Thistle (www.thistle.co) has a 3.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
We've been enjoying Thistle meals for about 5 months. 4 nights a week I relax and read wile smugly appreciating the fact that I can get up and quickly heat up or just open and eat a meal that I ordered; one that is going to be super nutritious and tasty. And pretty similar to what I would prepare if I had planned ahead and spent the time. Much better than takeout or delivery as we do not have good veggie or vegan or even whole food restaurants in our area. My husband and I can have our own choices. I choose meat options for some of my meals. Love ordering the weeks meals, trying new things or our standing favorites. Its a journey.
English peas, fresh, a little undercooked, in many options. The pasta is chickpea and BOOSTS the protein content. Lots of excellent fiber. I love cheese but scarcely miss it because of the umami sauces. The quality is first class and the sauces are divine!
The AI interface has always been spot on, summoning a real human when needed.
If you don't want to think about cooking but love good whole food meals with perfect nutrition and loads of choices, yummy sauces, let Thistle cook for you. We are hooked.
Reply from Thistle2026-07-21
Thanks so much for giving Thistle a try and for taking the time to leave us a review, Alicia! We're really glad to hear we've been able to make busy work weeks a little easier.
If you ever have any questions or need anything along the way, we're always happy to help at Thistle.co/contact. Thanks again for giving us a chance. We look forward to sharing many more fresh, healthy meals with both of you!
H
Hillary美国 · 1 review · Experienced 2026-07-17 ·
★★★★★
Update: Finally reached a person who was helpful and had a positive second delivery
Updating on 7/20. Had a much better experience this time. Delivery person sent a clear picture of where my bag was and I received the items I ordered. I am still frustrated with how hard it was to get a timely and adequate response from a human person when I did not receive my first delivery, but they eventually provided a refund on the missed delivery and extended a discount. I am satisfied with the outcome and hope future deliveries continue to go smoothly.
Reply from Thistle2026-07-21
Hillary, we're so sorry to hear about your experience. We completely understand how disappointing and frustrating it is when the meals you were counting on don't arrive.
We took your concerns seriously, addressed this directly with our delivery partner for further investigation and made things right by issuing a full credit for the missed delivery. While we know that doesn't replace the meals you were expecting that week, we'll work to provide the reliable experience you expect from us moving forward. Thank you again for sharing your honest feedback.
No phone number, no response for help, they charged me almost $100 and no meals were received!
I m so upset with this company. I hadn't used them for years and recently rejoined. After the Special was over I needed to pause Delivery because I just couldn't afford it. It had been paused for about a month and on June 26, 2026 a charge of $91.95 was taken out of my account. Mind you, it was not a mistake on my end, with Thistle you "unlock" weeks that you want them to deliver, it's not automatic like some of the others where you physically have to cancel the week you don't want food. After that charge, no meals were delivered. I reached out no exaggeration seven times to their email and received an automated response each time that "they were on it". Nobody's reached out to me, nobody has helped me. They don't even have a phone number to call! The worst part now when I try to sign in it doesn't recognize my email. I believe that their software was hacked but at least reach out to your customers. I can't even get into my account to remove my credit card, how many times are they going to charge me? It's not like they're charging me and sending me the meals so I at least could eat them and suck it up until this gets fixed. I'm very disappointed in this company, they offer zero customer service, they have no phone number, they just don't care about their customers. You can also check them out on other review sites, they are known for terrible customer service and for things like this happening and no recourse. I want my refund and I want to be able to remove my credit card but I can't even sign in anymore.
Update: I received the same exact automated AI-generated reply as everyone else leaving their honest experience with Thistle. This is no help and my issue has not been resolved. I do not recommend this company.
Reply from Thistle2026-06-30
Thank you for sharing your experience. We're so sorry for everything you've been through. We can completely understand how upsetting it would be to be charged for an order you weren't expecting, not receive your meals, and then have such a difficult time getting the help you needed. That's incredibly frustrating, and it's not the experience we want anyone to have.
