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Twigby Mobile

100 条评价

4.9100 条评价
写评价

关于 Twigby Mobile

数据更新
网站
www.twigby.com
分类
电子与科技
所在地
United States · Murfreesboro
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(3/3 条)
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Twigby Mobile靠谱吗?

Twigby Mobile(www.twigby.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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nunya · 写过 1 条评价 · 体验于 2026-07-07 ·

始终一流的客户服务和……

始终一流的客户服务和透明的定价

Twigby Mobile 回复2026-07-08

We're thrilled to hear that you've consistently experienced top-notch customer service and appreciate our transparent pricing. Providing friendly, reliable support and straightforward plans without surprises is exactly what we strive for every day. Thank you for choosing Twigby and for taking the time to share your experience

Z
Zak · 写过 2 条评价 · 体验于 2026-07-07 ·

罗宾非常有帮助

罗宾非常乐于助人,帮助我们找到了替换手机。 超级友善和优质的客户服务!

Twigby Mobile 回复2026-07-08

We're glad we could help you find a replacement phone and that you had such a positive experience. We appreciate your kind words.

M
Mark · 写过 1 条评价 · 体验于 2026-07-08 ·

艾米非常乐于助人,并且能够……

艾米非常乐于助人,能够帮助我通过错误的电子邮件和忘记的密码恢复帐户。艾米太优秀了!

Twigby Mobile 回复2026-07-08

We're so glad to hear that our support team was able to help you recover your account and get everything back on track. Providing helpful, reliable assistance is what we strive for, and it's wonderful to know you received excellent service. We truly appreciate your feedback and thank you for choosing Twigby!

R
Rob Sheaffer · 写过 7 条评价 · 体验于 2026-07-06 ·

喜欢这里的服务和价格。

喜欢这里的服务和价格。丽莎立即解决了我的问题。到目前为止,我已经更换了附近的 3 个邻居,并且一直在努力让其他邻居更换。 谢谢。

Twigby Mobile 回复2026-07-07

We're glad to hear you're enjoying our service and value. It's wonderful to know your issue was resolved quickly, and we truly appreciate you recommending Twigby to your neighbors. Thanks for being a valued customer!

J
Justine White · 写过 1 条评价 · 体验于 2026-07-05 ·

简单的

轻松打理我不再想要的线路

Twigby Mobile 回复2026-07-06

We're glad we could make the process quick and easy. If your needs change in the future, we'd love the opportunity to serve you again. We're always here to help!

V
Vibrant · 写过 2 条评价 · 体验于 2026-07-02 ·

我希望我能打电话给…

我更愿意打电话给支持团队,但有时像现在这样,当我不想说话时,聊天框足以满足我的需求,一切都很快完成

Twigby Mobile 回复2026-07-03

We're happy to hear the chat experience met your needs and that everything was handled quickly and efficiently. We appreciate your feedback and thank you for choosing Twigby!

P
Preston Howard · 写过 1 条评价 · 体验于 2026-07-02 ·

复杂的消息转换变得容易......

我对三星到谷歌的消息转换感到非常困惑,这是一个相当复杂的逐步过程。 Scott(我的助手)是一名专业人士,他指导我完成了整个过程,除了一件事我可能必须从 Google 而不是 Twigby 来修复。恕我直言,非常值得五星级评级。

Twigby Mobile 回复2026-07-02

We're so glad we were able to make the process much less confusing. We know technology changes can sometimes be challenging, and it's great to hear he provided the support you needed every step of the way. We truly appreciate your kind words and your 5-star rating. Thank you for choosing Twigby!

J
Jennifer Bailey Argo · 写过 1 条评价 · 体验于 2026-06-30 ·

快速服务

斯科特对我的问题非常有帮助,并且很快给出了答复。 很棒的客户服务。

Twigby Mobile 回复2026-07-01

We're glad to hear your issue was resolved quickly and that you received prompt, helpful support. Providing great customer service is always our goal, and we appreciate you taking the time to share your experience. Thanks for choosing Twigby!

D
Dian · 写过 2 条评价 · 体验于 2026-06-30 ·

斯科特让一切变得更好……

斯科特瞬间让一切变得更好。他知识渊博、有礼貌、友善。完美的。

Twigby Mobile 回复2026-06-30

Thank you for your review! We're glad to hear you received knowledgeable, polite, and kind support that made a difference right away. We appreciate your feedback and thank you for choosing Twigby!

M
Meryl GS · 写过 1 条评价 · 体验于 2026-06-28 ·

罗宾是最棒的!!

罗宾对我非常乐于助人、友善、知识渊博且耐心。她回答了我所有的问题,并指出了帮助我们设置新手机的因素。她是贵公司真正的资产!

Twigby Mobile 回复2026-06-29

We’re really glad to hear you had such a positive experience getting your new phone set up. Having someone who’s patient, friendly, and able to walk you through everything step by step can make all the difference, and it’s great to know that came through. We appreciate your kind words and your trust in us.

