We're thrilled to hear that you felt supported throughout the entire process and that our team was able to help you find the information you needed. Providing patient, thorough, and exceptional customer service is always our goal. We truly appreciate your kind words and are grateful to have you as part of the Twigby family!
J
Jeffrey Hailey · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
订购新手机 斯科特正在玩游戏
Twigby Mobile 回复2026-07-25
We're delighted to hear that the team provided such great service while helping you order your new phone. We'll be sure to pass along your kind words. Thanks for choosing Twigby, and we hope you enjoy your new phone!
l
larry Jipson · 写过 2 条评价 · 体验于 2026-07-22 ·
★★★★★
非常有耐心和乐于助人!
Twigby Mobile 回复2026-07-24
Thank you for your kind words! We're delighted to hear that our team was patient and helpful throughout your experience. Providing friendly, knowledgeable support is what we strive for every day. We appreciate you choosing Twigby and taking the time to share your feedback!
We're delighted to hear that our chat support team provided patient, knowledgeable, and friendly service. We work hard to make every interaction simple and stress-free, and it's great to know we met your expectations. Thank you for choosing Twigby!
M
Matthew Ruston · 写过 4 条评价 · 体验于 2026-07-23 ·
★★★★★
罗宾懂电话……
对于罗宾来说,快速切换电话是如此轻松。她做得很棒。
Twigby Mobile 回复2026-07-23
Thank you for your kind words! We're thrilled to hear that we made switching phones quick, easy, and stress-free. We'll be sure to share your feedback. We appreciate you choosing Twigby and are glad you had such a great experience!
Hello, Thank you for sharing your experience. We're sorry to hear you ran into data limitations while traveling, especially when you needed reliable access to maps and navigation.
Twigby does offer a 5GB data add-on, but currently it can only be added through our Live Chat team. We recognize that when a customer has used all of their high speed data, finding and accessing that option may not be quick enough for urgent situations.
Your feedback is valuable, and we're exploring ways to make additional data options more accessible during emergencies or unexpected circumstances when services like GPS are essential.
We appreciate you giving Twigby Mobile a try and wish you all the best.
B
Bob Prichard · 写过 2 条评价 · 体验于 2026-07-18 ·
★★★★★
罗宾帮助我满足了……的需要。
Robin 帮助我满足了成为 ePhone 客户的需求,并为我从 Twigby 购买产品提供了一点动力。
Twigby Mobile 回复2026-07-19
We're so glad we were able to make your transition to Twigby even easier. Thanks for choosing Twigby Mobile!
Thank you for your kind words! We're thrilled to hear you've had such a positive experience with Twigby. Providing quick, easy-to-reach support and effective solutions is what we strive for every day. We truly appreciate you taking the time to share your feedback and thank you for being part of the Twigby family!
We're delighted to hear you appreciate being able to connect with a real person when you need help. Providing friendly, human support is something we take great pride in. Thank you for choosing Twigby Mobile!
We're so glad to hear your phone transfer was smooth and easy, and that our team was able to provide the top-notch customer service you deserve. Your kind words mean a lot to us. We truly appreciate you choosing Twigby and look forward to continuing to serve you. Welcome to the Twigby family!
C
Coribaum · 写过 1 条评价 · 体验于 2026-07-15 ·
★★★★★
罗宾对我的帮助非常有帮助……
罗宾非常乐于助人,帮我设置了一部新手机!
Twigby Mobile 回复2026-07-16
We're thrilled to hear our team was able to help get your new phone set up and ready to go. There's nothing better than turning a brand-new phone into a phone that's ready for calls, texts, and everything in between.
Thanks for choosing Twigby Mobile and for taking the time to share your experience. Enjoy your new phone!
N
Nancy White · 写过 1 条评价 · 体验于 2026-07-16 ·
★★★★★
丽莎非常乐于助人,而且…
丽莎非常乐于助人并且知识渊博。当我陷入订购过程时,她帮助我成功订购了更换手机。
Twigby Mobile 回复2026-07-17
We're thrilled to hear that we were able to get everything sorted out and help you successfully place your order. Thank you for choosing Twigby, and please don't hesitate to reach out if you ever need assistance in the future.
b
brimagizz · 写过 2 条评价 · 体验于 2026-07-15 ·
★★★★★
我的问题很快就得到了解决……而且很容易。
我的问题很快就能得到解决,并且在必要时可以轻松地引导我完成步骤。
Twigby Mobile 回复2026-07-16
We're glad to hear your issue was resolved quickly and easily. Our goal is always to make things as simple and stress-free as possible, and we're happy we could guide you through the steps when needed.
Thanks for choosing Twigby Mobile and for taking the time to share your experience. We're always here to help when you need us!
H
Hilary Wicklund · 写过 1 条评价 · 体验于 2026-07-15 ·
★★★★★
罗宾非常乐于助人,即使...
罗宾非常乐于助人,即使电话不配合,他也从不放弃,直到我们开始使用!
Twigby Mobile 回复2026-07-16
We love a good challenge, and it sounds like that phone was determined to put up a fight. We're so glad our team stuck with it and got everything up and running. Thanks for choosing Twigby and for sharing your experience. Here's to smooth sailing and a fully cooperating phone from here on out!
A
Annie · 写过 4 条评价 · 体验于 2026-07-16 ·
★★★★★
我不会掉线。
Twigby Mobile 回复2026-07-17
We're delighted to hear that your Twigby service has been reliable. We know how important dependable coverage is, and it's great to know we're delivering that for you.
We appreciate you choosing Twigby and taking the time to leave a review. If there's ever anything we can do to make your experience even better, our support team is always happy to help.
Thanks for being part of the Twigby family!
We're so glad to hear you've had consistently great experiences with our support team. Providing quick access to friendly, knowledgeable agents is something we take pride in. Thanks for choosing Twigby and for recognizing the service we work hard to provide every day!
Thank you for sharing your experience! We're thrilled to hear that our support team was able to make your transition from Android to iPhone a smooth one. Switching to a new phone can be a big adjustment, and we're glad our team could provide the patience, kindness, and guidance you needed along the way. It's especially rewarding to know they were able to help with both your Twigby service and your iPhone questions. We truly appreciate your feedback and thank you for choosing Twigby!
C
Crystal · 写过 2 条评价 · 体验于 2026-07-09 ·
★★★★★
罗宾帮我解决了我的数据问题......
Robin 帮助我解决了我的数据问题,他很友善且很容易聊天。 Twigby 可让您轻松解决聊天功能中的问题。
Twigby Mobile 回复2026-07-10
Thank you for sharing your experience! We're happy to hear that our chat feature made it easy to get the help you needed and that your data question was resolved quickly. We appreciate your kind words and thank you for choosing Twigby!
K
Kovyk Chandler · 写过 1 条评价 · 体验于 2026-07-09 ·
★★★★★
很好,帮助了我
人很好,帮助了我。我很快就得到了解决方案。
Twigby Mobile 回复2026-07-10
We're glad we could help and get you a solution quickly. We appreciate your feedback and thank you for choosing Twigby!
We're delighted to hear that our support team provided such knowledgeable and helpful assistance. Delivering expert guidance and making sure every question is answered thoroughly is always our goal. We truly appreciate your kind words and are grateful to have earned your trust. Thank you for choosing Twigby!