Trawick International（www.trawickinternational.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 100 条用户评价，属于金钱与保险分类，口碑良好。86% 的评价为 4 星及以上，9% 为 1 星；商家回复了 30% 的差评。数据最后更新于 2026-08-10。
我于 2026 年 5 月 24 日前往埃及开罗，搭乘汉莎航空于 5 月 25 日抵达。我的行李延误了 1 周，我要求索赔。特拉威克向我发送了上传索赔文件的网站，但该网站一直拒绝航空公司的索赔文件。 我会通过电子邮件发送有关此问题的信息，他们会不断将网站发回给我。 然后公司发了一封电子邮件，所以我上传了所有文件并将论文发送给他们。 从那时起，我没有收到任何回复，直到我收到一封电子邮件，说明他们取消了索赔，因为他们说没有收到我的消息。 我发现服务很差，我觉得我付出的代价和没有衣服的艰难，我感觉自己好像被欺骗了。
Thank you for the kind words! We’re glad you found the right balance of coverage and value. Safe travels! 💜
Thank you for the 5 stars! We’re so glad you found the right combination of value and coverage. We appreciate your support 💜
我已经使用 Trawick 好几年了。没有保险我不会旅行。客户服务很棒。喜欢能够在线快速获取报价。我总是能以优惠的价格满足我所有的旅行保险需求。
Thank you so much for your continued trust over the years! We’re thrilled to hear you continue to have great experiences with our customer service, pricing, and easy online quoting. We truly appreciate your loyalty 💜
Thank you for sharing! We’re so glad you had a great experience with us. We appreciate your support 💜
Thank you for sharing! We’re glad our team was able to respond quickly and provide the support you needed. We appreciate your trust in Trawick 💜
Thank you for sharing! We’re so glad our team was able to provide helpful support when you needed us 💜
Crystal对旅行计划非常了解，解释得很好，说得很清楚，并且非常耐心地解释个人计划。绝对是公司的一项资产。
Thank you so much for sharing! We’re thrilled to hear Crystal was able to provide such clear and knowledgeable support. We’re lucky to have her on our team, and we’ll be sure to share your kind words with her 💜
很棒的客户服务！玛丽非常友善、专业且高效。她回答了我所有的问题并很快解决了我的问题。我对收到的支持感到非常高兴。谢谢你，玛丽！
Mary is the best! We are so glad you had a great experience with her. Safe travels 💜
非常容易使用。 我的电脑上没有清晰的图片来验证总线等。需要更正。 我不得不尝试几次。
Thank you for the feedback! We’re glad the overall process was easy to use. We appreciate you pointing out the issue with document verification and will share this with our team as we continue improving the experience 💜
Thank you for sharing! We’re glad your claim was processed quickly and that payment reached you without delay. We appreciate you trusting Trawick 💜
我对特拉威克国际的经历感到非常失望。 我的行程延误索赔被拒绝，因为我认为延误计算不正确。特拉威克只测量了我抵达纽瓦克机场的延误时间，尽管纽瓦克不是我最初的目的地。我原来的行程是去费城，我会更早到达那里，并在下午 4:15–4:30 左右回家。 由于伦敦地铁罢工、交通严重拥堵、错过航班、重新预订，我被迫飞往纽瓦克。从伦敦飞往纽瓦克的替代航班也延误了，落地后我还有大约两个小时的车程回家。我到达最终目的地的总延误时间超过了六个小时，但这些事实并未反映在索赔决定中。 我对上诉程序同样感到失望。我的申诉于 6 月 11 日通过电子邮件提交，我立即收到确认已收到申诉。基于该确认，我有理由相信我的上诉正在接受审查。当我打电话时，一位代表告诉我审核可能需要长达 90 天的时间。然而，当我稍后再次致电时，另一位代表告诉我，上诉仅通过普通邮件接受，并且我的上诉从未得到审查。如果电子邮件申诉未被接受，他们不应发送确认电子邮件，让客户相信他们的申诉正在得到处理。 这导致了数月不必要的延误和极差的客户服务。我希望我的索赔得到公正的审查，并在整个上诉过程中进行清晰的沟通。不幸的是，我两者都没有收到。
易于搜索和了解条件
Thank you for the feedback! We’re glad the process made it easy to compare options and clearly understand your coverage 💜
Thank you for sharing! We’re glad the application process was simple, quick, and easy to complete from start to finish 💜
玛丽很快找到了我的保单，并将其通过电子邮件发送给我，以便我可以将其打印出来。她很友好而且很专业。谢谢。
Thank you for sharing! We’re glad Mary was able to help quickly and provide the friendly, professional service we strive for. We’ll be sure to share your kind words with her 💜
为 70 岁以上在美国的人提供现有保险
Thank you for sharing! We’re glad we could provide coverage that fit your specific needs and help make traveling to the U.S. a little easier 💜
网站很容易浏览。每个级别的旅行保护的好处都是显而易见的。额外的安心似乎很有价值！希望我永远不必提出索赔！
Thank you for the kind words! We’re glad we could make choosing coverage simple and help make travel planning feel a little easier. Wishing you smooth travels ahead and hopefully no need to file a claim 💜
这是我第二次使用特拉威克国际。易于使用，喜欢比较不同计划的能力。遮盖力很好，希望我不用用它😊
Love hearing that, thank you! We’re glad comparing plans was easy, and we hope your trip is smooth enough that you never need to use it 😊💜
客服聊天很快回答了我的问题并立即解决了问题！
Thank you for sharing! We’re glad our team could jump in quickly and get everything resolved for you right away. We’re always happy to help 💜
Thank you for the feedback! We’re glad the registration process was simple, clear, and easy to complete 💜
共 100 条符合条件的评价