Dear Victoria,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing this experience has been.
We would like to clarify that the claim remains under review at this time. Our team is carefully evaluating the information and documentation provided to ensure the claim is assessed thoroughly and in accordance with the policy terms and conditions. We understand how important clarity and timely communication are during this process.
We value your loyalty as a returning customer and appreciate your patience while the review is ongoing. If you have additional documentation or would like to discuss the matter further, we encourage you to contact our claims team directly so we can assist you.
a
anonymous · 写过 2 条评价 · 已认证 · 体验于 2026-06-21 ·
★★★★★
匿名的
轻松查找和购买产品。 但我想保持匿名!
Travel Insured International 回复2026-07-28
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Thank you so much for taking the time to share your experience! We are thrilled to hear that our online registration was easy for you to navigate and understand.Providing instant, helpful support when you have questions or need to make additions to your trip is exactly what our team strives for. We also want to extend our deepest condolences for the loss in your family. During such a difficult time, the last thing you need is added stress, so we are incredibly glad to hear that your cancellation and refund process was handled quickly, smoothly, and with clear guidance on the necessary paperwork. Your feedback means the world to us, and we look forward to helping you with your future travels whenever you are ready!
Thank you for your positive feedback. Here is to more worry-free moments.
C
Carlos Rosa · 写过 2 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
到目前为止,这是一个简单的过程
到目前为止,这是一个简单的过程,还有待观察会发生什么
Travel Insured International 回复2026-07-23
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
知识渊博
Travel Insured International 回复2026-07-23
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
F
Frances · 写过 2 条评价 · 已认证 · 体验于 2025-07-31 ·
★★★★★
旅行时安心
该保险让您在度假时安心无忧,而且非常容易申请。
谢天谢地,我们不需要它,但总是带着它去度假!
Travel Insured International 回复2026-07-23
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind.
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, copy of review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Dear Kathleen Burd,
We’re sorry to hear about your experience and understand how upsetting and frustrating this situation must have been. We strive to communicate clearly and handle every claim with care and fairness, so we regret that your experience did not reflect those standards. We understand your disappointment with the claim decision; however, all claims are reviewed in accordance with the terms, conditions, and applicable provisions of the policy.
Thank you for the opportunity to address your concerns.
-Catherine
J
Jamillah · 写过 1 条评价 · 已认证 · 体验于 2026-03-04 ·
★★★★★
轻松出行
如果发生任何事情,我喜欢轻松购买旅行保险。我少了一件需要担心的事情。
Travel Insured International 回复2026-07-20
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
G
GTE · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·
★★★★★
我想它通过给予……来达到其目的。
我想它达到了它的目的,让我安心,以防万一发生什么事情。
Travel Insured International 回复2026-07-23
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind. Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
M
Mark · 写过 1 条评价 · 已认证 · 体验于 2025-08-22 ·
★★★★★
我们最终不需要你的……
我们最终不需要您的服务。但很高兴知道他们在那里。
Travel Insured International 回复2026-07-20
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
s
seb · 写过 4 条评价 · 已认证 · 体验于 2025-08-20 ·
★★★★★
很庆幸有旅行保险…
很高兴拥有旅行保险以备不时之需。庆幸的是这次不需要,但为了以防万一还是很高兴。
Travel Insured International 回复2026-07-20
Thank you for your positive feedback. Here is to more worry-free moments.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·
★★★★★
知识渊博且轻松
帮助我们的那位女士知识渊博,帮助我们完成了整个过程
Travel Insured International 回复2026-07-20
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
Dear Victoria,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing this experience has been.
We would like to clarify that the claim remains under review at this time. Our team is carefully evaluating the information and documentation provided to ensure the claim is assessed thoroughly and in accordance with the policy terms and conditions. We understand how important clarity and timely communication are during this process.
We value your loyalty as a returning customer and appreciate your patience while the review is ongoing. If you have additional documentation or would like to discuss the matter further, we encourage you to contact our claims team directly so we can assist you.
J
James Gray · 写过 7 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
价格好。
价格不错。
Travel Insured International 回复2026-07-20
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Dear Kenneth Yorgey,
We’re sorry to hear about your experience and the health challenges you are facing. We understand how frustrating the delays and requests for information must have been. We can confirm that this claim has now been resolved, and we appreciate your patience throughout the process.
Thank you for trusting Travel Insured International!
-Catherine
Thank you for sharing your experience. Our goal is to provide reliable coverage so you can book your trips with confidence. We look forward to serving you again whenever you are ready to plan your next vacation.