企业入驻搜索写评价分类关于
简体中文English
电子与科技

Twigby Mobile

100 条评价

4.9100 条评价
写评价

关于 Twigby Mobile

数据更新
网站
www.twigby.com
分类
电子与科技
所在地
United States · Murfreesboro
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(3/3 条)
是 Twigby Mobile 的所有者? 免费认领此主页,验证后即可回复客户评价。

Twigby Mobile靠谱吗?

Twigby Mobile(www.twigby.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

L
Lynn Peterson · 写过 3 条评价 · 体验于 2026-07-23 ·

罗宾非常乐于助人而且很有耐心。

罗宾对我非常耐心,引导我完成整个过程,直到我找到正确的信息。 Twigby 的客户服务是首屈一指的! 很棒的团体。

Twigby Mobile 回复2026-07-24

We're thrilled to hear that you felt supported throughout the entire process and that our team was able to help you find the information you needed. Providing patient, thorough, and exceptional customer service is always our goal. We truly appreciate your kind words and are grateful to have you as part of the Twigby family!

J
Jeffrey Hailey · 写过 1 条评价 · 体验于 2026-07-24 ·

订购新手机 斯科特正在玩游戏

Twigby Mobile 回复2026-07-25

We're delighted to hear that the team provided such great service while helping you order your new phone. We'll be sure to pass along your kind words. Thanks for choosing Twigby, and we hope you enjoy your new phone!

l
larry Jipson · 写过 2 条评价 · 体验于 2026-07-22 ·

非常有耐心和乐于助人!

Twigby Mobile 回复2026-07-24

Thank you for your kind words! We're delighted to hear that our team was patient and helpful throughout your experience. Providing friendly, knowledgeable support is what we strive for every day. We appreciate you choosing Twigby and taking the time to share your feedback!

M
Matt Giacomini · 写过 1 条评价 · 体验于 2026-07-22 ·

我有一次很棒的经历……

感谢安妮,我在 Twigby 的客户服务聊天中获得了出色的体验!在整个谈话过程中,她非常耐心、知识渊博且专业。她花时间回答了我所有的问题,清楚地解释了一切,并让原本令人沮丧的情况快速轻松地得到解决。 如此友好和高效的客户服务是很少见的。安妮真诚地关心帮助我,并在结束聊天之前确保我理解每一步。她的表现超出了我的预期,谈话结束时我充满信心,觉得一切都已经处理好了。 如果这是 Twigby 提供的支持水平,他们就赢得了忠实的客户。谢谢你,安妮,你的卓越服务——你是 Twigby 的巨大财富!

Twigby Mobile 回复2026-07-23

We're delighted to hear that our chat support team provided patient, knowledgeable, and friendly service. We work hard to make every interaction simple and stress-free, and it's great to know we met your expectations. Thank you for choosing Twigby!

M
Matthew Ruston · 写过 4 条评价 · 体验于 2026-07-23 ·

罗宾懂电话……

对于罗宾来说,快速切换电话是如此轻松。她做得很棒。

Twigby Mobile 回复2026-07-23

Thank you for your kind words! We're thrilled to hear that we made switching phones quick, easy, and stress-free. We'll be sure to share your feedback. We appreciate you choosing Twigby and are glad you had such a great experience!

D
D Olio · 写过 3 条评价 · 体验于 2026-07-20 ·

需要的时候受到严重限制

作为一家低成本运营商,他们很好,但当你处于紧要关头并且需要比他们的 5G 更多的服务时,他们就无能为力了。我们当时正在度假,没有无线网络,所以他们的数据几天之内就用完了——而且我们的访问受到限制,毫无用处。您可以(仅)多购买 2G,但在这种情况下您会感到寒冷:而且我们需要映射访问权限。代理人说他们不是我们的承运人,他们是对的。我们在下一个计费周期之前将 Twigby 踢到了路边。

Twigby Mobile 回复2026-07-20

Hello, Thank you for sharing your experience. We're sorry to hear you ran into data limitations while traveling, especially when you needed reliable access to maps and navigation. Twigby does offer a 5GB data add-on, but currently it can only be added through our Live Chat team. We recognize that when a customer has used all of their high speed data, finding and accessing that option may not be quick enough for urgent situations. Your feedback is valuable, and we're exploring ways to make additional data options more accessible during emergencies or unexpected circumstances when services like GPS are essential. We appreciate you giving Twigby Mobile a try and wish you all the best.

