Toluna

Hi, Thank you for your lovely review — we truly appreciate it! 😊 It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers. We’re grateful to have you with us! Best, Toluna Team

Hi, Thank you for your lovely review — we truly appreciate it! 😊 It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers. We’re grateful to have you with us! Best, Toluna Team

Hi, Thank you for your lovely review — we truly appreciate it! 😊 It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers. We’re grateful to have you with us! Best, Toluna Team

I am sorry for the problems you have encountered, and I would like to have more information on this so that I can identify your account and help you. If you would like to discuss your specific experience further, I would be very happy to analyse your profile in more depth. I kindly invite you to send a new ticket to https://www.toluna.com/contact-us with the subject line 'Trustpilot review - Follow up' so that I can personally assist you. Kindly note that in case you feel that the initial automated response doesn't address your inquiry for the Type/Subtype of Issue selected, please note that simply responding to that email will ensure a support representative will look into your request as soon as possible. Cordially, Jordan

Hi, Thank you for your lovely review — we truly appreciate it! 😊 It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers. We’re grateful to have you with us! Best, Toluna Team

Hi, Thank you for your lovely review — we truly appreciate it! 😊 It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers. We’re grateful to have you with us! Best, Toluna Team

Hi, Thank you for your lovely review — we truly appreciate it! 😊 It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers. We’re grateful to have you with us! Best, Toluna Team

Hello, Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better. Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification. Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached. Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve! Sincerely, Toluna Team

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world! If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊 Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help! Warmest wishes, Jordan

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna! If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help! Warmest wishes, Jordan

Hello, Thank you for your amazing review. We are delighted to hear such positive words from a loyal Toluna influencer like yourself! We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come! Best wishes, Toluna Team

Hello, Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better. Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification. Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached. Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve! Sincerely, Toluna Team

Hi, Thank you for your feedback. We completely understand your point. When you're just getting started and have only completed one survey, it can be difficult to form a strong opinion about the platform. As you continue participating, you'll have access to more surveys, community activities, and opportunities to earn points and redeem rewards. We hope that, over time, your experience will give you a better sense of everything Toluna has to offer. Thank you for giving us a try, and we appreciate you taking the time to share your initial impressions. If you ever need assistance or have any questions, our team is always happy to help via https://www.toluna.com/contact-us. Kind regards, Toluna Team

Hello, Thank you for your amazing review. We are delighted to hear such positive words from a loyal Toluna influencer like yourself! We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come! Best wishes, Toluna Team

Hello, Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better. Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification. Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached. Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve! Sincerely, Toluna Team

Hello, Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback. You can find us at https://www.toluna.com/contact-us anytime you have a question! Kind regards, Toluna Team

Hello, Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better. Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification. Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached. Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve! Sincerely, Toluna Team

Hello, Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback. You can find us at https://www.toluna.com/contact-us anytime you have a question! Kind regards, Toluna Team

Hello, Thank you for taking the time to review our platform! Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna! Looking forward to hearing from you, Toluna Team

Hello, We're sorry to hear that you've been unable to complete surveys since signing up. We understand how frustrating this must be. We'd appreciate the opportunity to investigate this for you. Please contact us via our support form with the subject "Trustpilot Review - follow up" and include some additional details about the issue you are experiencing so we can look into it further. Best regards, The Toluna Team