Thistle (www.thistle.co) has a 3.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
K
K Cumming美国 · 1 review · Experienced 2026-01-08 ·
★★★★★
They refuse to issue refunds
I paused my account and then saw it still processed the delivery and I tried to cancel my subscription days before delivery. I received the meal and it is the smallest thing you have ever seen and the noodles in the meal here so hard! I reached out to customer service and they are adamant about not providing a refund. Will NOT be using this service again, beware!
Reply from Thistle2026-01-08
Thank you for reaching out, K. We’re sorry for the frustration and appreciate you sharing your experience. We understand how upsetting it is to receive a delivery you weren’t expecting.
When we looked into this, the pause was placed after our weekly cutoff, which is why the order was still processed. That said, we hear your feedback on the meal quality and portion size, and we know that added to the disappointment.
If you have not already done so, please reach out to our support team for any unresolved issues. We truly value your honest feedback, it helps us improve!
So far so good! I've only had for one order so far but the food was tasty and nutritionally balanced. It's nice to not have to worry about cooking or shopping.
J
John “VOdude” Barrow美国 · 2 reviews · Experienced 2026-01-08 ·
★★★★★
The food is absolutely delicious
The food is absolutely delicious. I'm on my first few deliveries. And when you look at the ingredients- no garbage. In fact, above and beyond healthy and fresh ingredients. It's almost like...they care. Is that possible? ha
Two failed delivery attempts so far. Very odd delivery times. Was not able to take advantage of the 50% off promo and other credits, and now the next couple delivery food options do not look appealing and will be full price. Completely ruined the start of my New Year’s resolution of healthy eating with convenience. Could’ve and should’ve gone with another service.
Reply from Thistle2026-01-09
Hi Garren, we’re really sorry about the rough start and understand how frustrating this must be, especially when you were counting on our meals to kick off the new year. Failed delivery attempts and missed promos are not the experience we want for anyone.
Our team has reached out to help address the delivery and promo concerns for a resolution, and we truly hope we can still turn this around and support your healthy-eating goals moving forward.
Thank you for your honest feedback, it helps us improve!
I am so glad I decided to go with this subscription. I have tried several others, but the quality, freshness, and taste of these meals is superb! Every time I have a meal I feel I am doing something great for my body. The ingredients are fresh and the flavor combinations are innovative and delicious! I also appreciate that they reuse the delivery bags. I am so pleased and will continue with Thistle.
D
Donna Radcliffe英国 · 1 review · Experienced 2025-11-24 ·
★★★★★
Company arrived on time to fit boiler
Company arrived on time to fit boiler, Very tidy work and explained everything
J
Jim Bowers美国 · 1 review · Experienced 2025-07-16 ·
★★★★★
I just started the plan this week
I just started the plan this week. The food was fresh and delicious, far exceeding my expectations. The portions are filling but just right and not excessive. Although I am not dieting, I would guess that this plan would be very good for those interested in dieting for weight loss. The delivery was as promised. I would highly recommend this service!
I stayed at Thistle Bloomsbury and it was a great stay with a lovely fresh breakfast. It got off to a good start with the reception staff member, Genevieve, welcoming us with a smile and a chat. Yes she went through the information and gave us our keys but it always makes a difference. Once in our room we had two beds, a sofa and a comfortable chair. Vitally, the fan was working as it was super hot outside. Breakfast staff were equally helpful with lots of choices from berries and yogurt to a full English. Our day got off to a great start. Thank you.
There is much to love and a few dislikes, but overall I'm happy with Thistle. Pros: unlike other greenwashed meal kits, Thistle is ALL organic (at least I think LOL), reasonably priced (I was ordering kits from Green Chef for same cost per person, but still had to do the cooking and some prep and only veggies were organic, Green Chef charges extra for organic meat which wasn't always an option, their tofu, seasonings/sauces and other items like tortillas were always conventional, yuck, that's why I switched to Thistle), I feel great that they reuse ice packs and bags, meals generally taste great
Cons: I don't order every week because eventually the meals do start tasting the same, they use Rice Bran oil (better than vegetable oil or soybean but not nearly as good as avocado or olive oil), their website is not super easy to navigate, delivery times change at the last minute (but I understand it's tricky to make fresh food and have local deliveries on an exact schedule when I live over an hour away with lots of traffic between me and their kitchen), many times the amount of sauce/dressing is not enough
I really love the pink sauerkraut and the cilantro seasoning as well as dressings. I also love the teriyaki and sesame seasoning and dressings. Another favorite is the chai seed morning smoothies they help with energy and digestion
The food is good but almost all main course dishes, no matter the variety of ingredients, taste the same. This seems to be because GARLIC is in every single dish and/or sauce. I personally can not eat garlic without feeling bad afterward. Thistle, please diversify your seasoning! Garlic is not necessary to make a dish delicious.
