TRIFOXBIKE is a renowned company（founders Jeff and Johnny started TRIFOX in 2008）committed to delivering premium carbon bicycles and top-notch cycling components, embodying innovation, quality, and reliability. Specializing in crafting high-end carbon ultra-light road bike frames, mountain hardtail & full suspension bike frames, gravel bike frames, as well as a diverse selection of carbon & aluminum wheels, forks, and handlebars, TRIFOXBIKE excels as a versatile bicycle manufacturer. Our journey embarked on a mission to provide cyclists worldwide with the cutting-edge technology of carbon fiber bike parts. At TRIFOXBIKE, we go beyond product sales; we enrich the cycling experience. Our carbon ultra-light road bike frames are meticulously designed for speed, agility, and endurance, meeting the rigorous standards of road cyclists. For the mountain enthusiasts, our full suspension mountain frames offer an optimal balance of durability and performance. Each frame, intricately engineered for peak performance, echoes our commitment to precision and quality. Our product range caters to cyclists of all skill levels. With a strong focus on customer satisfaction, we ensure that every component we produce, including carbon ultralight road bike frames, mountain hardtail & full suspension bike frames, and carbon & aluminum wheels, withstands the challenges of the most demanding rides. Our dedication lies in the production of lightweight carbon fiber bicycles and frames. By overseeing the entire manufacturing and marketing processes internally, we have streamlined operations, eliminating unnecessary intermediaries. This approach enables us to directly gather customer feedback and lower costs effectively. Our mission is to revolutionize perceptions around carbon bike frames, wheels, and cycling components by offering premium products at exceptionally fair prices. With innovative concepts and diverse growth strategies, TRIFOXBIKE has consistently expanded its presence and established itself as a prominent brand in the industry since its inception. The network of distributors continues to grow, underscoring our commitment to building an extensive dealer system to enhance global customer support.
Poor carbon quality, delamination and fracture of frame
Sadly i cannot in all honesty give this company a passing grade. I purchased their wheelset and X10 carbon frame. After about 1500km of normal light riding i noticed both a local weak spot and delamination in downtube, and a big crack right down the middle of the seattube where the frame was glued left side to right side (the seam is clearly visible and the crack propagates about 5cm right in the middle). I've had no response from the company to my mail but i very much dobut a warranty is possible from what i see online (saying it's due to crash etc.). The frame did come a bit rough out of the box but it's to be expected for the price, however structural issues, thats another thing entirely. Blemishes and light sanding of carbon to make bearings etc. sit smooth i don't mind, issues that can snap the frame while i'm riding at speed that i cannot accept. It's a shame but i wasted 400€
I wasn't familiar with the Trifox brand... I was looking for a new frame compatible with my body measurements... After a lot of research, this frame was perfect for me, even though I was honestly in love with the X8QR... Even my biomechanics expert was satisfied with the parameters... The measurements were perfect... I also checked the various reviews of the frame on various social media... Everywhere this bike was described very accurately with positive reviews... So I decided to buy it... Even the reviews in my country (Italy) were positive... Now I'm using this Trifox X16 and I've noticed that it's a versatile and responsive bike on undulating paths and uphills, comfortable and ready for any reaction. It makes you understand a precise difference!! That the problem is you and not the bike!! Because you're too fat...!! I highly recommend buying it for the quality; Then, with a price like that, you'll be even more convinced... I'm honestly thinking about buying another one... I'm evaluating an X8TA and X10TA Aero frame just for the pleasure of seeing it in the garage while I use my X16 😀.... Trust me!! Buy directly on the TRIFOX website and you'll save money; at least $100 compared to other sales channels like AliExpress...Thanks Trifox..
I ordered a part from them back in May 2025. I have as of February 2026 not received this part.
Got hold of them once in August and they stated item was on backorder. Never an update or courtesy email. Total ripoff.
the first frame was lost during shipping. After several emails went unanswered, I transferred the matter to PayPal for the purpose of re-processing it. Trifox then responded and sent the frame again. It arrived. A slight price reduction was also agreed upon because all of the trouble I had. That was in mid-2025. Today, after six months and more emails, I haven't received a refund, nor have the emails been answered. I haven't received a reasonable invoice yet. The frame is fine so far, but the processing when problems arise isn't customer-friendly, to put it politely. Deleting the review on the homepage isn't a solution either, or is it Trifox?
Trifox X16 frameset delivered to Australia. Ordered on the 20th September, arrived 4th November so not express post. Frame was well packed and undamaged. First impressions are very positive. paintwork very good and seatpost now has a rough texture where inserted into seat tube, so no slippage. The brake cable guide appeared to be at correct angle into frame and internal finish looked very neat. Early days, but pleased to report local bike shop built up in a day with no problems.
Avoid Trifox Bikes at all costs! I ordered a fork from them over a month ago, and to date, it still hasn't shipped. Their website continues to show the order status as 'processing,' despite numerous attempts to contact them via email, WhatsApp, and even through PayPal's dispute resolution process. Each and every attempt at communication has been completely ignored.
