Hello Helene,
Thank you very much for sharing your review and we are sorry to hear about this disagreeable situation.
Whenever you encounter an inconvenience, we kindly recommend that you report it to our support teams at https://www.toluna.com/contact-us. Please make sure to share as many details as possible about your problem when submitting a ticket (survey IDs, screenshots,etc.) so that our team can quickly find a resolution! Please don't hesitate to get in touch, we'd love the opportunity to offer you a 5 star experience on Toluna!
Best,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
E
Evelyn Maketa · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
我给了4星
我给了 4 颗星,因为到目前为止我在注册时没有遇到任何问题,而且我一直收到来自托鲁纳的促销链接。
Toluna 回复2026-08-06
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
Hello,
Thank you for sharing your feedback.
We appreciate that you frequently receive survey invitations, but we understand how frustrating it can be when a survey is no longer available or you are not eligible to participate. Survey availability depends on factors such as participant quotas and target audience requirements, so some surveys may close before all invited members can complete them.
To improve your chances of receiving more suitable surveys, we recommend completing and keeping your Profile Surveys updated. This helps us send you surveys that better match your profile and increases your chances of qualifying and earning points.
Thank you for being part of Toluna and for helping us improve your experience.
Kind regards,
Toluna Team
A
Anna · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
调查信息已共享...
调查信息预先与时间估计共享。这是一个简单的过程。
Toluna 回复2026-08-06
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
I am sorry for the problems you have encountered, and I would like to have more information on this so that I can identify your account and help you.
If you would like to discuss your specific experience further, I would be very happy to analyse your profile in more depth. I kindly invite you to send a new ticket to https://www.toluna.com/contact-us with the subject line 'Trustpilot review - Follow up' so that I can personally assist you. Kindly note that in case you feel that the initial automated response doesn't address your inquiry for the Type/Subtype of Issue selected, please note that simply responding to that email will ensure a support representative will look into your request as soon as possible.
Cordially,
Jordan
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
T
Tom Flanagan · 写过 5 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
太长了,有些问题没有……
太长了,有些问题与我的问题无关。
Toluna 回复2026-08-06
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
S
Samantha · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
惊人的
非常简单快速的问题
Toluna 回复2026-08-06
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
O
One · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
刚刚开始
Toluna 回复2026-08-06
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
J
Jamie Acker · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
轻松进行调查
Toluna 回复2026-08-06
Thank you for your lovely and detailed review, we're thrilled to hear that you enjoy the Toluna Influencers Community and all the features we have on the site!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level :)
Best,
Toluna Team
t
topsy Ronke · 写过 3 条评价 · 已认证 · 体验于 2026-06-18 ·
★★★★★
我的付款有延迟
经过耐心等待,今天早上我刚刚收到付款,谢谢 Toluna
Toluna 回复2026-08-06
Hi,
Thank you for the update.
We're delighted to hear that you have now received your payment. We appreciate your patience and understanding while your reward was being processed.
We know that waiting longer than expected can be frustrating, and we're grateful that you took the time to let us know the payment has arrived successfully.
Thank you for being a valued member of our community, and we hope you continue to enjoy your experience with Toluna.
Kind regards,
Toluna Team