Thank you for your feedback.
We are sorry that your experience did not meet your expectations. That said, some of the points raised in your review appear to be based on a misunderstanding of our services.
Travel Advantage provides members with access to travel services at member-only rates. These rates are generally achieved by applying lower margins to wholesale travel prices, although prices may vary depending on destination, dates, availability, provider rules, taxes, service fees, promotional offers, and market conditions.
Thousands of customers have used our platform to access competitive travel rates and reduce the cost of their bookings. However, savings are not identical for every booking and depend on the trip selected, the timing of the search, availability, and external provider conditions.
The customer membership should not be confused with the independent reseller opportunity. The membership gives access to travel services, travel credits, loyalty points, and potential savings. The reseller opportunity is separate and allows eligible individuals to build an independent business. We do not guarantee earnings or results.
Members may cancel in accordance with our terms, and eligible refund requests can be made within 14 days of registration. Based on our records, we have not found a cancellation request associated with your account. Please contact our support team directly so we can verify your account and assist you properly.
As is often the case with haters, this review was posted from a profile created solely to defame us, without any basis in fact.
06/26/2026 : Thank you for sharing your information. We can confirm that this reviewer has never been registered with us as client or as Distributor. Maybe just one of these illegal competitor trying to scam people?
Travel Advantage is indeed a travel agency, legally registered in Europe as well as in the markets where registration is required. All information regarding our insurance and registrations is available on our website.
If we were only offering fake promotions and fake savings, how could we explain the many customers who spontaneously praise us here on Trustpilot, as well as on social media? Everyone can easily check the testimonials on our Facebook, Instagram, YouTube, and other pages.
If we were a scam, would we have been allowed to operate internationally for nearly 10 years without a single conviction or violation?
Thank you for this review from a hater who clearly has never looked at our offers or understood our business model.
We wish you the success you deserve.
Thank you for taking the time to share your feedback. We sincerely appreciate your loyalty as an Ambassador and Elite Turbo client since January 17, 2026, and for consistently honoring your monthly payments—a testament to your commitment to our platform.
We fully understand your frustration regarding the cruise booking challenges you encountered. While we regret any inconvenience caused, we want to clarify the operational constraints that impacted this case, which were beyond our control:
- Short Booking Window: Your reservation was made only 2 days before the sailing date, leaving no buffer for MSC Cruises to validate or confirm the booking on their end. Cruise lines typically require at least 5-7 business days for final confirmation, especially for last-minute bookings.
- Time Zone Challenges: The MSC office closes at 6:00 PM Portugal time (WEST), and your request was submitted close to this cutoff, further limiting our ability to secure confirmation.
Despite these challenges, our team acted immediately and proactively:
- Same-Day Resolution: Your case was escalated and addressed on the same day it was reported.
- We worked tirelessly to rebook your cruise and ensure the funds were transferred without delay.
- Continuous Follow-Up: Our support team remained in contact with you daily until the new reservation was fully confirmed.
We appreciate your satisfaction with our service reflected in your responses to our post-resolution survey regarding another ticket you sent us, where you rated:
- Extremely satisfied with the agent’s handling of your case.
- Satisfied with the resolution and overall support experience.
Given the steps we took to resolve your issue and the positive outcomes achieved despite these constraints, we kindly invite you to revisit your 2-star rating and consider updating it to reflect the resolution and the level of service you received.
Thank you for trusting MWR Life and Travel Advantage. If there’s anything else we can assist you with, please don’t hesitate to reach out.