We're also sorry that it felt like no one was there to help. While we do offer phone support, it's clear we fell short in making sure you got the assistance you needed.
If you haven't already connected with us, we'd really appreciate the opportunity to make this right. Please reach out to us at thistle.co/contact or give us a call at 833-837-5662. Our team can review your account, help restore access if needed, investigate the charge, and work with you toward a resolution.
Thank you again for bringing this to our attention. We truly appreciate your feedback, and we're sorry we let you down.
Just cancelled. I found the food to be pretty tasteless. Tofu was always tough, chewy and without much flavor.
Stir fry dish had grated carrots and even after cooking I could taste the preservatives on the carrots.
I have tried 3 meals and my stomach has felt weird after each one.
Wouldn’t mind the cost if the food was worth eating. I will be composting the rest of my order.
Reply from Thistle2026-06-21
I'm sorry to hear that some of the meals weren't to your liking or taste, Bonita. We always appreciate and encourage customer feedback on our meals. You can rate and provide feedback for our meals on your Feedback page. Our culinary team assesses these ratings to help determine if they should continue to keep the meal in rotation on the menu. Thank you again for your honest feedback. It helps us improve!
A
Alyse美国 · 1 review · Experienced 2026-06-18 ·
★★★★★
Pass
The food is really expensive for just being salads. The customer service is horrible. I changed my address and they still sent the food to my old address and then told me I did the one time address change, but I saw no difference between forms. If you try to skip a week they send you daily emails to un-skip it… super obnoxious. I love the health benefits but there’s not much variety.
Reply from Thistle2026-06-19
Thanks for sharing your honest feedback, Alyse. We are sorry to hear of your recent experience and are more than happy to pass this along to our team regarding the repetitive meals for careful consideration. Currently, we rotate our menu weekly and seasonally to avoid burnout and keep things new. We truly appreciate the time taken to give us an honest review. If you have any other questions or any unaddressed concerns, please feel free to reach out to us at Thistle.co/contact.
Really disappointed. I enjoyed the quality of the foods - particularly the fresh salads - but delivery and support was untenable.
I had clear delivery instructions in my profile. I had to file four separate complaints about delivery instructions not being followed, in ways that left my food unsafe (like dropping the bags in front of my gate, with no attempt to buzz my unit). Despite repeated attempts to have instructions followed, I had to cancel my subscription. I live on the South Side of Chicago, and I’m also concerned that the quality of their delivery service might differ based on neighborhood.
The buzzer on my unit directly goes to my cell phone - several times they tried to tell me the driver had attempted to deliver (but I had no missed calls). Furthermore, I happened to be in my car leaving for work when I saw one driver pull up, drop the bag off in front of the street, and drive off.
Reply from Thistle2026-06-16
Thistle is meant to be simple, convenient, and enjoyable, we apologize we didn't hold up to this standard, Danya. Please know that your feedback is being reviewed by the appropriate teams. We've already issued a refund and worked with our delivery team. If you have any unaddressed concerns, please reach out to Thistle.co/contact and one of our support specialists will take care of you. We truly appreciate you letting us know of your experience and hope we can turn this around. Thank you again for the time taken in providing your honest feedback.
M
Michelle美国 · 5 reviews · Experienced 2026-04-30 ·
★★★★★
Missing half of my paid order, delivery bag smelled of stale tobacco smoke, small portions and boring repetitive meals year after year
I used Thistle when I was in California and then moved. When Thistle arrived in my new area I decided to give them one last try. First delivery week I had horrible issues. I received my first delivery just fine but on Thursday morning when the rest of my meals were supposed to arrive, I received a bag with half of my order! They didn't even bother to give me what I paid for. Now I don't have food for Friday! The bag WREACKED like the worst stale ciggarette smoke you'd ever smell and now my apartment stinks! I didn't get a delivery notification either. I'm so angry, I'm done with them! I thought after all these years they would have finally added new meals but these are the exact same meals that I was ordering 4 years ago! It's BS. I'm always feeling hungry after the meal too so I share the sentiment others have, that the meals are too small. The vegan options should have more protein, too. A handful of beans IF that, seriously?
