Thank you for reaching out, K. We’re sorry for the frustration and appreciate you sharing your experience. We understand how upsetting it is to receive a delivery you weren’t expecting.
When we looked into this, the pause was placed after our weekly cutoff, which is why the order was still processed. That said, we hear your feedback on the meal quality and portion size, and we know that added to the disappointment.
If you have not already done so, please reach out to our support team for any unresolved issues. We truly value your honest feedback, it helps us improve!
Hi Garren, we’re really sorry about the rough start and understand how frustrating this must be, especially when you were counting on our meals to kick off the new year. Failed delivery attempts and missed promos are not the experience we want for anyone.
Our team has reached out to help address the delivery and promo concerns for a resolution, and we truly hope we can still turn this around and support your healthy-eating goals moving forward.
Thank you for your honest feedback, it helps us improve!
有很多值得喜欢的地方，也有一些不喜欢的地方，但总的来说，我对 Thistle 很满意。优点：与其他绿色清洗餐包不同，Thistle 是全有机的（至少我认为哈哈），价格合理（我以每人相同的价格从 Green Chef 订购套件，但仍然需要做饭和一些准备，只有蔬菜是有机的，Green Chef 对有机肉收取额外费用，这并不总是一个选择，他们的豆腐、调味料/酱汁和其他物品（如玉米饼）总是传统的，恶心，这就是我转而使用的原因Thistle），我感觉很棒，他们重复使用冰袋和冰袋，饭菜总体味道很好
缺点：我不会每周都点餐，因为最终饭菜的味道会变得一样，他们使用米糠油（比植物油或大豆好，但不如鳄梨或橄榄油），他们的网站不是很容易浏览，交货时间在最后一刻改变（但我知道，当我住一个多小时的路程，我和他们的厨房之间交通繁忙时，制作新鲜食物并按准确的时间表进行本地交货是很棘手的），很多时候酱汁/调料的量不够
Thank you so much for taking the time to share your honest feedback with us. We are so happy knowing Thistle's services have been helpful during the busy work week though, we’re saddened to hear some of our meals did not align with your taste preferences. Please feel free to reach out to us at Thistle.co/contact with any other questions you may have. Thanks again for your honest review. It truly helps us improve!
Thank you so much for your amazing review, Mae! We're honored to be part of your wellness journey and so glad to hear how much you’re enjoying the meals and flexibility. We're always looking to expand and hope to be in Colorado in the future, so you can keep the Thistle habit going in your new home. Wishing you all the best with your move!
Thank you so much for an awesome review, Elizabeth! We're so glad our meals help you stay healthy, satisfied, and full of fresh veggies—and that you’ve noticed our efforts to reduce waste. We’re excited to offer options for every lifestyle, and we’re grateful to have you in the Thistle community! 💚
G
Gina美国 · 写过 4 条评价 · 体验于 2025-06-12 ·
★★★★★
我爱蓟！
我爱蓟！！非常喜欢。他们的品味、服务和客户关怀都非常出色。我什至点了他们的撤退食物！五星级！
Thistle 回复2025-06-16
We love you back, Gina! We truly appreciate the incredible support and look forward to serving you many more healthy and delicious meals 💚️
