Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

We're sorry to hear you feel that way. We welcome honest feedback because it helps us improve our service and better serve our customers. If there was a specific issue with your order, we would have appreciated the opportunity to address it. – Bailey Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Thank you so much for giving us a try! 🌱

Thank you so much for giving us a try! 🌱

Thank you for your feedback. Bare-root trees naturally have fewer feeder roots than container-grown trees because those roots regenerate after planting. Different species—and even individual trees of the same species—can break dormancy at different times, so it is common for some to leaf out later than others. Every shipment includes a QR code with planting instructions and a scratch test to help determine whether dormant trees are alive. Our wholesale orders are covered by our 100% Live Arrival Guarantee. After planting, growth depends on factors such as soil conditions, weather, watering, drainage, planting depth, and transplant shock. – Bailey Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

We're sorry to hear this was your experience. During peak shipping seasons, processing times can be longer due to demand, and shipping time refers to carrier transit after an order leaves our nursery. We strive to respond to every customer inquiry, with AI assisting common questions while live team members review emails and answer phones Monday–Friday, 8:00 AM–3:00 PM Central. We appreciate your feedback and wish you the best. – Bailey Tennessee Wholesale Nursery

We're sorry to hear you were disappointed. During our busy spring season, processing times may be longer than estimated due to high order volume. Our bare-root plants are shipped dormant, and every shipment includes a QR code with planting instructions and a scratch test to help determine whether dormant plants are alive upon arrival. Our wholesale orders are covered by our 100% Live Arrival Guarantee. After planting, factors such as weather, soil conditions, watering, drainage, planting depth, and transplant shock all influence establishment and long-term growth. – Bailey Tennessee Wholesale Nursery

We're sorry to hear your hydrangeas did not perform as expected. Bare-root plants can establish at different rates, and survival after planting depends on factors such as soil conditions, watering, drainage, weather, planting depth, and transplant shock. Our wholesale orders are covered by our 100% Live Arrival Guarantee, and every shipment includes a QR code with planting instructions to help ensure successful establishment. – Bailey Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Thank you so much for giving us a try! 🌱

Thank you so much for giving us a try! 🌱

We're sorry to hear this was your experience. During the busy spring shipping season, processing times can be longer due to high order volume, while shipping time refers to carrier transit after an order leaves our nursery. We strive to provide respectful and professional customer service to every customer, and we appreciate your feedback as it helps us improve. – Bailey Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Thank you so much for giving us a try! 🌱

Thank you so much for giving us a try! 🌱

Thank you for your feedback. We're glad you were pleased with the quality of the moss. We apologize that the timing did not meet your expectations. During our busy spring season, processing times can be longer due to high order volume. We send email updates throughout the fulfillment process, including order and shipping notifications, though we understand these can occasionally be missed or filtered by email providers. We appreciate your patience and your feedback as we continue working to improve our communication. – Bailey Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

We're sorry to hear about your concerns. However, the carrier's tracking records show that your order was delivered to the front door in Sapulpa, Oklahoma, on April 15 at 3:45 PM. We also send email updates throughout the fulfillment process, including shipping notifications with tracking information, though these can occasionally be filtered into spam or promotions folders. – Bailey Tennessee Wholesale Nursery