Reply from Thistle2026-05-01
We are so sorry to hear about your recent delivery experience, Michelle. We wanted to let you know we have reached out directly with a refund. Thanks again for the time taken in providing your honest feedback. Our menu does rotate each week and each season to keep things new and fresh. We apologize if the experience felt repetitive. Our vegan meals consist of protein-rich superfoods and complete protein sources (which have all nine essential amino acids our bodies can’t produce on their own) like tofu, pea protein, quinoa, buckwheat, chia, & hemp seed, as well as legumes, nuts, and plenty of leafy greens to make sure you’re getting everything you need and then some. We appreciate your honest feedback and hope you'll give us the chance to turn your experience around in the future, Michelle
I have to agree with many of the complaints with Thistle. While I have been a customer for awhile the problems with deliveries have become too much. I’m also not a fan of the meal repetition. It has gotten boring. Additionally while customer service is pleasant and respond quickly…they never fix the problem, they just throw credits at it. I’m writing this as I wait (again) for my delivery. I’ve already canceled my subscription. Really disappointed. Can’t wait for the AI generated apology.
See? They wrote the same exact thing to me as they have to everyone else. Thistle has no intention of fixing the delivery issue. They throw credits to your account and that’s the extent of their problem solving. I wish them the best…I won’t be back.
Reply from Thistle2026-04-07
Thank you for sharing your experience, Jeanine. Thistle is meant to be simple, convenient, and enjoyable. We truly apologize we didn't hold up to this standard. Please know that your feedback is valuable and is being reviewed carefully by our appropriate teams. We've already issued a refund and worked with our delivery team. We are sorry to hear the experience felt repetitive. We rotate our menu items each week and have new meals each season to avoid repetition. We’re more than happy to pass this feedback along to our culinary team for careful consideration. We truly appreciate the time taken in giving us an honest review and hope you'll give us the chance in the future to turn your experience around.
c
customer美国 · 4 reviews · Experienced 2026-03-21 ·
★★★★★
Meals are healthy...but they only fill…
Meals are healthy...but they only fill 1/4 of the box, and your meal is about 6 bite's worth of "food" this is not enough food for ANYONE. 500 calories per salad? But they are not actually 500, more like 300 calories PER MEAL. Use your brains here people AVOID THIS SCAM!
Reply from Thistle2026-04-02
Thank you for bringing this to our attention. Thistle is meant to be simple, convenient, and enjoyable, we apologize that we didn't hold up to this standard. Please know that your feedback is being reviewed by the appropriate teams. If you have any unaddressed concerns, please reach out to Thistle.co/contact and one of our support specialists will take care of you. We truly appreciate you letting us know of your experience, and hope we can turn this around. Thank you again for the time taken in providing your honest feedback. It helps us improve!
S
SASeweb美国 · 14 reviews · Experienced 2026-03-24 ·
★★★★★
👌💯 Delicious health foods 
Very satisfied.
Quality food in great proportion. I highly recommend.
👍👍⭐️⭐️⭐️⭐️⭐️
Planning a Conveniently Healthy Diet Going Forward
During a health recovery recently, I was gifted some meals and snacks from Thistle Co. I deeply appreciated the healthy, high protein salads and unique snacks. I was impressed with the unique flavors and creative and tasty plant based proteins. I can really appreciate the convenience of eating a variety of health enhancing meals and satisfying my sweet tooth with low glycemic desserts that satisfies the craving of a special treat!
I definitely have a peaked interest in budgeting this service going into the new year!
The do not manage their deliveries with competent people. The bags are mangled and when reported...nothing is addressed. The delivery person for the company places the bags in places other than what was specified. You report it and AI answers and the issue is never addressed. What's the point of quality if the service is not.