B
Bob Prichard · 写过 2 条评价 · 体验于 2026-07-18 ·

罗宾帮助我满足了……的需要。

Robin 帮助我满足了成为 ePhone 客户的需求,并为我从 Twigby 购买产品提供了一点动力。

Twigby Mobile 回复2026-07-19

We're so glad we were able to make your transition to Twigby even easier. Thanks for choosing Twigby Mobile!

A
Alex Pinnix-Hill AlexFTW · 写过 1 条评价 · 体验于 2026-07-17 ·

轻松轻松的客户体验

我非常喜欢我的经历!支持总是快速且容易获得,而且我在获得解决方案方面从来没有遇到过问题。

Twigby Mobile 回复2026-07-18

Thank you for your kind words! We're thrilled to hear you've had such a positive experience with Twigby. Providing quick, easy-to-reach support and effective solutions is what we strive for every day. We truly appreciate you taking the time to share your feedback and thank you for being part of the Twigby family!

R
Richard · 写过 6 条评价 · 体验于 2026-07-18 ·

支持是人类而不是机器人

每当我必须设置手机时,Twigby 的网站上都会出现一个真实的人类,而不是该死的机器人!真人立即进入聊天。这真是一种解脱。我相信我们大多数人都讨厌“第一次与 BOT 交谈”聊天。!!!!!!!!!!!!!!!!!!

Twigby Mobile 回复2026-07-19

We're delighted to hear you appreciate being able to connect with a real person when you need help. Providing friendly, human support is something we take great pride in. Thank you for choosing Twigby Mobile!

G
Gordon Clark · 写过 1 条评价 · 体验于 2026-07-17 ·

丽莎@Twigby 太棒了

丽莎@Twigby 太棒了。她使电话转接变得顺利而轻松。为什么有人会使用其他运营商,客户服务是一流的。

Twigby Mobile 回复2026-07-18

We're so glad to hear your phone transfer was smooth and easy, and that our team was able to provide the top-notch customer service you deserve. Your kind words mean a lot to us. We truly appreciate you choosing Twigby and look forward to continuing to serve you. Welcome to the Twigby family!

C
Coribaum · 写过 1 条评价 · 体验于 2026-07-15 ·

罗宾对我的帮助非常有帮助……

罗宾非常乐于助人,帮我设置了一部新手机!

Twigby Mobile 回复2026-07-16

We're thrilled to hear our team was able to help get your new phone set up and ready to go. There's nothing better than turning a brand-new phone into a phone that's ready for calls, texts, and everything in between. Thanks for choosing Twigby Mobile and for taking the time to share your experience. Enjoy your new phone!

N
Nancy White · 写过 1 条评价 · 体验于 2026-07-16 ·

丽莎非常乐于助人,而且…

丽莎非常乐于助人并且知识渊博。当我陷入订购过程时,她帮助我成功订购了更换手机。

Twigby Mobile 回复2026-07-17

We're thrilled to hear that we were able to get everything sorted out and help you successfully place your order. Thank you for choosing Twigby, and please don't hesitate to reach out if you ever need assistance in the future.

b
brimagizz · 写过 2 条评价 · 体验于 2026-07-15 ·

我的问题很快就得到了解决……而且很容易。

我的问题很快就能得到解决,并且在必要时可以轻松地引导我完成步骤。

Twigby Mobile 回复2026-07-16

We're glad to hear your issue was resolved quickly and easily. Our goal is always to make things as simple and stress-free as possible, and we're happy we could guide you through the steps when needed. Thanks for choosing Twigby Mobile and for taking the time to share your experience. We're always here to help when you need us!