A
Andrew Spurilli · 写过 1 条评价 · 体验于 2026-06-29 ·

与罗宾一起工作很棒

Twigby Mobile 回复2026-06-30

Thank you for your review! We're glad to hear you had a great experience with our support team. We appreciate you choosing Twigby and taking the time to share your feedback!

P
Pamela Meyer · 写过 1 条评价 · 体验于 2026-06-29 ·

很有帮助

丽莎非常擅长解决我们新手机的连接问题。我的儿子患有 T1D,我们必须拥有一部可以使用的手机,她非常善于坚持使用我们的手机,直到它能使用为止。

Twigby Mobile 回复2026-06-30

Thank you for your kind review! We're glad our support team was able to resolve your new phone's connection issues and stay with you until everything was working properly. We understand how important reliable service is, and we truly appreciate you choosing Twigby.

M
Michelle · 写过 1 条评价 · 体验于 2026-06-28 ·

罗宾非常乐于助人并且信息丰富

罗宾非常乐于助人并且信息丰富!她回答得很快,也很友善。感谢您的帮助!

Twigby Mobile 回复2026-06-29

Thank you for the kind words! We’re glad you got quick, helpful support—it means a lot to us. Appreciate you taking a moment to share!

W
WorkNinja · 写过 1 条评价 · 体验于 2026-06-26 ·

无限并不是真正的无限......

他们的计划中的“无限”并不是真正的“无限”。我希望在我升级并出城出差之前,他们在网站上能更清楚地了解这一点。对于所有其他计划,他们专门列出了每个计划允许的 GB。如果有人想知道的话,无限套餐是 20GB。 他们会告诉您这些详细信息位于他们的宽带情况表上,但该表当前未链接到您要升级的“计划”页面上。它确实在无限旁边有一个 *,但底部没有注释提供有关 * 含义的更多信息

Twigby Mobile 回复2026-06-29

Thanks for your feedback—we understand how frustrating that can be, especially while traveling. Details about plan data, including the 20GB high-speed allotment on Unlimited, are listed in our broadband facts sheets. We’ll keep working to improve that clarity. If you’d like help reviewing your plan or options, our team is always here for you.

J
John and Sally Crockett · 写过 1 条评价 · 体验于 2026-06-28 ·

罗宾非常乐于助人并且很有成就……

罗宾非常乐于助人,毫无麻烦地完成了我需要的事情。 合作愉快!

Twigby Mobile 回复2026-06-29

Thank you for sharing this! We’re so glad to hear everything was taken care of quickly and without any hassle. That’s exactly the kind of experience we want every customer to have. It means a lot to know you felt supported and that everything went smoothly. We really appreciate you taking a moment to leave this feedback!

O
Owen Hines · 写过 1 条评价 · 体验于 2026-06-25 ·

罗宾非常友善

Robin 非常友善,帮助我快速轻松地解决了我遇到的问题!

Twigby Mobile 回复2026-06-26

Hello. We are really glad to hear everything was taken care of so quickly and easily. That’s exactly the kind of experience we aim for. We appreciate you taking a moment to share this, and we’re always here if you need anything down the road.

E
Emily McLawhorn · 写过 4 条评价 · 体验于 2026-06-24 ·

Twigby的客户服务很棒

Twigby的客服态度非常好!斯科特非常具体、清晰、耐心且乐于助人!

Twigby Mobile 回复2026-06-25

Thank you for your kind words! Providing helpful, easy-to-understand support is exactly what we strive for. We truly appreciate you taking the time to share your feedback and for choosing Twigby!

E
Ed Rivera · 写过 1 条评价 · 体验于 2026-06-24 ·

正确的客户服务!

罗宾彬彬有礼,快速高效,令人放心且关怀备至。我肯定会继续向我的朋友推荐你们的服务。

Twigby Mobile 回复2026-06-24

We love providing value-priced service to you! Remember when tell your friends about Twigby Mobile, you'll both earn a $15 account credit when they switch their service!

L
Lu · 写过 1 条评价 · 体验于 2026-06-22 ·

最好的客户服务!

Twigby Mobile 回复2026-06-24

Hearing that we have the best customer service around truly means a lot to us. Our team works hard to provide a great experience every time, and we’re so glad that came through for you.

C
CK · 写过 4 条评价 · 体验于 2026-06-23 ·

我喜欢与 Twigby 联系

一如既往,与 Twigby 联系很愉快。快速、聪明、友善的客户服务代理随时准备提供帮助。我从来没有经历过糟糕的经历,这次也不例外。我不确定你们从哪里招聘,但保留这些员工;他们是顶级的!

Twigby Mobile 回复2026-06-24

Hi there, Thank you so much for the kind words! We’re thrilled to hear that you continue to have great experiences with our customer service team. Providing fast, friendly, and helpful support is something we take a lot of pride in, so your feedback truly means a lot to us. We’ll be sure to share your comments with the team. They always appreciate hearing when they’ve made a positive impact. Thanks again for being part of the Twigby Mobile family!