SuperLogics

Hi Tim, thank you for taking the time to leave us a review. I’m sorry to hear about the initial difficulty you experienced, but am happy that the computer was functioning as designed. Based on your order, your system was configured with a dedicated graphics card, which automatically disables the HDMI ports on the motherboard. In this setup, all video output must come directly from the graphics card, using the included adapters provided in your hardware kit. Our support team is able to guide customers through this type of learning curve situation very quickly once we’re able to connect during business hours. We understand this can be unexpected if you don’t use dedicated graphics cards often, and we’re always happy to walk through setup step-by-step. If you’re still having any trouble or would like assistance getting everything dialed in, please don’t hesitate to reach out — we’re here to help and make sure your system continues performing exactly as intended. Thanks again for taking the time to leave a review, Matt