Toluna (www.toluna.com) has a 4.1 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 78% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
What people say
T
Terry Ross · 8 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
There needs to be new surveys and not…
There needs to be new surveys and not the same old ones all other sites have. Nothing interesting or new. I want surveys other people will not do because it's to personal. We all know surveys help pass time and know one does surveys for the pennies they pay.
Reply from Toluna2026-08-07
Hi,
Thank you for your feedback.
We're sorry to hear that the surveys available to you have not felt particularly interesting or different from those offered on other platforms.
The surveys we provide are created by a wide range of research clients, and the topics available can vary depending on current research needs and your profile. While some studies may cover familiar subjects, we are continually working to bring a diverse range of survey opportunities to our members.
We appreciate your comments and understand the importance of keeping survey content engaging and varied. Feedback like yours helps us better understand what our members are looking for. If you ever need assistance or have any questions, our team is always happy to help via https://www.toluna.com/contact-us
Thank you for being part of our community and for sharing your thoughts with us.
Kind regards,
Toluna Team
provides good reward points for the length of their surveys.
Reply from Toluna2026-08-07
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
I didn't have any problems doing surveys. But there surveys are hard to qualify for.
Reply from Toluna2026-08-07
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Not sure what has changed but the quality has dropped somewhat. Not what the site was, such a shame.
Reply from Toluna2026-08-07
Hi,
Thank you for your feedback.
We're sorry to hear that your recent experience has not lived up to the standard you previously enjoyed. We understand how disappointing it can be when a platform you've valued for a long time no longer feels the same.
We are constantly working to improve our surveys, rewards, and overall member experience, and feedback like yours helps us identify areas where we can do better.
We truly appreciate your continued support and hope that you'll see positive improvements in the future. If you ever need assistance or have any questions, our team is always happy to help via https://www.toluna.com/contact-us.
Kind regards,
Toluna Team
This is great survey paying app i have experienced.
Reply from Toluna2026-08-07
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
This survey platform is safe, reliable and trustworthy.
Reply from Toluna2026-08-07
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
It is very confusing to know if I have gave the points that is said I will get when I complete a survey.
Reply from Toluna2026-08-07
Hi,
Thank you for sharing your feedback.
We're sorry to hear that tracking survey rewards has been confusing. We understand how important it is to know whether the points promised for a survey have been credited to your account.
Please note that some surveys award points immediately, while others may require additional validation by the research client before the points are credited. In those cases, there can be a delay between completing the survey and receiving the reward.
You can review your points' history in your account to see recently credited points and completed transactions. If you ever believe that points for a specific survey are missing, our support team will be happy to investigate if you provide the survey ID and approximate completion date.
Thank you for your feedback. We are always looking for ways to make the survey and rewards experience clearer for our members.
Kind regards,
Toluna Team
Not many to share but when I do will let you know 😊
Reply from Toluna2026-08-07
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words from a loyal Toluna influencer like yourself!
We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Thank you for sharing your review,
We would like to be able to improve your experience and ensure that we are meeting all your expectations, and aim for the 5-star rating! Please do not hesitate to reach out to us at any time by filling a simple contact form at https://www.toluna.com/contact-us and we would be happy to help!
Sincerely,
Jordan
It like after an ages I got last night survey done else I am disqualified due to out of quota I have an old account I am not new I still get disqualified I didn't redemption any points till today date how this toluna works
Reply from Toluna2026-08-07
Hi,
Thank you for sharing your feedback.
We're sorry to hear that you've been experiencing frequent disqualifications and quota-full messages. We understand how frustrating it can be, especially as a long-standing member of our community.
Survey eligibility is determined by the specific requirements of each research study, and unfortunately, not every survey will be a match for every participant. In addition, some surveys may reach their target number of responses quickly, resulting in quota-full messages even for experienced members.
To improve your chances of qualifying, we recommend keeping your profile surveys up to date, as this helps us match you with opportunities that are more relevant to your demographics and interests.
We appreciate your continued participation and hope you'll soon have more successful survey experiences and be able to redeem your points for rewards. If you ever need assistance or have any questions, our team is always happy to help via https://www.toluna.com/contact-us.
Kind regards,
Hi,
Thank you for your lovely review — we truly appreciate it! 😊
It’s wonderful to hear that you’re enjoying the Toluna Influencers community and everything it offers.
We’re grateful to have you with us!
Best,
Toluna Team
K
Kim · 3 reviews · Verified · Experienced 2026-08-07 ·
★★★★★
Easy and simple to use
Reply from Toluna2026-08-07
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
This is a legit paying apps, been using it for years...
Thanks Toluna..
Reply from Toluna2026-08-07
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Toluna offers surveys I easily get qualify with, It's my number 1 survey app and they offer exciting rewards. More power toluna!
Reply from Toluna2026-08-07
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
The site it’s good and fun , but I’ve been having trouble collecting rewards completed and is kind of annoying when you complete 10 or 15 mins filling the survey and next you’re told that “we’re sorry but your profile don’t aply for the survey or it’s been already completed”
In general terms toluna is cool
Reply from Toluna2026-08-07
Hi,
Thank you for your feedback.
We're delighted to hear that you find Toluna enjoyable and fun to use overall.
At the same time, we understand your frustration when you spend time completing a survey only to find that you do not qualify or that the survey has already reached its quota. Survey eligibility and quotas are determined by the research clients, and unfortunately, participants may sometimes be screened out even after spending some time in a survey.
We know this can be disappointing, and we're continuously working with our partners to improve the survey experience for our members. Keeping your profile surveys up to date can also help us match you with more relevant opportunities.
Thank you for being part of our community and for sharing both the positive and challenging aspects of your experience. If you ever need assistance or have any questions, our team is always happy to help via https://www.toluna.com/contact-us.
Kind regards,
Toluna Team