Reply from Thistle2025-06-13
Thank you so much for taking the time to share your honest feedback with us. We are so happy knowing Thistle's services have been helpful during the busy work week though, we’re saddened to hear some of our meals did not align with your taste preferences. Please feel free to reach out to us at Thistle.co/contact with any other questions you may have. Thanks again for your honest review. It truly helps us improve!
C
Carol Bollard美国 · 4 reviews · Experienced 2025-02-13 ·
★★★★★
Never an Issue They Didn't Happily Resolve
I have never had a problem with Thistle. If there is an issue, they correct it right away. Customer service is great, and I really enjoy using a place that doesn't send my food in gigantic boxes for the recycling bin. My only wish is that they would make some meals that have no oil or barely any oil. I eat whole foods, plant-based, and try to avoid oil. I cook this way every day. It is possible to make great dressings without oil. Tahini, cashews, and sunflower seeds are all great bases for oil-free dressing.
M
Mae Pickrel美国 · 1 review · Experienced 2025-06-12 ·
★★★★★
Best choice ever
One of the best decisions I have made for myself. The diversity of nutrition and quality of food is exceptional. Delivery is predictable and accurate. And the subscription is extremely flexible. Absolutely no notes! I am planning to move to southwest Colorado soon, and I am just hoping Thistle will expand their coverage area so I can take this habit with me.
Reply from Thistle2025-06-16
Thank you so much for your amazing review, Mae! We're honored to be part of your wellness journey and so glad to hear how much you’re enjoying the meals and flexibility. We're always looking to expand and hope to be in Colorado in the future, so you can keep the Thistle habit going in your new home. Wishing you all the best with your move!
I love Thistle. Life has been insanely busy lately so I started buying thistle to make my days easier. The food has been delicious! It’s always fresh, the ingredients are great quality. Delivery has been smooth too, usually I just do Monday deliveries but I’ve had a few on Thursdays as well. I have zero complaints.
E
ELIZABETH SCALZO美国 · 16 reviews · Experienced 2025-06-12 ·
★★★★★
I love Thistle for the healthy meals…
I love Thistle for the healthy meals they deliver. They are just the right size, not too big but enough to keep you full. I know that I get more vegetables through them than I would eat on my own. And they are so delicious, more than any other service I have tried. Another big plus is that there is so little waste. Delivery bags are returned for reuse. All the boxes can be washed for recycling. Now that some of their meals have meat, I would recommend them to anyone. Give them a try!
Reply from Thistle2025-06-16
Thank you so much for an awesome review, Elizabeth! We're so glad our meals help you stay healthy, satisfied, and full of fresh veggies—and that you’ve noticed our efforts to reduce waste. We’re excited to offer options for every lifestyle, and we’re grateful to have you in the Thistle community! 💚
G
Gina美国 · 4 reviews · Experienced 2025-06-12 ·
★★★★★
I LOVE Thistle!
I LOVE Thistle!! So very much. They are fantastic in taste, service, and customer care. I even order their food for retreat! FIVE STAR!
Reply from Thistle2025-06-16
We love you back, Gina! We truly appreciate the incredible support and look forward to serving you many more healthy and delicious meals 💚️
I’ve always had great service with Thistle, the food is very tasty and quite healthy. I like their delivery schedule and if you need to travel, it’s pretty easy to pause or shut off right from the website.
L
Lucas美国 · 1 review · Experienced 2025-06-13 ·
★★★★★
1yr in & Still Love it, STOP SINGLE USE PLASTIC!
I love the twice a week delivery. I love the healthy, nutritious food. It saves me money by keeping me from wasting cash at the supermarket. They could upgrade to better insulated delivery bags with better ice packs. If thistle didn’t deliver to my house at 2am, there would be much more spoilage. Cook unity has much higher quality of both. I also HATE THE PLASTIC!!!!!!!!!!!!!!!!!! COMPOSTABLE PACKAGING PLEASE?!? I could go buy Trader Joe’s salads with the same plastic for HALF the cost. The meal selections are somewhat repetitive and the selection doesn’t compare to other companies like Cook Unity or Factor. Hoping Thistle eventually goes 100% Organic to avoid pesticide residue but only time will tell. All in All this is a great company with great customer service. The meals are what they say and they help me eat vegan and healthy 5 days a week. The weekends are my guilty pleasure. Thanks Thistle! 😘
A
AWai美国 · 1 review · Experienced 2025-06-13 ·
★★★★★
Great at first, now less variety.
At first, I was very excited to try Thistle. In general, very satisfied with the convenience and delivery. The meals have ranged from a solid 3/5 to 5/5. However, I've noticed a general decline in the variety and quality of
meals over time. This may be due to changing seasonal menu or change of regulations, but at this point every week is largely the same and not particularly inspiring. Owing to the lack of variety, I'm finding it very difficult to make my selection worth the price and I don't think I will continue my service for much longer.
J
Jackie美国 · 1 review · Experienced 2025-06-13 ·
★★★★★
So far so good
So far so good, I've liked 6 out of 8 meals. I do wish they had more choices though, I didn't order an entire week because I wasn't thrilled with the menu.
