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The Gift Card Shop | TheGiftCardShop.com

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109 条评价

4.2109 条评价
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关于 The Gift Card Shop | TheGiftCardShop.com

数据更新
网站
www.thegiftcardshop.com
分类
活动与娱乐
所在地
美国
状态
待认证
近 12 个月
109 条评价
差评回复率
95%（18/19 条）
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The Gift Card Shop | TheGiftCardShop.com靠谱吗？

The Gift Card Shop | TheGiftCardShop.com（www.thegiftcardshop.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 109 条用户评价，属于活动与娱乐分类，口碑良好。77% 的评价为 4 星及以上，16% 为 1 星；商家回复了 95% 的差评；评价主要围绕使用体验、产品。数据最后更新于 2026-09-06。

评价综述

AI 生成

Reviewers had a great experience with this company, consistently praising the smooth purchasing process. Customers love how simple and fast it is to navigate the platform, choose from a great variety, and send personalized gift cards for any special occasion. People truly appreciate the user-friendly interface and the reliable email delivery options that make sharing gifts with friends and family completely seamless and hassle-free. Some reviewers were not happy with unexpected payment processing failures, card rejections, and recurring troubles trying to use their gift cards on external online retailers. Consumers also mentioned frustrating delivery delays and difficulties resolving issues when reaching out for help with their orders.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

L
Linda美国 · 写过 2 条评价 · 体验于 2026-09-03 ·

Too much 'red tape' to make it user friendly!

It took FOREVER to complete this transaction! I certainly hope it will not take as long to deliver the gift.

The Gift Card Shop | TheGiftCardShop.com 回复2026-09-04

Hi Linda! We are sorry to hear about your experience. We see your order was successful, if you need assistance ordering in the future, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop). TheGiftCardShop.com

V
Valued Customer美国 · 写过 1 条评价 · 体验于 2026-08-28 ·

Bank declines purchase every time I try…

Bank declines purchase every time I try to send a gift, usually takes about 3 or 4 attempts. Very annoying. Every time!

The Gift Card Shop | TheGiftCardShop.com 回复2026-09-01

Hi there! Thank you for taking the time to leave a review. Some banks and card issuers apply extra security checks to gift card purchases to help protect their customers. Your bank may temporarily flag or decline the transaction even when everything is legitimate. This doesn’t mean there’s an issue with your account or with our website. It’s simply an extra precaution by your bank. Please also double check you enter your card details correctly. If you need assistance purchasing in the future, please call us at 1-833-942-7467 or send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop). TheGiftCardShop.com

H
Humboldt Tech Solutions美国 · 写过 6 条评价 · 体验于 2026-08-22 ·

Do Not Buy: "The Gift Card Shop" Takes Your Money and Delivers Nothing

I received a Hallmark card advertising a "Digital Gift Card Inside," powered by The Gift Card Shop. The sender generously gave me a $100 gift card. On Saturday, I followed the instructions, scanned the QR code, and successfully completed the redemption. I immediately received an email confirming Order #2006437967. It is now Thursday, and the actual gift card has never been sent. I have called their customer support three separate times. Each time, I am handed a script promising the email will arrive "within 24 hours," and I have had them re-send it multiple times to no avail. During my third call, I was escalated to a "specialist" and even provided a brand-new email address to completely rule out spam filters. Still, nothing has been delivered. The fact that the order confirmation arrives instantly but the product does not is incredibly suspicious. This system feels intentionally designed to create frustration. Because these are gifts, they rely on the fact that recipients feel too guilty to tell the sender that their money was wasted. It borders on predatory behavior. Do not buy these for your loved ones—you are paying for them to be left empty-handed.

The Gift Card Shop | TheGiftCardShop.com 回复2026-08-28

Hi there! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days. When asked for a reference number, please provide the email address you received the eGift Card to. Without this information, we may be limited in how we can help. We look forward to your reply.  UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop). TheGiftCardShop.com

N
Nana Lee美国 · 写过 1 条评价 · 体验于 2026-08-26 ·

Find this company reliable!

I have used this company for years now and find them to be very reliable. Decent customer service.

The Gift Card Shop | TheGiftCardShop.com 回复2026-08-28

We're so happy to hear that our reliability and customer service have met your expectations over the years. We look forward to being part of your next gifting adventure! TheGiftCardShop.com

V
Valued Customer美国 · 写过 2 条评价 · 体验于 2026-08-20 ·

The process was easy and the recipient…

The process was easy and the recipient received the egift card in a short amount of time which was very helpful and needed. Thank you!

The Gift Card Shop | TheGiftCardShop.com 回复2026-08-20

We're so happy to hear that the eGift card process was easy and that your recipient received it quickly. We hope to be part of your next gifting adventure! TheGiftCardShop.com

Jo Tarnowski美国 · 写过 1 条评价 · 体验于 2026-08-20 ·

This company is a fraud

This company is a fraud. I don’t think they actually have the money to pay the gift cards that were purchased. Their excuse is fraudulent activity. Really. I couldn’t even open the email from this place. Oh yeah, the customer service absolutely sucks. Avoid the problem, use a legit company.

The Gift Card Shop | TheGiftCardShop.com 回复2026-08-20

Hi Jo! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days. When asked for a reference number, please provide your Order Number. Without this information, we may be limited in how we can help. We look forward to your reply.  UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop). TheGiftCardShop.com

Jeff L美国 · 写过 1 条评价 · 体验于 2026-08-16 ·

Poorly built site and terrible user experience

Poorly built site and terrible user experience. I tried to purchase a few custom debit cards and kept running into a "We are unable to process your order" error message that did not offer a clear explanation why they failed. I checked with my credit card company every time and was told the transactions were not blocked. It's quite obvious that The Gift Card Shop doesn't care much about their customers. [UPDATE]: Thanks to The Gift Card Shop for reaching out with a response form, but by the time I saw it, the 3-day deadline to complete the form had already passed.

The Gift Card Shop | TheGiftCardShop.com 回复2026-08-19

Hi there! We're sorry to hear about the issues you've experienced and have sent you an email from [email protected] requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days. When asked for a reference number, please provide the error message reference number. Without this information, we may be limited in how we can help. We look forward to your reply. UPDATE: Thank you for updating your review. We're sorry to hear the response window had already closed by the time you saw our request. Unfortunately, the timeframe for submitting information through Trustpilot is set by Trustpilot and is outside of our control. Please call us at 1-833-942-7467 or send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop). TheGiftCardShop.com