Reply from Thistle2026-03-03
Thistle is meant to be simple, convenient, and enjoyable, we apologize we didn't hold up to this standard, Samuel. Please know that your feedback is being reviewed by the appropriate teams. If you have any unaddressed concerns, please reach out to Thistle.co/contact and one of our in-house live support specialists will take care of you. We truly appreciate you letting us know of your experience and hope we can turn this around. Thank you again for the time taken in providing your honest feedback.
K
Kelly Winters美国 · 2 reviews · Experienced 2026-01-22 ·
★★★★★
Horrible
Horrible. The worst I have tried.
Missing Meals, Spoiled Food, and it was attempted to eat same day as delivery, but it was inedible. Out of stock items replaced without informing you prior to make a decision.
Reply from Thistle2026-01-22
Thank you for bringing this to our attention, Kelly. We are so sorry to hear about your recent delivery experience. Thistle is meant to be simple and convenient and we are saddened to hear we did not meet the mark. Please reach out to us at thistle.co/contact so we can help make things right. We look forward to turning your experience around and appreciate your honest feedback shared here. It helps us improve!
D
Don Lagerberg美国 · 3 reviews · Experienced 2026-01-05 ·
★★★★★
Quality and Variety
Consistet quality and variety in meals. Reliable delivery. Conveniently packaged.
J
Jk美国 · 3 reviews · Experienced 2026-01-07 ·
★★★★★
Thistle for over a year…
I’ve been using Thistle for over a year and it has made eating healthy so much easier. With working full time and caregiving for elderly parents, I have little time to cook like I use to and little time to care for myself. Things had to change.
Thistle has helped me achieve at least part of that goal. I like their salads. Yes, sometime it gets a little old but if I skip for a week or two, I miss the access to easy healthy eating. Sometimes I supplement the meals with my own protein (nuts, seeds, shrimp, sardines etc)
I truly appreciate the accommodation to my peanut allergy although I do miss their pad thai meal a lot
Desserts are good. Dinner meals are good as long as they don’t involve non-Asian pasta.
I’m not a juice or breakfast person so can’t comment on them.
I’ve recommended them to friends. However, they got tired of the salads so I may be an anomaly.
M
Mary美国 · 2 reviews · Experienced 2026-01-07 ·
★★★★★
The meals have been really good and…
The meals have been really good and fresh. I love that they collect the used bags and ice packs on the next delivery.
I love that Thistle's food is actually all GOOD for you - real vegetables, real proteins, and tasty and not-too-sweet sauces (trying to avoid all the sneaky sugar!). Even the desserts feel like a big step above anything else I might eat as a treat - and they are delicious. I often add some extra protein to my mains, but at least they've done all of the rest of the chopping and cooking for me. When we're too busy and tired to cook, I can at least feel good about what we're putting in our bodies.
Just wish there was an alternative to the plastic containers...
T
Tracey美国 · 2 reviews · Experienced 2026-01-07 ·
★★★★★
Let me start by saying the food is…
Let me start by saying the food is amazing, I was very skeptical but I love it! Here is the big but, it’s a week long food program and the food expires on Thursday?! I’m trying to figure out how to order so I have food all week. Plus, I would like to change things on my order and I’ve had difficulty in doing so.
I started Thistle meal delivery a few months ago. I am BLOWN AWAY by the food. The quality, variety, and flavor are truly amazing. I never thought a meal delivery service could be this good. I'm so grateful the meals are vegan, yet still provide sufficient protein. It has truly made it so much easier for me to eat healthier at home (I lack the time to cook for myself most weeknights). I also love that the delivery bags and large ice packs can be returned to Thistle for re-use; it would be awesome if they figured out a way to re-use or do away with the smaller ice packs that can't be returned. Most of my deliveries have gone smoothly, although one delivery arrived earlier than the regular delivery window unexpectedly (this isn't ideal for me because I live in a condo and prefer that food isn't left outside); hopefully it was a one-time occurrence.
I love Thistle!! We do not have many healthy “fast food” options near me, so Thistle has been amazing!! I really enjoy all the options and flavors in the meals and the snacks and desserts are delicious too!! I highly recommend!
