused to you. Our sales manager has contacted you and will send you installation instructions. If you need to return the product, please provide pictures or videos of the product. If it is determined that the product has quality issues affecting its use, we will definitely provide you with a solution until you are satisfied. Additionally, the product was sent from China, so it needs to be returned to China, and there is no deception here.
Best blessing,
SUNSKY Team
Dear Dmitri Vasilev,
We sincerely apologize for the inconvenience caused by the non-receipt of your parcel.
We have tracked your order (2409173534, CNB27118596) and found that it was delivered on September 27th.
2024-09-27 18:30
ABU DHABI, Shipment Delivered
Could you please contact your local post office at +971 4234 9547 to confirm? We have also sent a message to the logistics team and will update you once we receive a reply.
Thank you for your feedback. We look forward to maintaining your trust and satisfaction.
Best blessing,
SUNSKY team
Items are not all super great quality and became more pricy due to logistic charges, especially as shipping charges are rather high. Material could be of higher standards.
SUNSKY 回复2024-09-29
Hi Teo,
We sincerely apologize for the defective product you received.
Each product is inspected by a dedicated team member before shipping. Could you please send us a picture of what you received? We would like to verify the issue, and if necessary, we can send you a replacement. We’ve also sent you a message on WhatsApp, so please kindly check.
Additionally, we guarantee low prices for our products, and sometimes customers order larger quantities to average out the shipping cost.
We value our cooperation with you and hope for the opportunity to resolve this matter.
Best blessing,
SUNSKY team
Iam very disappoint they are service i order 13 sep and which day i order after 5 days they will dispatch my package and today is 28 sep still i can't receive my package and they will tell me you received in week your package now is 15 to 16 days already don't buy anything from them if better you buy in other store and they are not follow up your package just wasting time here please stay away from them Not good bad experience...
SUNSKY 回复2024-09-25
Dear Ejaz,
I hope this message finds you well. I want to sincerely apologize for the delay in shipping your recent orders and for the frustration it has caused. We understand how important timely delivery is to our customers, and we regret that we did not meet your expectations this time.
I’m glad to hear that you received one of your orders, but I want to assure you that we are actively tracking the second order and are doing everything possible to expedite its delivery.
Your feedback is invaluable to us, and we take it seriously.
Thank you for your patience and understanding. Please feel free to reach out if you have any further concerns or questions.
Best blessing,
SUNSKY team
LUnfortunately, there is a large pixel error (black spot) in the middle.
SUNSKY 回复2024-09-26
Dear Robert,
We sincerely apologize for the defective product you received.
Each product is inspected by a dedicated team member before shipment. However, due to the long transportation time and distance, defects may occur. Could you please provide a photo or video to help us assess the issue? We’re happy to offer you a replacement or a discount coupon as compensation.
Our sales manager has emailed you; if you have any additional questions or concerns, please feel free to contact her. We’re here to assist you and will respond as soon as possible.
Best blessing,
Sunsky team
Wrong product
I made a order of 10 PCS For Huawei Enjoy 10 9H 2.5D Screen Tempered Glass Film, but the the screen glass film received doesn't correspond to the model description
SUNSKY 回复2024-09-26
Hi Alex,
We sincerely apologize for the wrong product you received.
Each product is inspected by a dedicated team member before shipment. Due to high order volume and strict packing procedures, there may have been a mix-up. We are happy to send you a replacement or offer a discount coupon as compensation. We value our cooperation with you and hope to make this right.
Best blessing,
Sunsky team
I will be deleting the below comment as Sunsky has reached out and offered to refund me if i delete my below comment from my first experience and i will happily do so.
The 2 products i purchased were not correct for the devices, wrong sim tray for Vivo Y55 5g model V2127 (does not fit, wrong "shape/size") and the adhesive strip for back of the Galaxy S21 5G SM-G991B (to wide)
SUNSKY 回复2024-09-26
Dear Austin,
We sincerely apologize for the incorrect product you received.
We can offer you a full refund, and our sales manager will reach out to you shortly regarding this process. We apologize again for any inconvenience this may have caused.
If you have any additional questions or concerns, please don’t hesitate to get in touch with us. We’re here to assist you and will respond as quickly as possible.
Best blessing,
Sunsky team
Dear Shobhit,
We sincerely apologize for any inconvenience caused.
Regarding the delivery time you mentioned: you placed the order on September 10th, we shipped it via Yanwen Express on time, and you received it on September 19th. This delivery time is within the normal range. If you would like faster delivery in the future, we recommend choosing DHL or UPS for your next order, as your package will arrive more quickly and securely. Additionally, all prices on our website are wholesale prices, so ordering in larger quantities will yield better pricing.
Thank you for your feedback. We look forward to maintaining your trust and satisfaction.
Best Blessing,
Sunsky Team
The item I ordered did not fit the product it was listed for. When I reached out to customer service, I never received a follow up email.
SUNSKY 回复2024-09-23
Dear Aabed Wardak,
Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused.
Regarding the issue with the motherboard flex cable for the Lenovo Tab P11 Pro, we regret to inform you that we did not receive any emails about this matter. It’s possible that it was filtered into the spam folder by the anti-spam system.
Please contact your sales manager directly for assistance:
WhatsApp: +86 13420952895
Skype: Kathy-Sunsky
Email: [email protected]
Thank you!
Best blessing
SUNSKY team
Service and shipping was excellent. The product has much to be desired, I have found it is not as accurate in any of the settings as it should be. So it's good for maybe monitoring, but it's no good for actual health purposes.
SUNSKY 回复2024-09-21
Dear Karl,
Thank you for choosing SUNSKY. We sincerely apologize for the inconvenience you’ve experienced with your order. The smart call watch is thoroughly tested before shipping and includes an instruction manual to guide you in its use.
Please send us a video demonstrating the issue, so our sales manager can quickly identify the problem and provide a satisfactory solution. We will respond to your question as soon as possible and are always ready to assist you.
Thank you again for your understanding and support.
Best Blessing,
Sunsky Team