H
Hilary Wicklund · 写过 1 条评价 · 体验于 2026-07-15 ·

罗宾非常乐于助人,即使...

罗宾非常乐于助人,即使电话不配合,他也从不放弃,直到我们开始使用!

Twigby Mobile 回复2026-07-16

We love a good challenge, and it sounds like that phone was determined to put up a fight. We're so glad our team stuck with it and got everything up and running. Thanks for choosing Twigby and for sharing your experience. Here's to smooth sailing and a fully cooperating phone from here on out!

A
Annie · 写过 4 条评价 · 体验于 2026-07-16 ·

我不会掉线。

Twigby Mobile 回复2026-07-17

We're delighted to hear that your Twigby service has been reliable. We know how important dependable coverage is, and it's great to know we're delivering that for you. We appreciate you choosing Twigby and taking the time to leave a review. If there's ever anything we can do to make your experience even better, our support team is always happy to help. Thanks for being part of the Twigby family!

C
Cindi · 写过 5 条评价 · 体验于 2026-07-13 ·

这个经纪人超级棒

这个特工非常出色,但所有 Twigby 特工都是超级特工。我坚持使用 Twigby,因为你总是可以立即在聊天中找到一个真人,他们总是可以解决你的问题(如果你有任何问题)。在你总是遇到机器人或不会说英语的人的日子里……拥有 Twigby 真是太好了。毫无疑问,这是我接触过的最好的客户服务场所之一。

Twigby Mobile 回复2026-07-13

We're so glad to hear you've had consistently great experiences with our support team. Providing quick access to friendly, knowledgeable agents is something we take pride in. Thanks for choosing Twigby and for recognizing the service we work hard to provide every day!

A
Aimee Hveem · 写过 2 条评价 · 体验于 2026-07-10 ·

强大的技术支持!

我联系了 twigby 几次,技术支持是最好的! 我花了很长时间,因为我正在从安卓手机切换到苹果手机。 我对iphone根本不熟悉! 他们很有耐心、友善而且乐于助人。 他们甚至帮助我解决了有关 iPhone 导航的问题,这样我就不必打电话给苹果了。 谢谢特威比!

Twigby Mobile 回复2026-07-11

Thank you for sharing your experience! We're thrilled to hear that our support team was able to make your transition from Android to iPhone a smooth one. Switching to a new phone can be a big adjustment, and we're glad our team could provide the patience, kindness, and guidance you needed along the way. It's especially rewarding to know they were able to help with both your Twigby service and your iPhone questions. We truly appreciate your feedback and thank you for choosing Twigby!

C
Crystal · 写过 2 条评价 · 体验于 2026-07-09 ·

罗宾帮我解决了我的数据问题......

Robin 帮助我解决了我的数据问题,他很友善且很容易聊天。 Twigby 可让您轻松解决聊天功能中的问题。

Twigby Mobile 回复2026-07-10

Thank you for sharing your experience! We're happy to hear that our chat feature made it easy to get the help you needed and that your data question was resolved quickly. We appreciate your kind words and thank you for choosing Twigby!

K
Kovyk Chandler · 写过 1 条评价 · 体验于 2026-07-09 ·

很好,帮助了我

人很好,帮助了我。我很快就得到了解决方案。

Twigby Mobile 回复2026-07-10

We're glad we could help and get you a solution quickly. We appreciate your feedback and thank you for choosing Twigby!

L
Lisa · 写过 1 条评价 · 体验于 2026-07-08 ·

罗宾的给我留下了深刻的印象……

罗宾在我有问题的每个领域的专业知识给我留下了深刻的印象!她做得很棒!谢谢,你很幸运有她加入你的团队!

Twigby Mobile 回复2026-07-09

We're delighted to hear that our support team provided such knowledgeable and helpful assistance. Delivering expert guidance and making sure every question is answered thoroughly is always our goal. We truly appreciate your kind words and are grateful to have earned your trust. Thank you for choosing Twigby!