Trifox Bikes clearly doesn't value customer service, transparency, or basic business ethics. Save yourself the frustration, wasted time, and money—buy your bike components from a reputable supplier instead. This experience has been nothing short of infuriating. Stay far away from this company!
One year ago (jan 2023) I ordered a bike frame. The order was lost during delivery. Until now, Trifox didn't refund or pay... I started a dossier at our national ombuds service... After more than 100 mails and letters, they still not answer. So not to be thrusted.
TRIFOXBIKE 回复2024-07-31
We are deeply sorry to hear about the challenges you've faced with your lost bike frame order from January 2023 and the subsequent lack of response. Our customer service colleagues are also following up on your issue, and your last email to DPD told you that the amount has been returned to us, but our logistics department has not received the relevant refund, nor has it received your feedback. If you need help, please feel free to contact us, we will do our best to help you! Thank you for bringing this to our attention.
Brought a MTB frame with a 2 year warranty. Well after one year the bottom bracket drive side shim fell out.
I contacted them, sent pictures and they ignored me. If you choose to buy from them. I hope you are luckier than me
TRIFOXBIKE 回复2024-07-31
On behalf of TRIFOX customer service, I apologize to you! The reason for not replying to you may be that the email was mistakenly sent to the spam folder. If possible, please give us another chance to help you solve the problem!
I have bought a teifox X18 frame from aliexpress for circa usd 800 on December 2022. I have assembled professionally and stsrt using it in january 2023. I have used the bike for about 600 miles or 1000km and a huge crack appeared in top part of the frame out of nowhere. I have contacted the seller, provided 30 photos and several minutes of detailed videos all for nothing. They mentioned that a crash might have caused the crack and they could not provide warranty. Besides the huge manufacturing fail, there is not a single scratch on the bike. I do not recommend Trifox as a brand, beware!
High quality product with great weight-price ratio. The only drawback is that it took more than a month to arrive and the company that is in charge of the transport is Seur, so in the end I had to go look for it at an establishment, although I had previously paid no more and no less than €17 in expenses. shipping!!!
Even so, I am happy with the purchase because of its quality and that is why I give it five stars.
TRIFOXBIKE 回复2024-07-31
Thank you for letting us know! We will optimize the transportation issues in the future!
Hope the handlebars can bring you a better experience! Enjoy riding🌟
I bought a handlebar a few months ago. The package arrived damaged so the handlebar was scratched. I contact with the customer team to ensure if that could jeopardize the quality of the product. They ensure me that It should not have consequences in the product, besides they offered me a 10$ refund per the inconvenience. The refund never came, and even they don't respond my messages. I'm not going to judge the product so that It probably reaches the standards, but the delivery and the customer care can be better from my experience.
Super light weight
Good paint
Good geometry
100% overall 💯💯
TRIFOXBIKE 回复2024-07-31
Your 100% overall satisfaction rating means a lot to us! Thank you for sharing your positive feedback; we are thrilled to have met your expectations. Enjoy your product to the fullest!
My experience in my TRIFOX X16 speedster is so good this frame is so reliable,light weight and super stiffer. I recommend also to the begginers cyclist and also to plan upgrade there frames i recommend this product because is good price and super good quality im using my frame almost 2 years from now. Thank you trifox.. keep it up and God bless you..
Beware. I ordered a set of carbon wheels for my TT/Tri bike. On the face of it they looked good value and they advertised the wheels with an external rim width of either 23mm or 25mm. I ordered the 23mm wheels as I have very limited brake clearance on my bike; not an uncommon problem with TT and Tri bikes. Firstly they sent me the wrong wheels. When I emailed them they eventually responded that 23mm and 25mm tyres fit all of their wheels!! They completely misunderstood the issue. When I finally managed to get them to understand the problem they agreed to send me the wheels I had ordered but asked me to resell their wheels and they were going to charge me!! I declined their offer and eventually they agreed to a refund given that they hadn’t actually got 23mm wheels and we’re going to get them manufactured but couldn’t tell me how long this would take. They want me to send the wheels back at my expense and they stipulate that they take no responsibility for loss or damage. The upshot is that I risk losing my money and being substantially out of pocket. I decided to cut my losses, keep the wheels and try to sell them on. Shame really as they’re not bad wheels for the money. So beware that if you have a problem the after sales service and customer care is not what it should be.
After using it for about half a year I have to say that it behaves very well on all terrains and in all conditions.
It is a super rigid frame that you do not lose any power when you pedal and it also has a good price
The frame fire. It's lightweight and stiff. Very good suspension one that I ever bought. Won't hold you back.The only problem I met was that the frame didn't come with thru screws and axle. Anywhere, I still love itself.
I bought a full suspension MTB frame from this site last month. It really amazing with it's outstanding quality.Good geometry design. It worth the money anywhere. I would like to recommend to my friends for sure.
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